April, 2022

Train your product team’s brain to embrace optimism and pessimism

Mind the Product

High performing teams acknowledge the role of both optimism and pessimism and create systems of work that exploit their benefits equally. Let’s unpack optimism and pessimism, and look at ways to make the most of both in your team. [.]

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10 Tips for Effective Product Management Meetings

Roman Pichler

Listen to this article: [link]. 1 Set an Objective. Be clear on the reason why the meeting is needed. What’s the meeting about? Which outcome do you want to achieve? For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit.

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Travel Apps: 2022 Mobile Customer Engagement Benchmarks

Apptentive

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Travel Apps: Transportation, Hospitality & Tourism, Auto.

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Pendo vs Userpilot: Which Offers The Best Value For Money

Userpilot

Pendo vs Userpilot? Which one is the best user onboarding tool ? If you’re not sure which of them offers more value and better functionality, stick around. In this article, we’ll go in-depth and have a look at the most important features each platform offers. TL;DR.

What Not to Do When Onboarding Your Customer

Speaker: Jamie Bernard, Senior Product Manager and Product Management Practice Lead at Nexient, an NTT Data Company

In this webinar, you will learn principles and practices to simplify your customers' onboarding experience

Why are Pendo NPS Surveys NOT Worth the Expensive Upgrade [+NPS Software Alternatives]

Userpilot

If you’re looking to create user surveys to examine sentiment and customer loyalty, then chances are you’ve considered using a Pendo NPS survey.

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The 4 Steps to Becoming Indistractable

Nir Eyal

Overcoming distraction is the struggle of our time. Here are 4 simple steps to manage your wandering mind. The post The 4 Steps to Becoming Indistractable appeared first on Nir and Far. Distraction

Ask Teresa: What Are the Best Customer Interview Questions?

Product Talk

We recently launched the Ask Teresa series on Product Talk, where I tackle common questions and challenges that I hear from people as they begin to adopt continuous discovery. Find all the posts in this series here.

Speaking of G.A.S. …

The Product Bistro

I am getting a jonesing for some new gear. My Prog rock journey began in the 1970’s with my discovery of ELP, and Keith Emerson’s wild keyboard pieces. A big part of his sound with ELP was his mastery of the Moog synthesizer.

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Media Apps: 2022 Mobile Customer Engagement Benchmarks

Apptentive

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music.

The Executive's Guide to Empathy-Driven ROI

In this guide from UserTesting, learn why empathy is at the heart of your organization's success, and how to promote a more customer-centric culture that's constantly testing its products, services, and messaging to ensure a strong connection with customers.

Best vs. Rest Explained

svpg

In my last article, I shared with you some of the key learnings from The Lost Interview with Steve Jobs. But there is so much gold in that 70 minute interview, that I wanted to highlight a different topic in this article. If you read much SVPG content, you know that we’re all about the. View Article. The post Best vs. Rest Explained appeared first on Silicon Valley Product Group. Product Culture

Machine learning in product discovery – Ha Phan on The Product Experience

Mind the Product

In this weeks' podcast episode, we spoke with Ha Phan, Director of Discovery Products at Pluralsight, to develop a stronger understanding of how we can best use ML in product management. [.]

The Time Management Technique That Can Work For Anyone

Nir Eyal

Too often, people eschew a method of bettering their life by naming the reasons it won’t work for them. For most people, it’s not that timeboxing doesn’t work for them — it’s that they’re scared of it. The post The Time Management Technique That Can Work For Anyone appeared first on Nir and Far.

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How Continuous Discovery Works (and Doesn’t) in Early-Stage Startups

Product Talk

“I get that the continuous discovery habits framework works well for mature products, but does it work for early-stage startups?”. This question always surprises me.

Process, Product, and Profitability: Everything You Need to Know

Speaker: Michael Cardy - Red Hat Chief Strategist, Jason Tanner - CEO of Applied Frameworks, and Mike Mace - VP of Market Strategy at UserTesting

Join us to learn how companies mitigate risks through usability testing and real-time qualitative feedback from customers to efficiently launch and develop digital products.

Rick and Morty Season 5

The Product Bistro

I was late to the Rick and Morty party, but once I discovered it, I was an instant huge fan. It really is my sort of thing. I was somewhat "meh" on season 4, so I was expecting Season 5 to be similar. And indeed, that is what I thought when I watched the recordings I caught on my Tivo.

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Mobile Surveys and Interaction Rates: 2022 Customer Engagement Benchmarks

Apptentive

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. Mobile interaction and response rate benchmarks.

Product Management Standards

The Product Coalition

In theory, product managers shouldn’t have to be responsible for enforcing work product standards for colleagues, but it is a reality for… Continue reading on Product Coalition ». product-management

Product management dysfunctions by Ben Foster

Mind the Product

In this ProductTank London talk, Ben Foster, CPO at Whoop, explains some of the most common product management dysfunctions and how to solve them.

The Top 5 Business Outcomes Companies Can Achieve From Monitoring Consolidation

In this eBook, learn what the top five business outcomes are that organizations see when leveraging Datadog's end-to-end monitoring tool.

Why You’re Never Going to Be Satisfied With Life

Nir Eyal

Why are we perpetually restless and unsatisfied? The truth is, we’re not wired to feel content or satisfied. Here's why that's a good thing. The post Why You’re Never Going to Be Satisfied With Life appeared first on Nir and Far. Introspection

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The Tactical Guide to Making Better Decisions When Starting and Scaling Companies

First Round Review

The First Round team has been lucky to work with retired poker player and decision-making expert Annie Duke in a special capacity these past few years. Here, we open-source some of the advice she gives to help founders face down uncertainty and make better decisions

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The Benefit of a Deep Dive - Music

The Product Bistro

The last decade or so more and more of my music listening has been done via streaming. Once Spotify became available in the US, I drifted away from the curated collection of music in my library.

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Customer Love Stories Podcast: Episode Six

Apptentive

In this episode, Apptentive CEO and Co-founder, Robi Ganguly, sits down with Kat Simpson, Associate Creative Director (Strategy) at Tether. While Kat hasn’t had a brand logo tattooed on her (yet), she has gone so far to name her dog after one of her favorite brands, Chaco.

How Collecting and Managing the Voice of the Customer Will Strengthen Your Product

Product teams strive to incorporate customers’ needs in everything they build, but this can’t be done without clear strategy, processes, and feedback loops in place. In this eBook, you'll learn how to build a robust voice of the customer program.

You’re Using the Wrong Metric for Pricing Experiments

The Product Coalition

A deep dive into compound metrics Continue reading on Product Coalition ». pricing-strategy ab-testing product-analytics product-management experimentation

A step-by-step guide to running a customer journey mapping workshop

Mind the Product

Read on to learn how to prepare for a customer journey mapping workshop, how to conduct it smoothly, and what to do afterwards. [.] Read more » The post A step-by-step guide to running a customer journey mapping workshop appeared first on Mind the Product.

The 6 Books That Paved My Career as a Behavioral Designer and Bestselling Author

Nir Eyal

I’m surprised I ended up an author. I’m dyslexic, English is not my first language, and writing was always my worst subject in school. Just as surprising as my unlikely path are the mix of books that got me here.

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A Step-by-Step Guide to Writing Better Research Questions

dscout People Nerds

Say goodbye to doomed studies with invalid research questions, follow these tips to have a clear, solid start to your project

Better Learning, Better Results: A Guide for Product and Project Leaders

Continuous improvement is the differentiator that can drive your team to the next level. Download our 4-step guide to collaborative learning and position your team for success.

Succumbing to G.A.S.

The Product Bistro

Gear Acquisition Syndrome. It is a terminal condition, and afflicts primarily musicians, but other hobbies have similar diseases. Symptoms include visiting music stores, pawn shops, browsing eBay, Reverb, and Sweetwater, constantly looking for new goodies to add to the collection.

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Finance Apps: 2022 Mobile Customer Engagement Benchmarks

Apptentive

The following data and information is from our 2022 Mobile App Customer Engagement Report. Subcategories for Finance Apps: Fintech, Banking, Insurance. Finance apps experienced another year of customer engagement gains as people became more comfortable with managing their finances through apps.

How to Use Product Reviews to Prepare for UX Research Interviews

The Product Coalition

If you’re a UX designer or researcher, here are ways you can create interview questions by analysing customer reviews. Continue reading on Product Coalition ». ux-design customer-experience user-interviews ux-research product-reviews

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