Alchemer Mobile
MARCH 9, 2022
We all know that retaining customers costs less than acquiring new ones. So, why does it often get deprioritized in favor of customer acquisition and app downloads? Frankly, the answer to that question is this: For most brands, customer retention is a nut they still haven’t cracked. What many don’t realize is that customer retention can be largely managed with a few simple improvements to their app’s customer experience.
Roman Pichler
MARCH 9, 2022
Listen to this article: [link]. Inspiring. An inspiring vision creates a meaningful purpose for everyone involved in making the product a success including the stakeholders and development team members. It helps people understand how their work relates to a bigger whole and how their efforts create a positive change. It also allows you, as the person in charge of the product, to understand if dedicating your time and energy to the offering is worthwhile and sustainable.
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Intercom, Inc.
MARCH 9, 2022
At Intercom, shipping is just the beginning. We iterate, fight for adoption, and keep pushing for maximum impact for our customers and our business. We strive to deliver outcomes as well as outputs to drive real results for our customers. In an episode of our Intercom on Product podcast , our co-founder Des summed up the output vs outcomes relationship in this way: “it’s what you ship versus what happens because of the thing you ship.
The Product Coalition
MARCH 9, 2022
A well-thought restaurant branding helps to create an emotional connection with distinguished customers and makes your restaurant distinctive from others. Recently, millions of restaurants, pubs, and coffees from small-scale properties to large ones are doing their business in the world. Regarding the hospitality industry, the number of restaurants may cross your imagination.
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
Atlassian
MARCH 9, 2022
Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. Over the last few years, we’ve witnessed and been a part of the SaaS transformation that has changed the way teams work and how we communicate and collaborate with each other. Atlassian announced that we’ll be simplifying our server and Data Center offerings to focus on delivering a world-class cloud experience and support for our Server products will end in February 2024.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Gainsight
MARCH 9, 2022
In the world of Customer Success, metrics often tell the story. Whether it’s Lifetime Value (LTV), customer acquisition cost (CAC), or the champion of them all, net revenue retention (NRR), companies rely on metrics to tell them how effectively they are serving their customers, and by extension, how well their businesses are doing. And based on those metrics— and their intimate knowledge of their customers’ businesses—Customer Success Managers (CSMs) are able to craft strategies that improve the
Userpilot
MARCH 9, 2022
What is product usage ? What are the key metrics you should be tracking? How can you harness product usage data to improve user segmentation and boost the growth of your SaaS? You’ll find answers to these questions below. This guide will help you get a basic understanding of different types of usage data and how you can use them to improve your product and user experience.
Atlassian
MARCH 9, 2022
Subscribe to Work Life Get stories like this in your inbox Subscribe. 5-second summary. Research shows that using humor can help encourage others to want interact with you in the future. People who incorporate levity in presentations are more likely to be seen as competent and confident. You don’t have to be naturally hilarious to use humor at work.
Userpilot
MARCH 9, 2022
Product communication through in-app messaging is crucial, as it can influence user behavior or promote a new feature. Here are some examples of in-app messaging that will help you make the most of personalized messages and help users feel like you care about their job-to-be-done or JTBD. Let’s get started! TL;DR. In-app messages work well with behavioral segmentation and behavioral marketing since they can be triggered based on segments, events, or when users click on a specific element.
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
Tyner Blain
MARCH 9, 2022
A common suggestion from product development teams when asked how to improve their working environment, is to “spend less time in meetings.” I’ve felt this way personally when I was writing code – I just wanted to get back to it. I don’t believe I’ve worked with an organization where I didn’t hear this sentiment from the people with hands-on-keyboards.
Johanna Rothman
MARCH 9, 2022
When we speak, we often use shortcuts, jargon, and cleverness to get our points across. If we confuse anyone in the audience, we can explain what we're thinking in the moment. However, when we write, all that cleverness doesn't always help our ideal reader understand. Sometimes, we alienate or confuse our ideal readers with our cleverness. Instead of showing how clever we are, we can help our readers feel smart.
PMLesson's Ace the PM Interview
MARCH 9, 2022
As a capable, experienced UX designer or UX researcher, you spend your time thinking about how a product affects the user experience. You are constantly considering potential and real problems, testing out solutions and evaluating those solutions for effectiveness. You know the details of what makes a product work and how consumers interact with it.
Product Culture
MARCH 9, 2022
A roadmap presentation can leave stakeholders anxious. Sounds good, they are thinking, but can you deliver? Will it be as great as you say? Will it all ship on time? Subscribe to my weekly Nano-letter: Sign Up. Subscribe to One Thing Weekly. Name. *. First Name. Last Name. Email. *. Our Privacy Policy. *. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Bain Public
MARCH 9, 2022
CLIENT ANNOUNCEMENT. Bain Public is acting as an Exclusive Product Advisor to Tooly in defining their product roadmap. Tooly is a Montreal-based company that specializes in automating software consultants and eliminating their influence. Their team consists of onboarding and training experts to adapt to their customer’s quick growth. Bain Public brings new processes, tools and increased support to Tooly with their SOAP™ 12-module approach.
airfocus
MARCH 9, 2022
Are you contemplating switching your company to a new dedicated product management solution? If yes, this article can lead you and help you a lot with all the processes from ideation to execution.
TryMyUI
MARCH 9, 2022
The user persona is a fictitious character that represents your ideal customer. They may assist you in a deeper understanding of the demands and motivations of individuals. The consumers who use your product and service, as well as design a business strategy that resonates with them. In this blog post, we'll go through how to make effective personas for your company.
Gainsight
MARCH 9, 2022
User onboarding is piling extra pressure on product leaders’ and managers’ shoulders. And it’s a massive responsibility. According to thinkJar research, nearly 70% of customer churn could be stopped if issues were resolved during the initial engagement. But there are onboarding traps that ambush product leaders as they work to perfect this critical stage of their user’s journey.
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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.
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