Sat.Feb 19, 2022 - Fri.Feb 25, 2022

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The Five Stages of Product Adoption

Alchemer Mobile

We’ve broken the concept of product adoption into five key stages, outlined product adoption metrics, and provided some strategies for how to improve product adoption. What is product adoption? Product adoption refers to how customers embrace and use a product. It is the way in which customers discover a new product, understand its purpose and value, and then continue to use it as intended.

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Disruptive Product Design, According to Jenine Lurie

The Product Coalition

Stories about how to design for maximum productivity with minimum wasted effort or expense Continue reading on Product Coalition ».

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The wrong ways to be data driven

Mind the Product

Data is a critical cornerstone of informing every single product decision we make today. Let’s look at all the wrong ways to be data-driven and how we can change that with a few concrete examples below. [.] Read more » The post The wrong ways to be data driven appeared first on Mind the Product.

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Wellbeing coach Marilyn Suttle on curbing burnout and attrition

Intercom, Inc.

The past couple of years have been … challenging, to put it nicely. Most of us have been working remotely, isolated from friends, family, and coworkers, uncertain of what the future might bring, and it has all taken a toll on our mental health. We’re stressed, exhausted, overworked, and burned out. As a result, resignation rates have been on the rise – a record number of 4.53 million Americans quit their jobs last November, and research shows that 72% of tech employees are thinking of quitting i

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Solving Open Source Complexity with a Managed Data Infrastructure Platform

With its unparalleled flexibility, rapid development and cost-saving capabilities, open source is proving time and again that it’s the leader in data management. But as the growth in open source adoption increases, so does the complexity of your data infrastructure. In this Analyst Brief developed with IDC, discover how and why the best solution to this complexity is a managed service, including: Streamlined compliance with some of the most complex regulatory guidelines Simplified operations, li

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How Can Product Managers Deal With Faulty Components?

The Accidental Product Manager

GM’s Product Managers Have Run Into A Battery Problem Image Credit: Frank Hebbert. So I’m willing to bet that you are pretty proud of your product. You believe that you are using your product development definition to provide your customers with a high quality product that can meet their needs better than any other product that is currently on the market.

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Thriving in hypergrowth – Cassidy Fein on The Product Experience

Mind the Product

While hypergrowth can be amazing, it comes with a separate set of challenges. We talked with Cassidy Fein about how to navigate this environment. [.] Read more » The post Thriving in hypergrowth – Cassidy Fein on The Product Experience appeared first on Mind the Product.

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Security at Intercom: How our InfoSec team protects our customers’ data and trust

Intercom, Inc.

??At Intercom, we think deeply about how to deliver the safest, most secure experience possible for our customers and their customers. . As a SaaS business, Intercom is a data processor: our customers entrust us with their data, which we store and process on their behalf. From the beginning, we’ve considered customer data to be one of Intercom’s most critical assets and focused our efforts on protecting it by building strong internal security foundations for our product and infrastructure. .

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One Question to Help You Get More Done

Nir Eyal

It was 9 a.m. and Wendy, a freelance marketing consultant, knew exactly what she needed to do for the next hour: be in her office chair to write new client proposals, the most important task of her day. As she held her coffee mug with both hands and took a sip, a fantastic addition to the proposal entered her head. “This is going to be great!” she thought to herself.

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Why is Agile Still Being Treated as Gospel?

The Product Coalition

Agile just turned twenty-one, but don’t put away that fake ID yet. This software development methodology is still in its infancy when it comes to our understanding of which teams should be embracing it and which should be shunning it. Ever since the Agile Manifesto was written in 2001, the concept of becoming more efficient by embracing iterative delivery models and “learning-on-the-go” has captivated senior executives to junior project managers alike.

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The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

In this engaging and witty talk, we’ll explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Using the lens of a superhero narrative, we’ll uncover how AI can be the ultimate sidekick, aiding in decision-making, enhancing productivity, and boosting innovation. Attendees will leave with practical tools and actionable insights, motivated to embrace AI and leverage its potential in their work. 🦸 🏢 Key objectives:

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Web3 for product managers

Mind the Product

In this blog post, Paul Shustak summarizes the main cultural, technical, economic, and UX differences in product management and product discovery on web3 applications. [.] Read more » The post Web3 for product managers appeared first on Mind the Product.

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Realizing Customers’ Needs

The Product Guy

A lot of people say they focus on customers needs, but it is VERY difficult in practice. Watch and learn more from product management expert, Tanya Koshy.

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The Interview Balancing Act: How to Build Rapport with Participants

dscout People Nerds

It’s tricky to stay completely neutral and keep participants engaged, but over-excitement can lead to dishonest answers. Use these tips to find the right mix of the two.

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What Should Be in your Product Requirements Document

The Product Coalition

A guide for you and the team before you build the product Continue reading on Product Coalition ».

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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(Product) Strategy by Andrew Tokeley

Mind the Product

In this ProductTank Wellington talk, Andrew Tokeley, Product Leadership Coach, explains why strategy is a big part of trying to help product managers connect the dots and prove the value of what they’re working on and why many can struggle with lack of strategy. [.] Read more » The post (Product) Strategy by Andrew Tokeley appeared first on Mind the Product.

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8 Ways to Use An Onboarding Survey in SaaS That Drive Customer Success

Userpilot

If you get the user onboarding process right, it can be a fantastic opportunity to enhance customer satisfaction – so using an onboarding survey for your SaaS is the way to go. In this article, we’re going to explore 8 ways you can deploy them as part of your onboarding process to drive customer success. Ready to get started? Let’s dive in! TL;DR.

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Linking user experience and instructional design

TryMyUI

A look at how instructional design and user experience are related and similar but also different. Explore how these two different approaches to design are closely related, while being used in two different realms--UX in technology and web/mobile app design, and ID in education. The post Linking user experience and instructional design appeared first on TryMyUI Blog.

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See and Resolve Team Dependencies, Part 1: Inside the Team

Johanna Rothman

Even when managers try to create cross-functional teams, the teams still have dependencies. Dependencies slow and make finishing the work more difficult. Too many teams have a built-in dependency creator—code review. When we take time to perform code review after we write the code (or the tests), we create dependencies between the people on the team.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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SUNDAY REWIND: The typology of design sprints

Mind the Product

Design sprints can be crafted to help meet your team meet its goals and needs but which type is right for your team? This Sunday Rewind we’re back in 2017 and revisiting a ProductTank San Francisco talk by Kai Haley and Burgan Shealy. In it share their insights into the different types and how they can be [.] Read more » The post SUNDAY REWIND: The typology of design sprints appeared first on Mind the Product.

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SaaS Product Launch: How to Launch Your SaaS Product Step by Step

Userpilot

What does a successful SaaS product launch look like? What are the pre-launch and post-launch steps (hint: user onboarding is a part of this)? You’re in the right place if you’re looking for answers to the above questions. Whether you have a brand new product launch in the pipeline or planning to r elease a new version or feature , our article will guide you through the process step by step and help you develop an effective launch plan.

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Product Optimization

ProductPlan

What is Product Optimization? Product optimization is the process of refining and improving a product to make it more valuable to current users and more attractive to new ones. As a product manager , you should optimize your product pre-launch during the initial development. The process should continue after the product hits the market and until your company sunsets it.

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New Business of Software 2022 conference speakers announced

Business of Software Conference

For everyone who has stood at a bus stop in the pouring rain – you will know the feeling of waiting for what feels like forever for three to then arrive all at once. Why am I rambling about buses in poor weather? Because hot on the heels of our last announcement of new speakers for 2022, we have even more to share with you! Schedule Online March 9.

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Your Guide To Transitioning Into Product Management: Essentials For New PMs

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Are you considering a shift to product management or just starting your journey as a Product Manager? Join Leslie Grandy and Drew Weaver for an insightful webinar designed to help you seamlessly transition into this dynamic role. Whether you're looking to pivot your career or enhance your existing skills, this session will equip you with the knowledge and tools to succeed!

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How to navigate tricky work relationships

Mind the Product

In this MTP Leader panel, our line-up of experts joined Emily Tate, Mind the Product’s Managing Director, to discuss how to navigate tricky work relationships. [.] Read more » The post How to navigate tricky work relationships appeared first on Mind the Product.

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How to Create Interactive User Guides For Your SaaS Product

Userpilot

If you’re a savvy SaaS owner, chances are you’ll have heard about interactive user guides. But what are they for, how do you create them – and what impact do they drive for your users? All product managers want to delight and engage their customers. A big part of that is making sure your users know how to get the most from your application (and in the modern world, that means more than creating a page with a load of support documentation).

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Becoming product-led: What does it mean?

Mixpanel

Becoming product-led has become an aspiration of many technology product companies today. Despite the rise in popularity, there are still many misconceptions about what it truly means to be product-led. At its core, being product-led means focusing on providing true value through your product. . In contrast to more marketing- or sales-led models, product-led companies focus on acquiring and retaining customers through their product experience and unique value proposition.

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How Product Managers Can Use Video to Improve Cross-Functional Team Alignment

ProductPlan

Narrate Roadmap Walkthroughs with a Vimeo Recording: How Cool Is That! As a product professional, you know a roadmap is a valuable tool. The roadmap allows you to create strategic alignment with teams across your company. And with ProductPlan’s new Vimeo integration (available only on our Professional and Enterprise plans), you can now make your roadmaps more straightforward.

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How AI Can Help You Build Better Products: 10 Tools To Save You Time

AI is everywhere: from self-driving cars to text generation, to creating images and music. So, how can product managers use AI to save time and build better products? AI can help with research, feedback management, user engagement, and roadmapping. With AI, product managers can work faster and smarter. In this guide, we’ll show how product managers can use AI to build better products.