Karan Peri

JULY 29, 2014

Great product teams have highly potent characteristics such as productivity, passion, creativity and free flow of ideas. These are ephemeral things that need constant protection. A Product Manager or Product Owner’s job is to understand her team, their interactions and their expectations in addition to obsessing about user delight and product. Doing this will help ensure that your crew delivers a product even better than envisioned.

User Testing 52

User Testing Product Research Customer Experience Data Visualization 52

TSIA

JULY 31, 2014

Today’s professional services industry faces the unique challenge of needing to transition from a solely product-driven business model to one that also provides services and customer outcomes. Recent industry surveys have shown that software is replacing hardware, cloud is replacing on-premise, and services are becoming more valuable than products, and any organization that fails to stay current with these emerging trends can find themselves struggling to stay afloat.

Product Research 40

Product Research 40

Product Manager in Heels

JULY 13, 2014

In any business, it's extremely important to be able to prioritize what you work on and when you work on it. This is especially the case for product managers. But how do you prioritize all of the great ideas that come across your desk? I'm fortunate enough that the company I work for isn't short of great ideas - we're short of the resources to implement all of those great ideas.

Customer Experience 40

Customer Experience Product Management Product Manager Management 40

UserTesting

JULY 18, 2014

How agile is your company? Does your company uphold the principles of Agile ? While there are plenty of companies who embrace the Agile philosophy, we know that’s not an easy shift to make—especially in larger organizations. We’d love to … The post How agile is your company? [POLL] appeared first on UserTesting Blog.

Agile 20

Agile Blog Development UX 20

Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

Senior leaders often want to see months - or years - long product roadmaps. But these predictions often do not create products your customers will love. While customers aren’t fickle, they often do not know what they want until you give them something to try. That means product leaders need to integrate experiments and options into their roadmaps. In this presentation, Johanna Rothman will explain: How to limit the duration of a roadmap and show possible options.

Customer Experience

TSIA

JULY 29, 2014

Adoption of professional service automation (PSA) is on the rise, and it can make a big difference to your operational success. According to TSIA PS benchmark reports , companies that incorporate PSA see higher billable utilization, better rate utilization, fewer days to staff projects, increased project margins, and lower field costs when compared to their industry peers.

Reporting Tools 40

Reporting Tools Webinar 40

TSIA

JULY 7, 2014

The field of support services is demanding, complex, and constantly changing. In technology support services, you are tasked with knowing what trends make smart investment sense, and what industry changes are short-term fads that you should not waste your resources on.

Strategy 40

Strategy Technology 40

UserTesting

JULY 18, 2014

How agile is your company? Does your company uphold the principles of Agile ? While there are plenty of companies who embrace the Agile philosophy, we know that’s not an easy shift to make—especially in larger organizations. We’d love to … The post How agile is your company? [POLL] appeared first on UserTesting Blog.

Agile 20

Agile Blog Development UX 20

UserTesting

JULY 1, 2014

Today’s post is adapted from our recent webinar with Jeff Gothelf , Lean UX advocate and author. What is your definition of Lean UX? When I started down the path of working this way and figuring out what this was, … The post Q&A with Jeff Gothelf appeared first on UserTesting Blog.

Webinar 20

Webinar UX Definition Blog 20

UserTesting

JULY 1, 2014

Today’s post is adapted from our recent webinar with Jeff Gothelf , Lean UX advocate and author. What is your definition of Lean UX? When I started down the path of working this way and figuring out what this was, … The post Q&A with Jeff Gothelf appeared first on UserTesting Blog.

Webinar 20

Webinar UX Definition Blog 20

Advertiser: Aggregage

The objective of this research is to dispel misunderstandings about crucial project management terms and their definitions. It aims to accurately place these terms and facilitate a comprehensive global understanding of their meanings.

Management