Product Innovation Educators

AUGUST 16, 2021

Prepare for the unexpected as a product manager. Today we are talking about change. Innovation itself means making change happen. Changes also come from external sources, with the COVID pandemic being an example of a huge cause of change. Our guest, Jonathan Brill, is here to tell us how to survive through and profit from radical change. He was the futurist at HP, making strategy recommendations, and continues to help organizations prepare for the impacts the future brings.

Reporting Tools 115

Reporting Tools Product Management Product Manager Data Visualization 115

Mironov Consulting

AUGUST 17, 2021

Product management work is much easier when the product team is well-respected: when stakeholders believe that we’re smart and hard-working and good at product stuff. So an under-appreciated skill of product leaders is merchandizing good product work and good outcomes from our teams. What does that look like?

Product Management 133

Product Management Product Manager Management Management 133

Mind the Product

AUGUST 17, 2021

Product development will not ever be an easy task. We have worked on a multitude of projects over the years and to this day we continue to run into roadblocks during development. This is a natural occurrence when you are tasked with bringing innovative ideas to life. Nonetheless we — along with many other teams [.] Read more » The post Product development strategy: setup your product for success appeared first on Mind the Product.

Development 193

Development Strategy Product Strategy Agile 193

Roman Pichler

AUGUST 17, 2021

Listen to this article: [link]. What is the Product Vision? The product vision describes the ultimate purpose of a product, the positive change it will bring about. You can think of it as a big, hairy, audacious goal (BHAG) —or a moon shot—that inspires people and offers continued guidance for the next five to ten years. Say I wanted to create a product that helps people become more aware of what and how much they eat.

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Vision Customer Experience User Testing Product Strategy 323

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

Product Talk

AUGUST 18, 2021

Product discovery is becoming a trendy topic in the world of digital products. Why? What is it? And what do you need to know about it? I’ve got you covered. This article will cover the ins and outs of product discovery. What is Product Discovery? Product discovery is often defined in comparison to product delivery. We typically define product discovery in contrast with product delivery.

Product Research 294

Product Research Research Software User Testing User Friction 294

Mind the Product

AUGUST 19, 2021

Businesses today are more competitive than ever—constantly working to innovate and dominate a particular market. But oftentimes, businesses rush to get their products out the door without understanding what’s needed to build an offering that will truly benefit their target customer base. According to renowned innovation expert Clayton Christensen, there are over 30,000 new products introduced [.

Marketing 215

Marketing Product launches Product Strategy Strategy 215

Roman Pichler

AUGUST 17, 2021

Listen to this article: [link]. What is the Product Vision? The product vision describes the ultimate purpose of a product, the positive change it will bring about. You can think of it as a big, hairy, audacious goal (BHAG) —or a moon shot—that inspires people and offers continued guidance for the next five to ten years. Say I wanted to create a product that helps people become more aware of what and how much they eat.

Vision 156

Vision Customer Experience User Testing Product Strategy 156

Intercom, Inc.

AUGUST 17, 2021

For years, customer support was seen as a cost center, not a value driver – a necessary response to inevitable customer questions or frustrations. But now that customer experience has become a critical differentiator for modern consumers, this reactive approach to customer support is no longer good enough. That’s why forward-thinking businesses are turning to proactive support: so they can anticipate customer needs and deliver support when, and where, it’s needed.

Data Visualization 156

Data Visualization Inbound User Friction Customer Experience 156

The Product Coalition

AUGUST 19, 2021

Photo by Gabriel Tovar on Unsplash So many aspects in our lives are based on other people’s visions coming true. Going through history, visions which became reality changed our lives dramatically, and as technology progresses, this becomes more and more true. Vision? —?a thought, concept, or object formed by the imagination ( Merriam-Webster ). Being a product manager is all about being able to turn a vision into reality.

Vision 158

Vision Feedback Software Technical Review Customer Experience 158

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User Testing

Mind the Product

AUGUST 18, 2021

Product ops is a new function on the product team designed to shoulder some of the load, creating processes that scale as the company grows, and freeing up product managers to focus on strategy and execution. But while that might sound amazing, it’s a challenge to draw lines when product managers have been so used [.] Read more » The post Meet your new best friend: Product ops appeared first on Mind the Product.

Strategy 204

Strategy Product Management Product Manager Management 204

First Round Review

AUGUST 17, 2021

Hoping to start a company someday? We’ve gone back through our archives to surface the best advice on problem selection from first-time entrepreneurs and repeat-founders.

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Framework Startups 144

Nir Eyal

AUGUST 15, 2021

It’s disrespectful, degrading, and disempowering. In my review of The Social Dilemma, I challenged the filmmakers’ rather extreme view that huge swaths of people are “addicted to technology,” that social media is like a dangerous drug that’s hijacking people’s brains, and that big tech companies are trapping people in something akin to The Matrix movie. […] The post Can We Please Stop Calling Everyone “Addicted”?

Technical Review 130

Technical Review Technology 130

The Product Coalition

AUGUST 15, 2021

Tips and tools I’ve learned to make time for the things that matter Continue reading on Product Coalition ».

Management 200

Management Management Startups Leadership 200

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Mind the Product

AUGUST 17, 2021

There’s no better training ground than working in Emergency Services for learning how to deal with stress, uncertainty, prioritisation with imperfect information, and challenging stakeholders. Coincidentally, these are all skills that are key to working in product. Nathan Henry joins us on the podcast this week to chat about how he leverages the skills he [.

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Information Product Management Product Manager Management 197

ProductCraft

AUGUST 19, 2021

Modern product teams are simultaneously balancing the speed with which they need to deliver new features and the need to test hypotheses, uncover unmet needs, and gain new insights about their users. So many user research questions, so little time! Given these competing pressures, how should a product team go about determining how to invest. Read more » The post A Tried and True Framework for Prioritizing User Research appeared first on ProductCraft by Pendo.

User Testing 128

User Testing Product Research Framework Customer Feedback 128

Roy Madden

AUGUST 17, 2021

Case Study. How one cybersecurity analyst leveraged Feedly to proactively evaluate news around the breach and protect his company and their clients and stakeholders. Back in 2020, it wasn’t hard to find information about the SolarWinds breach. In fact, the problem for cybersecurity analysts like Drew Gallis was the deafening noise of commentary about the breach.

Data Visualization 114

Data Visualization Reporting Tools Document Customer Feedback 114

The Product Coalition

AUGUST 15, 2021

In today’s world, it is crucial to work well with multiple stakeholders. The stronger the relationship, the higher the chances of success. Continue reading on Product Coalition ».

Startups 158

Startups Product Management Product Manager Management 158

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Development

Mind the Product

AUGUST 15, 2021

It’s been far too long since we’ve seen you all in person but, for the team at Mind the Product, and many who enjoy our conferences, the wait is almost over! Tickets are now on sale for our first ever hybrid event, #mtpcon London+EMEA 2021 which means you can join us online and in person on October 21 [.] Read more » The post SUNDAY REWIND: Making smarter decisions with mental model appeared first on Mind the Product.

Events 184

Events 184

UserInterviews

AUGUST 18, 2021

How the team at Dovetail turned a mountain of qualitative data from 45 (!) user interviews into a clear and actionable product roadmap.

Roadmap 130

Roadmap User Testing Product Research UX 130

First Round Review

AUGUST 19, 2021

Repeat founder Waseem Daher, co-founder and CEO of Pilot, has founded three startups with the same group of co-founders. He pays particular attention to Pilot’s first year — including validating the idea, choosing an ICP, and outlining the product roadmap for a company that can go the distance.

Startups 111

Startups Roadmap 111

The Product Coalition

AUGUST 17, 2021

The art of shaping I have a confession to make. I love my job as a product manager. I love how diverse the job can be. One day you’re meeting with customers, gathering insights about their problems. The next day you’re tweaking a Python script to pull out some quantitative data. On the same day, you can be brainstorming different product ideas with designers and engineers.

Feedback Software 155

Feedback Software Analytic Tools Reporting Tools Research Software 155

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

Mind the Product

AUGUST 16, 2021

In this #mtpcon Digital Americas keynote, Sara Wachter-Boettcher, the author of Technically Wrong, explores the common challenges teams are facing right now — challenges like burnout, emotional exhaustion, and trauma. In brief: The effect of stress and trauma over time can be visible in the workplace — you might, for example, notice it in colleagues as [.

Product Management 181

Product Management Product Manager Management Management 181

Imaginary Cloud - Design

AUGUST 19, 2021

Creating useful, usable, and craved products and services that respond to human needs is the basis of Design Research. Design Research is a process used by designers to better understand the underlying and sometimes hidden desires, needs, and challenges of end users. The main goal? To create an optimal user experience. It allows to understand complex human behavior and turn that into actionable insights that improve the design.

User Testing 110

User Testing Research Software Product Research Customer Experience 110

Johanna Rothman

AUGUST 19, 2021

So when does it make sense to customize your agile approach to gain a strategic advantage? Whenever you have a unique problem to solve that's strategic to your business. Let's start with a couple of examples. Example 1: Startup/Small Organization with Few Products. SmallCo has revenue of about $30Million a year. They offer their product in two versions: Pro and Lite.

Agile 105

Agile Feedback Software Customer Experience Framework 105

The Product Coalition

AUGUST 17, 2021

There are countless methodologies, processes, and tools for product management. Seemingly, new ones appear every day. The product management toolbox continues to grow, which is a recognition of the importance of the craft and work, but nothing in product management is more important than great relationships. Product Managers are relationship managers more than they are managers of a product.

Product Management 138

Product Management Product Manager Management Management 138

Speaker: Jon Harmer, Product Manager for Google Cloud

Move from feature factory to customer outcomes and drive impact in your business! This session will provide you with a comprehensive set of tools to help you develop impactful products by shifting from output-based thinking to outcome-based thinking. You will deepen your understanding of your customers and their needs as well as identifying and de-risking the different kinds of hypotheses built into your roadmap.

Customer Experience

Mind the Product

AUGUST 19, 2021

What is a referral program? A referral program is a product-driven go-to-market strategy utilized widely by brands across industries, to motivate existing customers to recommend the brand and its products to their family and friends. Referral has two-sided dynamics. By referring their family or friends, existing customers will get rewards, and the people that they [.

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Reference Branding Strategy Marketing 179

The Product Guy

AUGUST 15, 2021

If you want to start creating relationships for your product, you just need to start getting out there. Watch and learn more from product management expert, Mihaela Draghici.

Product Management 88

Product Management Product Manager Management Management 88

Userpilot

AUGUST 18, 2021

Why is it important to measure customer engagement in your product? For SaaS companies, this can help to get insights into customer interactions with your product and brand which tells you what brings value to your customers. You can use these insights to proactively deploy in-app experiences to relevant customers and increase retention, customer lifetime value while reducing customer churn and improving customer experience overall.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Customer Feedback 98