Mind the Product
JANUARY 23, 2023
We look at the likely impact of the latest AI bot ChatGPT on product work and find out how product people are using it So… chatbot software ChatGPT. Have you played with it? Looked at how you might use it in your product? Do you welcome it or worry about its impact on the work [.] Read more » The post How will ChatGPT change product management?
The Product Coalition
JANUARY 24, 2023
“Price is what you pay, value is what you get” — Warren Buffett Continue reading on Product Coalition »
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First Round Review
JANUARY 31, 2023
Marketing expert Jonah Berger has spent years probing into the science behind changing people’s minds, and why becoming an effective change agent is about lowering barriers, not pushing harder. He distilled five of the most common barriers into a simple framework and walks us through how founders can more effectively build and sell products.
Roman Pichler
JANUARY 31, 2023
Overview The checklist below is structured according to the five elements of the product vision board. These are vision, target group, needs, product, and business goals. You can download the list together with the product vision board template by clicking on the image below. Vision Inspiring : Describes the positive change the product should create.
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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.
Product Management University
JANUARY 27, 2023
Voice of the Customer (VoC) data gives B2B organizations deeper insights into the business of their target customers so they can build, market, sell, and deliver higher-value products and services that lead to more consistent and predictable growth. In B2B though, voice of customer data is used for more than just products. It’s the foundation for the organization’s strategy and the key to well-coordinated execution plans across product management, product marketing, sales, and customer suc
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Johanna Rothman
JANUARY 6, 2023
Random Feature Roadmap for One Program. Several people on social media have denigrated the terms “project manager” and “program manager.” These people claim there is no need for either role in an effective team, especially an agile team because the team can manage its own deliverables. While some agile teams can manage their own deliverables, that's not the only role for a project or program manager.
Mind the Product
JANUARY 16, 2023
What’s on your bookshelf? Reading is an essential occupation for any product manager who wants to keep learning and developing their skills and stay current. As Fran Lebowitz famously said, “think before you speak, read before you think”. Although it’s a relatively young profession, product management has already spawned some pretty classic reference works.
The Product Coalition
JANUARY 11, 2023
A couple of weeks ago, I was attending a public Product Management event. One of the speakers said this: “it doesn’t matter which product you’re working on — if you’re not using AI, you’re missing out”. I think that was a bit of an overstatement. Forcing a solution on a problem is never a good thing, but I do think that following tech news, and news about AI specifically, is a huge part of the toolbox for modern-day entrepreneurs.
Product Talk
JANUARY 18, 2023
Saying no is a huge part of excelling in your product practice. If you say yes to every request that comes your way—whether from customers, salespeople, or executives—you can quickly get overwhelmed and lose focus. But this isn’t always easy. Product people naturally want to solve any problems they’re presented with. Especially when you know it’s just a small request that wouldn’t take too much time to build.
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
Intercom, Inc.
JANUARY 31, 2023
The arrival of ChatGPT just eight weeks ago was a watershed moment. Suddenly it seemed that generative AI might transform industries from education to marketing. And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward.
AB Tasty
JANUARY 25, 2023
Bounce rate is a type of web analytics that measures the behavior of visitors to a website or page within the website. It is one of the most important metrics by which to understand how well the website is performing.
Mixpanel
JANUARY 4, 2023
Customer Focus is one of our core cultural values at Mixpanel. We respect our customers’ time and strive to make buying software as seamless and frictionless as subscribing to your favorite music streaming service. That’s why we’ve made all of Mixpanel’s plans available for purchase online with our pricing clearly listed on our website. This removes the friction of customers having to schedule a call with a sales rep, negotiating on price, and the many other steps that completing a B2B software
Mind the Product
JANUARY 26, 2023
In this adapted excerpt from his recent book Career Dreams to Career Success: Conversations with a Mentor Sigi Osagie discusses how we can use self-leadership to succeed in our careers. [.] Read more » The post Self-leadership for your product and career success appeared first on Mind the Product.
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There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h
The Product Coalition
JANUARY 11, 2023
Success engenders confidence and more success for products and, therefore, product managers. Reciprocally, lack of success works the same. Show me a product manager whose latest release is a hit with users and driving the outcomes desired by the company. I will show you a product manager who is likelier to operate confidently and will continue to have at least near-term success.
The Product Guy
JANUARY 1, 2023
Greatness starts with talking to users, talking to prospects, talking to someone who has direct outside access to your product. Watch and learn more from product management expert, Meghan Nesta.
Intercom, Inc.
JANUARY 5, 2023
Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it. Could all of this extra work, unhappy customers, and lost revenue be avoidable?
UserInterviews
JANUARY 11, 2023
A giant list of 84 upcoming conferences on user research, UX, ReOps, product, and service design. Includes online, in-person, and hybrid events through 2023.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
Mixpanel
JANUARY 12, 2023
We’ve run dozens of customer interviews, analyzed our competitors, tracked our customer lifecycle, and aligned with the company vision: now we’re finally ready to write copy. If you think I’m being extreme, just wait until you read the rest of this post. Copywriting, while often thought of as something creative and inspired, is a technical craft.
Mind the Product
JANUARY 18, 2023
What’s it like starting a brand new job in product with a shiny new title? How do you approach onboarding and ensure that you have a smooth transition into your new team in your first 90 days? In this podcast episode, Lily Smith — who recently just started a new role at BBC Maestro as [.] Read more » The post Starting a new job in product – Lily and Randy on The Product Experience appeared first on Mind the Product.
The Product Coalition
JANUARY 3, 2023
Usability testing is an important part of the app development process because it helps to ensure that the app is easy and enjoyable to use. This is particularly important for mobile apps, as users have high expectations for the apps they use and are quick to uninstall those that are difficult or frustrating to use. By conducting usability testing, you can identify and fix any issues before the app is released, increasing the chances of its success in the market.
The Product Guy
JANUARY 22, 2023
Two trends in product management seem to be fighting with each other. The first one is the product owner being split from the product manager roles. Watch and learn more from product management expert, Benny Reich.
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Connected devices are emerging at an explosive rate exerting pressure on larger operators; however, some organizations cannot continue to purchase the latest & greatest devices without ramifications. The introduction of automated test technology drives the optimization of supply chain expenditures leveraging forward & reverse logistics paths. Adopting innovative test automation tools addresses these challenges by providing robust solutions for testing the interoperability, performance, & securit
Intercom, Inc.
JANUARY 31, 2023
In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. The possibilities to automate and streamline processes for support reps seem endless, but the success of generative AI in this space will ultimately depend on its ability to deliver real value for customer service teams and customers alike.
Product Innovation Educators
JANUARY 2, 2023
A process for improving product roadmapping using Objectives and Key Results – for product managers. Today we are talking about roadmaps. Some product people love roadmaps, while a lot hate them. What can make them better? Our guest has had good experience creating roadmaps from objectives and key results (OKRs), and he is going to tell us how.
First Round Review
JANUARY 4, 2023
The best company-building advice is timeless, with a focus on the fundamentals. We rounded up 30 essential insights for startups to lean on in the coming year, no matter the climate.
Mind the Product
JANUARY 12, 2023
In this ProductTank Sofia talk, Merissa Silk, Senior Staff Product Manager at Onfido, provides 10 guiding principles when doing product experiments and when bringing the culture of experimentation to your team. Consistent growth relies on experimentation. It can take different formats in modern organisations, from A/B and multivariate testing to alpha, beta, and hypothesis-driven development. [.
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The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.
The Product Coalition
JANUARY 12, 2023
The digital age has changed the way we do business, and digital transformation is at its heart. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. It can take many forms, from automating mundane tasks to completely reimagining how a company operates.
The Product Guy
JANUARY 15, 2023
It is critical to develop strong relationships with everyone around your product — be the connector between the different areas of the business. Watch and learn more from product management expert, Mihaela Draghici.
Intercom, Inc.
JANUARY 25, 2023
Every SaaS business faces the same challenge: how to get new customers to realize the value their product can deliver, as quickly as possible. With that in mind, simple, effective onboarding is a must-have within any product, and a crucial element of customer adoption and retention. But it can be surprisingly difficult to effectively communicate the steps your customers need to take.
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