Sat.Jan 30, 2021 - Fri.Feb 05, 2021

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You Can’t be Lean Unless You’re Agile

Mind the Product

I see so much talk and confusion over what’s Lean and what’s Agile. The two terms can get used interchangeably, so much so that in some places they’re blended into one term, simply Lean-Agile (thanks again, SAFe ??). However in order to do our jobs effectively we need to be able to separate these two. [.]. Read More. The post You Can’t be Lean Unless You’re Agile appeared first on Mind the Product.

Agile 253
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Hypocrites: How to Survive in a World that’s Full of Them

Nir Eyal

The post Hypocrites: How to Survive in a World that’s Full of Them appeared first on Nir and Far.

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Product Management for Non-Software Products

Sequent Learning

Episode 67. Product Management for Non-Software Products. With host JJ Rorie. JJ Rorie is a thought-leader and practitioner who has spent her career helping companies optimize their product management and marketing functions. Prior to joining Sequent Learning Networks as Vice President, JJ spent 18 years in various leadership roles in the financial services, telecommunications, and healthcare industries for companies such as First Data, T-Mobile and American Hospital Association.

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How Agile Has Changed Product Management

Roman Pichler

Once Upon a Time in Waterfall Land. Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager. The latter would work with one or more development teams to get the specification implemented.

Agile 248
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Lean Product Management by Itamar Gilad

Mind the Product

In this talk to ProductTank Cardiff product management coach and one-time Google product manager Itamar Gilad looks at how to deal with uncertainty through lean product management. Itamar starts with a story from his former company Google and how it has dealt with social networking over the years. Google had a social networking service called [.]. Read More.

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Announcing my first book, The Cold Start Problem. Plus Clubhouse, and more. It’s 2021, and I’m back!

Andrew Chen

Above: One of the final book cover designs I’m considering! Dear readers, So, you may have noticed that I’ve been away from writing for a bit. Actually for almost a full year. But I have an excuse! After nearly three years and many late nights and long weekends, I have an announcement. My first book is dropping in late 2021, called THE COLD START PROBLEM, published by Harper Business.

Books 142
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How Agile Has Changed Product Management

Roman Pichler

Listen to this article: [link]. Once Upon a Time in Waterfall Land. Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 156
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Lifting the Feature Factory Boulder – Katie Saindon on The Product Experience

Mind the Product

Startups, scale-ups, and unicorns get all the press – but there are an awful lot more product people working at large organisations. Katie Saindon, Senior Manager of Product Management at GE Healthcare, is one of them. Working on their digital products and platforms, she’s learned a lot about how to survive and thrive in a [.]. Read More.

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Personas: A Waste Of Money And Time

The Product Coalition

There’s going to be a lot of designers, marketers, and product managers reading this and thinking to themselves, ‘what the hell is he talking about?’, and given the widespread use of personas in business today, such a reaction isn’t surprising. However, just because something is done by a lot of businesses and the people within them, that doesn’t make it an effective practice, or the right thing to do.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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How we Doubled our Valuable Product Releases by Adopting Shape Up

UserVoice

Is the software you’re building delivering the most value to your customers? When we asked ourselves at UserVoice this very question at the beginning of 2020 we weren’t proud of our answer. Realizing (and admitting) we’d failed to maintain focus on one of the most important goals of any software organization was the harsh wake-up call our organization needed.

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What Can Domino’s Teach Product Managers?

The Accidental Product Manager

What does the future hold for Domino’s? Image Credit: Mr. Blue MauMau. Anyone who went to university knows all about Domino’s. After a late night of studying, they were the ones that we’d all call to have a hot and tasty pizza delivered to us. What a lot of us may not know is that it was Domino’s that first made pizza popular in the U.S. back in the 1960’s.

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Capturing Customer Context for Cross-Channel Experiences by Cheryl Platz

Mind the Product

In this November 2020 #mtpcon Digital session, Cheryl Platz, a multimodal design expert and author of Design Beyond Devices, shares a framework for capturing customer context and deepening your understanding of customers inspired by her time in improvisational theatre. Cheryl gets us thinking about the answers to questions such as: Is your customer experience straining at the [.].

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The Making of Product Managers: Michael’s Story

The Product Coalition

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. After his master’s degree, Michael discovered that he no longer wanted to be an engineer. He spent a few years working in business analysis and account management while searching for a job in which he could use his unique combination of engineering, design, and analytical skills.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Demystify the Clubhouse Craze in Japan

freshtrax

Towards the end of January 2021, about a week after the new president of United Status completes his inauguration, there began a huge boom in the Japanese internet sphere. To be more precise, starting January 25th PST or January 24th local time, an influx of people in Japan flooded into an app called Clubhouse. Within a week’s time period, Clubhouse became one of the hottest apps in Japan.

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Beyond CSAT: How customer satisfaction metrics are changing

Intercom, Inc.

This week on Inside Intercom, we’re focusing on customer satisfaction: how it’s evolving, why that matters, and what you need to do about it. If you’re in the business of supporting customers, one measurement probably looms large over everything else: the customer satisfaction, or CSAT, score. . CSAT has been the primary metric for gauging customer happiness for some time now, and is often used as the one all-encompassing number that translates whether your support team is performing or not into

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“Who” Your User Is Doesn’t Matter: Ask “Why” To Build Better Products

Mind the Product

Who people are, their age, gender and habits tell us nothing about their needs. In this post, I’ll explore the idea that it’s when we examine the job they want our product to do that we really learn about these different things. In a competitive environment, the reasons why people choose our product over others [.]. Read More. The post “Who” Your User Is Doesn’t Matter: Ask “Why” To Build Better Products appeared first on Mind the Product.

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Five Under-Appreciated Aspects of Product Leadership

The Product Coalition

An unconventional view of what it takes to be a Product Leader Photo by Porapak Apichodilok from Pexels *Note: this is a revised and updated version of a guest blog I did for Department of Product, titled: ‘Unconventional advice for transitioning to Head of Product’ ?—?check it out! As someone who’s been fortunate enough to have coached dozens of Product Leaders and have walked in their shoes, I have found that there are several under-appreciated ways things change when you move into a product

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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5 Truths of Building a Product Launch Strategy

Amplitude

A lot of teams obsess about getting everything perfect for product launch day. There are bugs to iron out and blog posts to write. There are marketing emails to assemble. It all amounts to a lot of mental Olympics at the end of a long development cycle. All of that anxiety, and in the grand scheme of things, launch day isn’t a be-all and end-all event.

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A Contrarian’s Perspective on Agile Mindset, Behaviors, Culture

Johanna Rothman

We often hear that agile is a mindset. That we need to change our thinking to use agility. Is that correct? That you need to change how you think first, before anything else? I can think I change my mindset all day long. However, I don't change until I change my actions, my behaviors. That's because a mindset is your intention, not what you do. Behaviors are what we do.

Agile 110
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What To Do In Your First 90 Days As A Product Growth Manager?

Userpilot

Product management roles have experienced steady growth in recent years. The role of a Product Growth Manager (also Growth Product Manager) is an extension of the role to keep up with the evolving industry trends. The interest in the role has been growing rapidly over the last 5 years, which reflects the general trend of Product-Led Growth. Source: productled.org.

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The Critical Skill Product Leaders Need that No-One’s Talking About

The Product Coalition

And it has nothing to do with product management Well, not no-one. There are a few people in the product world who talk about the importance of coaching for product leaders. One of whom is Marty Cagan. I was super-excited to see that he spends several chapters on coaching in his latest book, Empowered. (For those who don’t know Marty, he’s the Founder of Silicon Valley Product Group , a prolific author, and often referred to as the “most influential person in the product space.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Growing Sales in a Product-Led Company

ProductPlan

The move towards product-led growth is on the rise, in part because potential customers increasingly prefer to experience a product or service first-hand before committing rather than read about (or be told by sales or marketing) the perceived value. Of course, customers heading straight for the product has a pretty significant impact on sales organizations.

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My first book, The Cold Start Problem. Plus Clubhouse, and more. It’s 2021, and I’m back!

Andrew Chen

Above: One of the final book cover designs I’m considering! Dear readers, So, you may have noticed that I’ve been away from writing for a bit. Actually for almost a full year. But I have an excuse! After nearly three years and many late nights and long weekends, I have an announcement. My first book is dropping in late 2021, called THE COLD START PROBLEM, published by Harper Business.

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The Human-Centered Philosophy That Transcends

dscout People Nerds

30+ years of making experiences more intuitive, natural, and delightful—Ed Halpern of AbbVie on carrying a human-centered ethos across contexts and questions.

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Product Managers and Technical Skills: What’s the Deal?

The Product Coalition

We’re well overdue a conversation about Product Managers and technical skills. It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. Successful Product Managers come from a huge variety of backgrounds, and bring all kinds of skills to the table.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.