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12 Best NPS Software and Survey Tools to Consider

Userpilot

Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code. Pricing : Userpilot offers flexible plans tailored to startups and mid-sized SaaS businesses, with pricing starting at $249 per month for the basic plan.

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Behind the product: NotebookLM | Raiza Martin (Senior Product Manager, AI @ Google Labs)

Lenny Rachitsky

Raiza previously worked on AI Test Kitchen and has a background in startups, payments, and ads. This allows them to move faster and iterate quickly, much like a startup. Listen now on Apple , Spotify , and YouTube. Often, powerful technology is already available; the magic lies in how you interact with it.

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14 Best Behavior Analytics Tools For Tracking User Activity

Userpilot

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

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Pendo vs Appcues vs UserGuiding for Self Service Support

Userpilot

Looking for a good self service support tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for self service support on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

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7 Best Self-Service Software Tools For SaaS

Userpilot

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Offer 24/7 support.

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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base software helps you provide on-demand self-service support to your customers at any time. Live chat: You can enhance your self-service support system with the live chat feature.

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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

I remember working at a startup where we were striving to get to nightly builds so that we could ship software every day. The first strategy is we can let people opt in to customer interviews while they’re using our product or service. We don’t need to be in every bug report meeting. I think that was in 2004.