The Product Guy
APRIL 9, 2020
Using existing behavioral and habit formation research, I developed and employed a simple and effective framework. Left alone, the brain automatically processes inputs from your internal and external environments and allows you (the speaker) to focus on the message and the receiver. The framework. I was determined to do better.
The Product Coalition
MAY 2, 2023
Enter the Explain Like I’m 5 (ELI5) framework, breaking complicated concepts into easily digestible bites. By embracing the clarity and curiosity of a kindergartener, you also unlock opportunities to form genuine connections with educators. It can also help you uncover deeper insights into your product’s purpose.
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Revulytics
JUNE 27, 2017
Contextually relevant messages delivered at the right time. In-application messaging offers the best of both worlds – giving you a new channel to reach the user, target outreach, and not only push, but pull information from users in real-time, while they’re leveraging your application. Inform users of new releases or support packs.
Intercom, Inc.
JULY 1, 2020
With the right approach and proactive support tools – think Outbound Messages , Product Tours , and Mobile Carousels – you can provide every customer with the fast, personal help they need at the exact moment they need it. At Intercom, our Support Ops and Product Education teams work hand-in-hand to deliver proactive support to our customers.
Intercom, Inc.
JANUARY 20, 2021
At Intercom, we believe that providing educational and motivational help content leads to loyal and engaged customers. Not only that, but it’s fundamental to the Conversational Support Funnel , our framework for delivering efficient , personal support at scale. Here are five lessons we’ve learned for creating best practice content.
Userpilot
FEBRUARY 20, 2024
There are different types of audience segmentation for your email marketing campaigns: Demographic Segmentation : Categorizes audiences based on objective characteristics like age, income, and job, simplifying personalized messaging. These can include age, gender, income level, education, occupation, and marital status.
The Product Coalition
MARCH 3, 2024
Think of it this way: instead of blindly sending generic messages to your entire customer base, you can deliver targeted campaigns that resonate deeply with their predicted needs and desires. Deliver impactful messaging : Anticipate purchase intent, predict churn risk, and tailor your message accordingly, boosting conversions and loyalty.
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