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What is the build trap? How do teams fall into it? What can product managers do to escape it? These are just a few of the questions that Melissa Perri, a product consultant and the author of Escaping the Build Trap , discusses in her presentation she delivered at the Product Drive Summit powered by Userpilot a few weeks ago. Escaping the Build Trap by Mellisa Perry @ Product Drive 2022.
The great thing about building out a product team from scratch is that you set the tone for how Product functions in a business. However it’s an exercise that comes with lots of big questions you need to answer and more than a few pitfalls, even if you think you’ve thought everything through thoroughly before [.] Read more » The post How to build a product team from scratch appeared first on Mind the Product.
Product management is a challenging role, no matter what industry you work in. But with great challenges come great opportunities, and most product managers thrive on taking on new tasks and solving difficult problems. Product managers must live and breathe their product. They must assume the identity of the product, be invested emotionally, file more bugs than anyone else, and forget about the concept of vacation months prior to any launch.
Robots are being seen as a solution to a throughput problem Image Credit: Jeremy Noble. Customers have become used to going online and placing orders for items that then magically show up at their door. Nowhere has this been more transforming than in the ordering of grocery items. Each consumer can pick out a wide range of different items that all have to be collected and placed into the correct order.
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
Recently I wrote an article about some product ops anti-patterns, but several people pointed out to me that I had buried the lede in that article, and that the most important part of that article applied far beyond the relatively minor topic of product ops. So in this article, I’d like to focus on this. The post The Foundation of Product appeared first on Silicon Valley Product Group.
Providing clarity is one of the most undervalued skills at work in my opinion. Being able to eliminate ambiguity from a situation can have… Continue reading on Product Coalition ».
Providing clarity is one of the most undervalued skills at work in my opinion. Being able to eliminate ambiguity from a situation can have… Continue reading on Product Coalition ».
In this guest post, Luke Conely delves into a few considerations to make when putting together your knowledge transfer plans as your product develops in the market. Read on for part 1 of 2 in his series. [.] Read more » The post The keys to a successful product knowledge transfer: part 1 appeared first on Mind the Product.
Customer pain points are important to reveal when you want to improve product engagement and grow fast. If you can fix customers’ pain points, you’ll be well on your way to improving their overall customer experience. In this article, we’ll cover: What are customer pain points? Why do customers’ pain points matter? Common pain point categories.
It is a good time to consider what will be important for APIs in 2023. A helpful starting point for this is to review and reflect on research that is available, in this case Gartner’s Hyper Cycle for APIs, 2022. The key themes that come through from Gartner’s research are: Open, Public Productised APIs : in the same way that you need a mobile experience, you need a developer experience for others in your ecosystem to integrate with and build on.
I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Answering the questions that lead to optimal product pricing. Today we are talking about how to price B2B SaaS products, learning from pricing examples. Joining us is Marcos Rivera, the author of the new book Street Pricing: A Pricing Playlist for Hip Leaders in B2B SaaS. Marcos is a pricing specialist with deep roots in product management, having served in roles from product manager to executive senior director for product management.
Few books have chronicled how innovation takes place – and how market leaders fail to seize it – as well as Clayton Christensen ’s seminal book The Innovator’s Dilemma. First published in 1997, the bestseller has influenced several generations of entrepreneurs, startup founders, and tech enthusiasts. It’s kind of a modern-day cautionary tale. As companies become more established, they naturally start allocating their resources based on the needs of their most profitable customers, on building re
In this #mtpcon SF+Americas 2022 breakout session, MaryAlexa Divver and Chase Disher, Directors of Product at Public.com discuss how alignment and autonomy can help product teams ship products quickly. [.] Read more » The post How alignment and autonomy can help you ship product features by MaryAlexa Divver and Chase Disher appeared first on Mind the Product.
Built from the ground-up, Apptentive SDK 6.0 includes powerful new out-of-the-box features to make it easier for brands to collect customer feedback within their mobile experiences and take action on the voice of the customer. What’s new in Apptentive SDK 6.0. Closing the customer feedback loop. When you directly respond to customers, you show them their feedback is valued and that they are driving meaningful change.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
You know that really long follow-up email that goes out after most meetings? The one full of proposed next steps, assigned roles and responsibilities, and about 10+ people CC’d? Well, this exercise aims to eliminate the need for a follow-up email and asks teams to align on what should happen next before they leave the room. Enter time horizons : an activity I do at the end of any strategic workshop, Design Sprint, or big meeting as a way to organize what will happen next, and who will be respons
Even the most productive person can’t have it all. At least, not all at once. You can search for the best productivity apps to make you more efficient and focused. You can implement productivity hacks and cut distractions. But you still might feel like there simply are not enough hours in the day for everything you need to get done. Something has to give.
In this guest post, Scott Niemann, director of product management at Revenera, looks at the practical ways in which software suppliers can streamline and strengthen the move to SaaS deployment for their software products. [.] Read more » The post How entitlement management supports the move to SaaS appeared first on Mind the Product.
I started this series by realizing managers have (too) many decisions to make. The longer it takes managers to make any single decision, the longer it might take to make all the decisions. That's Little's Law, applied to decisions. In Part 1, I recommended that managers start with their oldest possible decision and decide what to do about that. Then, the next oldest decision, and so on.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
At Intercom, we take pride in what we ship – from the planning stage right through to customer feedback and iteration. When I first started designing digital products, my goal was to get the design of the solution to its final destination: the engineering team. I’d hand it off to the engineers and by the time they’d start coding, I’d have moved on to focus on the next project.
We learn something from every guest that joins us on the podcast, but it’s not that often that something they say makes it onto our wall. Dave Martin (co-founder of Right to Left) chatted with us about building great habits for product people, and how to make sure they stick. [.] Read more » The post The habits of successful product managers – Dave Martin on The Product Experience appeared first on Mind the Product.
We've all heard of KPIs (Key Performance Indicators) - but do we know how to define, measure and implement them? Can we accurately distinguish them from OKRs? Find out about all this and more in our latest article.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Lately, the UXCam team has been talking about HiPPOs (the highest-paid person’s opinion) around the coffee machine. Presenting or rejecting a well-researched product or design change to the HiPPO is a common pain point for product managers. A HiPPO situation is when you present your idea to executives or a board member and they shoot down your idea based on their gut.
How do you make sure your product marketing team is actually working toward success? By using product marketing OKRs to guide strategy and track progress. Leading industry online publications talk about marketing OKRs in general, looking at the acquisition stage of the journey only. But when it comes to products, you can’t ignore the rest of the funnel.
Interesting a Terms and Conditions page is standard practice for every organisation, however, in this week’s Sunday Rewind, we look back to when Erik Episcopo delved into why it’s important to pay the greatest attention to the design of these pages. Erik opened by explaining the importance of a terms and conditions section, and provides three [.] Read more » The post SUNDAY REWIND: Improving the UX of your terms and conditions page appeared first on Mind the Product.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
And I’ll explain why this affects everyone, not just the targeted demographic this negatively impacts. Gaming commands a population of almost 3 billion alone, flowing in a whopping $180 billion USD worth of revenue within 2021, according to this article by Cam Waller. If you’re in a developing or developed country, the chances of you having touched a gaming platform (of any shape or size) is probably even higher.
As companies scale, they need robust, reliable software that can support their growth. Since 2011, we’ve been on a mission to make internet business personal, helping our customers connect with their customers through in-context, personalized communications. As we’ve grown, and our product has matured and expanded, we’ve welcomed thousands of customers – each with their own unique needs and goals.
In her keynote session at #mtpcon London 2022, Head of Behavioural Science at Fair HQ Bibi Groot shares some insights from behavioural science that help us build fair, innovative and empowered teams. [.] Read more » The post Building fair and innovative teams: The promise and power of behavioural science by Bibi Groot appeared first on Mind the Product.
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