Sat.Oct 20, 2018 - Fri.Oct 26, 2018

4 steps to gathering user feedback from social media

Imagine being in a room filled with people who have used your product and people who may use it in the future. Would you just lurk in the corner and listen to what they have to say, or join the conversation, learn about their pain points and ask for their thoughts on the product?

The Nuance of Better

The Product Coalition

If you want better products from your teams, define what better means and what needs to be better. Here’s a ritual that will help your team do this more effectively. This article is co-written by Mary Sherwin. Illustration by Megan Lynch / frog What we’ve created isn’t good enough.

Escape From the Feature Roadmap to Outcome-driven Development

Mind the Product

I’ve made a lot of roadmaps in my time. In fact, in the first three years I was at WorldRemit, I counted that I represented our company roadmap in 10 different ways.

Product Management Interview Tips

The Product Bistro

So you want a product management job? How should you prepare for the interview? Especially if you are junior or looking for your first step on the product management ladder. I will share my experiences of several hops, and over 20 years of experience, on both sides of the interviewing process. Or you have been […]. general product management interview resume

Nine companies share 30+ best practices for creating embedded analytics products

In this 4-part series, product and technology leaders share insights for successfully going to market with a data product. Find out how you can embed analytics in your solution, from building your business case to designing and launching your product.

How Can Product Managers Help Tiffany Once Again Become “Cool”?

The Accidental Product Manager

Tiffany wants to sell more jewelry Image Credit: StevieWu. What makes a jewelry store cool? The 183 year-old Tiffany’s jewelry store has been cool for a very long time.

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What we Learned at #mtpcon London 2018

Mind the Product

On Friday, we gathered with 1,700 of our closest friends from over 50 countries to spend a day sharing with each other, hearing from amazing speakers, and taking time out to focus on our craft.

Product Management Rockstars

The Product Bistro

I read a post today by Tom Leung on his blog, “Always be Shipping” that got me thinking. The premise of the posting was that only superstars need to apply. As someone in my earlier days who viewed himself with many of the qualities that are being sought, and to a large degree still lives […]. PM Tales essentials

13 of the Best App Designs: They’re So [not] Basic


It’s no secret, here at Appsee we LOVE apps. We’re constantly on the lookout for the newest and coolest–especially when it comes to the best app design. Problem is, we see a lot of apps every day, and we take our selection process very seriously.

What is a good product launch checklist?

Spice Catalyst

These are the big tasks for launching a product, but you may need to adjust for your product and your market. Product ready for launch. Be careful of launching too early before the product is ready. Packaging and pricing set.

The 5 Levels of Analytics Maturity

Basic dashboards used to be enough to thrill end users. But over time, modern capabilities have emerged—and bare-minimum features are no longer cutting it. How have analytics changed? And where do your BI offerings fall? Find out sophisticated ways to future-proof your application. Brought to you by Logi Analytics.

Evaluating Experiments: When the Numbers lie

Mind the Product

It takes many different competences to be a product manager, but one of the most important ones is the ability to decide on the future direction of your product.

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Hiten Shah on how to avoid common pitfalls of product development


Hiten Shah on how to avoid common pitfalls of product development In today’s fast-changing business environment, it’s critical to consistently come up with valid product ideas, scale them and move forward to create the future for your customers. That’s a tough goal, but San Francisco-based entrepreneur Hiten Shah has mastered the art, even with a team that’s distributed […].

The decline of American democracy is rooted in poor UX


UX principles applied in the digital world can be just as effective in the real world, and the U.S. voting system—from registration to the polls— is in desperate need of a UX makeover. The post The decline of American democracy is rooted in poor UX appeared first on TryMyUI Blog. Musings Practicing UX Research TryMyUI

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How to retain more users with value-based onboarding

Inside Intercom

Brand new users aren’t committed to your product when they first sign up. They’re just trying it out. A great first use experience has to prove to these new and uncertain customers that your product will actually make their lives better.

Top 10 industries for monetizing data: Is yours one of them?

Find out which industries, use cases, and business applications are the best opportunities for data monetization. Understand what data is being monetized, who wants it, and why. Use data you already own to create new revenue sources. Download the eBook today!

Thank You for Helping Hone our Craft at #mtpcon London 2018

Mind the Product

On October 18-19, 2018 we gathered passionate product people from over 50 countries around the world in London for two days of learning, sharing, and honing our craft. Thank you for joining us and making it another incredible and memorable conference!

How Product Managers can Use the EMBED Framework for Mobile Onboarding


Did you know that you only have 3 days to get people hooked on your mobile app and prevent them from abandoning it altogether? If you want people to stay, you have to get them to an aha moment within those first few days.

Why an SRE should be among your first 15 hires


As a follow-up to Why Quality Automation Should Be Among Your 10 First Hires , I’d like to discuss why an SRE (Software Reliability Engineer) should be among your first 15 engineering hires.

Where Does the Growth Role Fit?

ProductCraft Debates

Everywhere you look these days, there seems to be a growth marketer or growth product manager (or growth hacker, as much as that title makes us cringe). But does anyone have a good sense of what these growth roles actually mean? Last week we published a piece that tries to explain at least what growth. The post Where Does the Growth Role Fit? appeared first on ProductCraft by Pendo

Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

How to balance customer success and revenue in sales

Inside Intercom

Customer success means wildly different things to different companies in the SaaS industry. Many organizations create customer success teams but there’s no clear definition as to how these teams develop long-term value for both the customer and the business.

Management Signals

Johanna Rothman

I’m catching up on my podcasts and just listened to Seth Godin’s Akimbo episode about honest signals. (Do Do listen.) It’s about the signals we send that are honest or dishonest and why we might choose one, the other, or both.

How Cohort Analysis Can Increase Your Conversions

AB Tasty

This is a guest post by Charlie Carpenter, co-founder and CEO of Kite. Anyone running an eCommerce site – or, indeed, Read more. This article was originally posted on AB Tasty as How Cohort Analysis Can Increase Your Conversions. A/B Testing E-commerce Personalization

The Modern Product Team Part III: On Managing Creativity


This is part three of the Modern Product Team Series. If you missed them, start by reading part I (on being customer-centric) and part II (on being data-driven). When I was 15, my life revolved around basketball. It was everything to me.

5 Early Indicators Your Embedded Analytics Will Fail

Many application teams leave embedded analytics to languish until something—an unhappy customer, plummeting revenue, a spike in customer churn—demands change. But by then, it may be too late. In this White Paper, Logi Analytics has identified 5 tell-tale signs your project is moving from “nice to have” to “needed yesterday.". Brought to you by Logi Analytics.

Key strategies to successfully scale your customer support

Inside Intercom

How do you scale a support organization without breaking the budget or killing the quality of the customer experience? It’s an age old question for anyone leading a customer support organization, the sort of challenge that requires continuous innovation as a company and its customer base expands.

3 Products That Capitalized on Excitement Features


No matter how dull you think your product is, there’s always a way to add some excitement to it and delight customers through excitement features. Read up on how successful brands capitalized on excitement features and learn how you can come up with your own excitement features. But first, a quick review on excitement features and the Kano model. What are Excitement Features? Excitement features are one of the 4 categories of features addressed in the Kano model.

Voice of Customer?—?Are you Listening?

The Product Coalition

Voice of Customer?—?Are Are you Listening? We all know that famous Henry Ford quote?—?“If If I’d asked my customers what they wanted, they’d have said a faster horse” without realizing that he never uttered those words.

Great sites for picking website color schemes

Joe Cotellese

I have a hard time with colors. I don’t know if I’m actually color blind but I will admit that from time to time I’ve left the house with two different color socks.

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Why “Build or Buy?” Is the Wrong Question for Analytics

Every time an application team gets caught up in the “build vs buy” debate, it stalls projects and delays time to revenue. There is a third option. Partnering with an analytics development platform gives you the freedom to customize a solution without the risks and long-term costs of building your own. Learn when and why it makes sense to build, buy, or take a combined approach to embedded BI. Brought to you by Logi Analytics.

3 ways Answer Bot saves your support team time

Inside Intercom

Answer Bot is a big part of our vision for the future – a world where Messengers, Bots and Apps provide radical efficiencies for your business. At its core, it is designed to save time – especially for support teams.

Full Transcript: John Weeke on the Product Love Podcast


This week on Product Love, we revisit a conversation I had with John Weeke, formerly of Insightly, and currently a product marketer at Qordoba. John has earned the label of “storyteller” in his career given his background as an award-winning filmmaker.

F Customer Feedback

The Product Coalition

My talk from this year’s SaaStock conference in Dublin We had a great time as Silver sponsors at SaaStock 18 over in Dublin this year. Brilliant meeting so many new people and catching up with so many Receptive customers too. On the first day, I was lucky enough to be one of the speakers.