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Make my life easier and I will tell my friends. Make my life harder and I will tell everyone. That’s my take-away from this year's raft of nominations for the 2013 Product Powers Hall of Fame & Shame. Hall of Fame. Chromecast, Pocket, FitBit Force and a dozen other products were nominated for Fame, most because they do a great job making things easier for us.
Starting a new role forces product managers to think of the basic principles the guide product management. I recently changed my LinkedIn profile headline to "Creating products that customers love" and it got my mind going on what a product manager actually does. While many of us answer this with "what doesn't a product manager do?!", it's useful to define this.I think of the Product Manager Basics through the ability to answer the following three questions: What is the problem your customers ar
Based on discussions with hundreds of companies over a number of years regarding failing knowledge management programs, it appears that there are three common denominators linked to the majority of companies who claim not to be getting the expected value from their KM expenditures. Discover what these denominators are.
What’s going on? The next time you log into your UserTesting dashboard, you may notice something different. The customer dashboard now has a brand-new design and a big new feature! Some things look nicer, some are easier to find, and … The post New Dashboard for UserTesting Clients! appeared first on UserTesting Blog.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Recent research makes it clear that while the professional and consulting services industry has invested in process improvements to enhance project performance, quality, and cost of delivery, the industry is actually getting worse at resource management (RM)! Given that labor expense is the single biggest cost element for professional services organizations (PSOs), these trends must be reversed for any services organization to be successful.
In the B2B era, we had no ability to drive customer success at scale because we didn’t have the data and the connection to make that real and affordable. But in the B4B world, all that has changed. And now it's time to seize the untapped opportunity.
In the B2B era, we had no ability to drive customer success at scale because we didn’t have the data and the connection to make that real and affordable. But in the B4B world, all that has changed. And now it's time to seize the untapped opportunity.
Andreas Weigend, PhD, former Chief Scientist at Amazon.com and current director of the Social Data Lab, recently shared his insights on the untapped power of data with the audience at Technology Services World (TSW) Service Transformations in Las Vegas. Specifically he addressed what we can do to turn our vast amounts of big data into vital business decisions.
What’s going on? The next time you log into your UserTesting dashboard, you may notice something different. The customer dashboard now has a brand-new design and a big new feature! Some things look nicer, some are easier to find, and … The post New Dashboard for UserTesting Clients! appeared first on UserTesting Blog.
Planetary , a Brooklyn-based digital development ?rm, was tasked with redesigning a client’s mobile app to improve usability. The iOS app, HelloSign , allows users to scan, sign and send documents from their Apple devices. With a little help from … The post Case Study: Planetary Improves App to 5 Stars with UserTesting appeared first on UserTesting Blog.
Planetary , a Brooklyn-based digital development ?rm, was tasked with redesigning a client’s mobile app to improve usability. The iOS app, HelloSign , allows users to scan, sign and send documents from their Apple devices. With a little help from … The post Case Study: Planetary Improves App to 5 Stars with UserTesting appeared first on UserTesting Blog.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
Today’s post is from Toni Allen, one of our very own Senior UX Researchers. Enjoy! Getting creative with your testing strategy in the Prototyping stage of any project can have big payoffs. Even if you think you don’t have anything … The post Creative Ways to Prototype Your Way to Success appeared first on UserTesting Blog.
Today’s post is from Toni Allen, one of our very own Senior UX Researchers. Enjoy! Getting creative with your testing strategy in the Prototyping stage of any project can have big payoffs. Even if you think you don’t have anything … The post Creative Ways to Prototype Your Way to Success appeared first on UserTesting Blog.
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