Sat.Jan 30, 2021 - Fri.Feb 05, 2021

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You Can’t be Lean Unless You’re Agile

Mind the Product

I see so much talk and confusion over what’s Lean and what’s Agile. The two terms can get used interchangeably, so much so that in some places they’re blended into one term, simply Lean-Agile (thanks again, SAFe ??). However in order to do our jobs effectively we need to be able to separate these two. [.]. Read More. The post You Can’t be Lean Unless You’re Agile appeared first on Mind the Product.

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Hypocrites: How to Survive in a World that’s Full of Them

Nir Eyal

The post Hypocrites: How to Survive in a World that’s Full of Them appeared first on Nir and Far.

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Product Management for Non-Software Products

Sequent Learning

Episode 67. Product Management for Non-Software Products. With host JJ Rorie. JJ Rorie is a thought-leader and practitioner who has spent her career helping companies optimize their product management and marketing functions. Prior to joining Sequent Learning Networks as Vice President, JJ spent 18 years in various leadership roles in the financial services, telecommunications, and healthcare industries for companies such as First Data, T-Mobile and American Hospital Association.

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30 Steps to Mobile App Launch

Alchemer Mobile

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. When it comes time to launch, however, they fall into the trap of thinking submitting an app to the app stores is the same as launching an app.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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How Agile Has Changed Product Management

Roman Pichler

Once Upon a Time in Waterfall Land. Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager. The latter would work with one or more development teams to get the specification implemented.

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More Trending

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Norman Crowley on uncovering the business opportunities in tackling climate change

Intercom, Inc.

The Cool Planet Group CEO has had a fascinating career to date, having started and sold three businesses for over three-quarters of a billion dollars before he was forty – including Inspired Gaming and The Cloud. But his current venture is more personal to him, and is he says born out of a motivation to create something that would make a positive impact on the world, rather than just make money.

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Product Owner Anti-Patterns from Job Ads

The Product Coalition

The Snitch, the Whip, the Bookkeeper, the Six Sigma Black Belt™ Like a job ad for a Scrum Master position, the equivalent for the Product Owner position also reveals excellent insight into an organization’s progress on becoming agile. Yesterday, I analyzed 60-plus randomly selected job ads from the UK, the US, and Germany for that purpose. Learn more about what makes job ads such a treasure trove with the following 23 Product Owner anti-patterns. ??

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How Agile Has Changed Product Management

Roman Pichler

Listen to this article: [link]. Once Upon a Time in Waterfall Land. Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

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Capturing Customer Context for Cross-Channel Experiences by Cheryl Platz

Mind the Product

In this November 2020 #mtpcon Digital session, Cheryl Platz, a multimodal design expert and author of Design Beyond Devices, shares a framework for capturing customer context and deepening your understanding of customers inspired by her time in improvisational theatre. Cheryl gets us thinking about the answers to questions such as: Is your customer experience straining at the [.].

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Announcing my first book, The Cold Start Problem. Plus Clubhouse, and more. It’s 2021, and I’m back!

Andrew Chen

Above: One of the final book cover designs I’m considering! Dear readers, So, you may have noticed that I’ve been away from writing for a bit. Actually for almost a full year. But I have an excuse! After nearly three years and many late nights and long weekends, I have an announcement. My first book is dropping in late 2021, called THE COLD START PROBLEM, published by Harper Business.

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Expedia Group Has a Badass New Vision. It’s Their First One, and It’s Almost Perfect.

The Product Coalition

Did you miss it? The travel tech giant just touched down with a brilliant new vision. It’s arguably their first one ever. Let’s take a look Continue reading on Product Coalition ».

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How we Doubled our Valuable Product Releases by Adopting Shape Up

UserVoice

Is the software you’re building delivering the most value to your customers? When we asked ourselves at UserVoice this very question at the beginning of 2020 we weren’t proud of our answer. Realizing (and admitting) we’d failed to maintain focus on one of the most important goals of any software organization was the harsh wake-up call our organization needed.

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Lifting the Feature Factory Boulder – Katie Saindon on The Product Experience

Mind the Product

Startups, scale-ups, and unicorns get all the press – but there are an awful lot more product people working at large organisations. Katie Saindon, Senior Manager of Product Management at GE Healthcare, is one of them. Working on their digital products and platforms, she’s learned a lot about how to survive and thrive in a [.]. Read More.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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What Can Domino’s Teach Product Managers?

The Accidental Product Manager

What does the future hold for Domino’s? Image Credit: Mr. Blue MauMau. Anyone who went to university knows all about Domino’s. After a late night of studying, they were the ones that we’d all call to have a hot and tasty pizza delivered to us. What a lot of us may not know is that it was Domino’s that first made pizza popular in the U.S. back in the 1960’s.

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Personas: A Waste Of Money And Time

The Product Coalition

There’s going to be a lot of designers, marketers, and product managers reading this and thinking to themselves, ‘what the hell is he talking about?’, and given the widespread use of personas in business today, such a reaction isn’t surprising. However, just because something is done by a lot of businesses and the people within them, that doesn’t make it an effective practice, or the right thing to do.

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Demystify the Clubhouse Craze in Japan

freshtrax

Towards the end of January 2021, about a week after the new president of United Status completes his inauguration, there began a huge boom in the Japanese internet sphere. To be more precise, starting January 25th PST or January 24th local time, an influx of people in Japan flooded into an app called Clubhouse. Within a week’s time period, Clubhouse became one of the hottest apps in Japan.

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“Who” Your User Is Doesn’t Matter: Ask “Why” To Build Better Products

Mind the Product

Who people are, their age, gender and habits tell us nothing about their needs. In this post, I’ll explore the idea that it’s when we examine the job they want our product to do that we really learn about these different things. In a competitive environment, the reasons why people choose our product over others [.]. Read More. The post “Who” Your User Is Doesn’t Matter: Ask “Why” To Build Better Products appeared first on Mind the Product.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Beyond CSAT: How customer satisfaction metrics are changing

Intercom, Inc.

This week on Inside Intercom, we’re focusing on customer satisfaction: how it’s evolving, why that matters, and what you need to do about it. If you’re in the business of supporting customers, one measurement probably looms large over everything else: the customer satisfaction, or CSAT, score. . CSAT has been the primary metric for gauging customer happiness for some time now, and is often used as the one all-encompassing number that translates whether your support team is performing or not into

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The Making of Product Managers: Michael’s Story

The Product Coalition

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. After his master’s degree, Michael discovered that he no longer wanted to be an engineer. He spent a few years working in business analysis and account management while searching for a job in which he could use his unique combination of engineering, design, and analytical skills.

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5 Truths of Building a Product Launch Strategy

Amplitude

A lot of teams obsess about getting everything perfect for product launch day. There are bugs to iron out and blog posts to write. There are marketing emails to assemble. It all amounts to a lot of mental Olympics at the end of a long development cycle. All of that anxiety, and in the grand scheme of things, launch day isn’t a be-all and end-all event.

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My first book, The Cold Start Problem. Plus Clubhouse, and more. It’s 2021, and I’m back!

Andrew Chen

Above: One of the final book cover designs I’m considering! Dear readers, So, you may have noticed that I’ve been away from writing for a bit. Actually for almost a full year. But I have an excuse! After nearly three years and many late nights and long weekends, I have an announcement. My first book is dropping in late 2021, called THE COLD START PROBLEM, published by Harper Business.

Books 105
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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The Human-Centered Philosophy That Transcends

dscout People Nerds

30+ years of making experiences more intuitive, natural, and delightful—Ed Halpern of AbbVie on carrying a human-centered ethos across contexts and questions.

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Five Under-Appreciated Aspects of Product Leadership

The Product Coalition

An unconventional view of what it takes to be a Product Leader Photo by Porapak Apichodilok from Pexels *Note: this is a revised and updated version of a guest blog I did for Department of Product, titled: ‘Unconventional advice for transitioning to Head of Product’ ?—?check it out! As someone who’s been fortunate enough to have coached dozens of Product Leaders and have walked in their shoes, I have found that there are several under-appreciated ways things change when you move into a product

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Growing Sales in a Product-Led Company

ProductPlan

The move towards product-led growth is on the rise, in part because potential customers increasingly prefer to experience a product or service first-hand before committing rather than read about (or be told by sales or marketing) the perceived value. Of course, customers heading straight for the product has a pretty significant impact on sales organizations.

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A Contrarian’s Perspective on Agile Mindset, Behaviors, Culture

Johanna Rothman

We often hear that agile is a mindset. That we need to change our thinking to use agility. Is that correct? That you need to change how you think first, before anything else? I can think I change my mindset all day long. However, I don't change until I change my actions, my behaviors. That's because a mindset is your intention, not what you do. Behaviors are what we do.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Cluing the C-Suite

The Product Guy

Many people in senior management do not understand the role of product management. There are some great strategies you can use to overcome this particular challenge. Watch and learn more from product management expert, Benny Reich.

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The Critical Skill Product Leaders Need that No-One’s Talking About

The Product Coalition

And it has nothing to do with product management Well, not no-one. There are a few people in the product world who talk about the importance of coaching for product leaders. One of whom is Marty Cagan. I was super-excited to see that he spends several chapters on coaching in his latest book, Empowered. (For those who don’t know Marty, he’s the Founder of Silicon Valley Product Group , a prolific author, and often referred to as the “most influential person in the product space.

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What To Do In Your First 90 Days As A Product Growth Manager?

Userpilot

Product management roles have experienced steady growth in recent years. The role of a Product Growth Manager (also Growth Product Manager) is an extension of the role to keep up with the evolving industry trends. The interest in the role has been growing rapidly over the last 5 years, which reflects the general trend of Product-Led Growth. Source: productled.org.