ProductPlan

MARCH 17, 2021

When you think of company-sponsored events, a few scenes may come to mind. When your team participates in video calls all day, the idea of an extended virtual gathering may fill your team with dread. Here at ProductPlan, we believe we’ve cracked the code on making these events fun, engaging, informative, and meaningful.

Events 52

Events Leadership Weak Development Team Product Research 52

ProductPlan

MARCH 17, 2021

When you think of company-sponsored events, a few scenes may come to mind. When your team participates in video calls all day, the idea of an extended virtual gathering may fill your team with dread. Here at ProductPlan, we believe we’ve cracked the code on making these events fun, engaging, informative, and meaningful.

Events 52

Events Leadership Weak Development Team Product Research 52

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. TL;DR An over-engineered product is more complex than it should be and it solves problems that don’t exist. Low feature adoption is one of the symptoms of over-engineering. Book the demo!

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Amplitude

OCTOBER 27, 2020

The power of product analytics becomes apparent when any team at a company—marketing, product, design, engineering—can quickly ask and answer questions about user behavior and customer journeys. That way, when teams access the data through product analytics, they have a high degree of confidence in the insights they uncover.

Data Visualization 105

Data Visualization Analytic Tools Weak Development Team Government 105

The Product Coalition

MARCH 8, 2024

In simple words, a digital transformation strategy is a thorough plan for utilizing digital technologies to enhance the physical components of your company, including engineering, production, and service. Involve them in strategy development, gather their input, and address their concerns. Continuous learning Stay ahead of the curve.

Enterprise 126

Enterprise Research Software Feedback Software Strategy 126

Userpilot

APRIL 29, 2021

The Build Trap leads to spending more and more of your development resources on building and maintaining new features, rather than improving UX and feature adoption. This can make your product and team slower, make your UX more complicated, and overall – add little value for your customers. This can obviously backfire badly.

Weak Development Team 106

Weak Development Team Product Research User Testing Customer Experience 106

The Product Coalition

JULY 24, 2021

And in all these stages, there can be partial or total setbacks thanks to changing environment, one-off external or internal events, mother nature (e.g. I truly believe that our bad mental model i.e. expecting people to execute like machines is at fault here. Management doesn’t care about engineering! Can you imagine a team?—?that

Agile 173

Agile Feedback Software Weak Development Team Customer Experience 173

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    Closing this $480k/year license deal is highly visible to the exec team and Board.   What events down the road might force us to “fix” this connector?   Far away. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!) I take time to shadow them on customer calls and in-person visits.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team Research Software Customer Experience 52

Iteratively Blog

DECEMBER 17, 2020

But how do you fix the garbage that is bad data management and quality? Especially if you don’t have control over the implementation of tracking code (as is the case with many data teams). Now, let’s look at why data teams struggle with this validation, and how they can overcome the challenges of it. Well, it’s tricky.

Data Visualization 40

Data Visualization Weak Development Team Analytic Tools User Testing 40

Split

JULY 22, 2022

Just the thought of fuzzy data is enough to leave a bad taste in your mouth. The goal of trigger testing is to focus your event capture on the right users. It’s the ability to make just-in-time experiment assignments via an in-app decision engine. This leads developers to pre-fetch those assignments at app launch for efficiency.

User Testing 75

User Testing Product Research Testing Weak Development Team 75

Intercom, Inc.

JULY 17, 2021

Meet Serena Fritsch, Product Engineer at our Dublin office. Serena joined us six years ago and has become an integral part of the engineering team. We chatted to her about why she chose Intercom, her dreams, and her advice for women looking to get into engineering. Did you know you always wanted to be an engineer?

Weak Development Team 129

Weak Development Team Engineering Events Technology 129

The Product Guy

FEBRUARY 27, 2020

At JCDecaux, I led the development of an information kiosk for airport passengers. Passengers are also able to view hotel information and use the devices to speak to the sales team of the hotel. A risk is an uncertain event that may have both a positive or negative impact on a product.

User Testing 167

User Testing Weak Development Team Product Research Customer Experience 167

Intercom, Inc.

MARCH 15, 2021

It’s not just that more diverse teams are more effective and more profitable ( though they are ); but, as Karen Peacock, our CEO, says , “It’s just the right thing to do.”. I wouldn’t have the career I have without incredible support and sacrifice from my wife,” says Darragh Curran, Intercom’s SVP of Engineering.

Weak Development Team 209

Weak Development Team Leadership Technical Review Engineering 209

ProductPlan

APRIL 9, 2019

A lack of trust from developers and engineers creates endless second-guessing, challenges and sometimes even a refusal to follow through on requests, which becomes a huge timesuck and morale destroyer. That’s why product teams must invest the time and energy to build trust with the rest of the organization.

Weak Development Team 80

Weak Development Team Technical Review Customer Experience KPI 80

Mixpanel

NOVEMBER 9, 2020

However, they don’t meet everyone’s data needs—particularly product teams’ BI tools are great at visualizing any data that can be queried from a data warehouse. The relative strengths and weaknesses can be summarized as follows. Analysis depth vs. breadth. Implementation.

Data Visualization 111

Data Visualization Analytic Tools Differentiation User Testing 111

Intercom, Inc.

JANUARY 25, 2019

That attitude can extend to engineering, too. At our event Building Intercom in Dublin, I argued that when it comes to building software, we should avoid excitement and embrace boring. In order to understand the problem better, I had to realize that I’m not just an engineer. How do we develop with it locally?

Reporting Tools 168

Reporting Tools Research Software Weak Development Team User Testing 168

Mironov Consulting

DECEMBER 5, 2023

Pure revenue may be helpful for the Sales organization, since they probably need to hire 35% more account teams each year.    But it’s of zero help to Product, Engineering, Marketing, or other organizations that need to make choices about the few critical things we’ll do next year.   ” What To Do?

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

The Product Coalition

JULY 13, 2022

Best teams on a budget who need the basics. Advanced record and playback tools enable customer experience (CX) teams to capture user sessions across browsers, interfaces, and devices. So if you’re a mobile app team, consider using a mobile-first analytics platform. Best for AI-powered future outcomes predictions. Learning curve.

Data Visualization 113

Data Visualization Analytic Tools Feedback Software Reporting Tools 113

Mixpanel

MAY 3, 2019

Throughout his career, Al has focused on helping companies develop and execute digital strategies to grow their business and stay ahead of the curve. Developing a mobile product is a daunting task. This Growth process is ongoing and ever-evolving, requiring your team to continuously iterate. Poor Data Integrity.

Weak Development Team 53

Weak Development Team Analytic Tools Agile Strategy 53

The Product Coalition

MAY 12, 2022

Companies engineer systems and processes to prevent unnecessary change. And remember, even if you have sold the senior executive, their team still needs to become allies in the deployment of your product. Partner with your customer on the blueprint development and, in the process, identify key stakeholders. Changes cost money?

Weak Development Team 124

Weak Development Team Differentiation B2B Customer Experience 124

The Product Guy

APRIL 9, 2020

What about stepping up to lead a team while a coworker is out on leave or joining a new team and having to earn their trust in less than a month? . Using existing behavioral and habit formation research, I developed and employed a simple and effective framework. Have you ever had to talk a difficult customer down from the ledge?

Framework 189

Framework User Testing Product Research Weak Development Team 189

Split

MARCH 29, 2024

A production environment in software development is the final stage where applications meet end-users. Furthermore, clearly distinguishing the production environment from the staging, testing, and development environments is a fundamental step in the software development process.

Feedback Software 52

Feedback Software User Testing Data Visualization Product Research 52

Iteratively Blog

DECEMBER 13, 2020

To avoid this fate, companies and their engineers can leverage a number of proactive and reactive data validation techniques. By definition, reactive data validation takes place after the fact and uses anomaly detection to identify any issues your data may have, and to help ease the symptoms of bad data.

Data Visualization 52

Data Visualization Analytic Tools Weak Development Team User Testing 52

Gainsight

MARCH 19, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 59

Weak Development Team Data Visualization Reporting Tools User Testing 59

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Setting up developer guidelines will help current and future collaborations and integrations.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Intercom, Inc.

JANUARY 27, 2022

While the movement has helped spark awareness over the stubborn gender gap in the tech industry, helping to drive more diverse hiring initiatives across all businesses and encouraging women to succeed in STEM fields, women still hold an astonishingly low percentage of tech roles according to recent data – 16% in engineering, 27% in computing.

Research Software 138

Research Software Engineering CTO Definition 138

Userpilot

SEPTEMBER 4, 2023

Effective journey mapping entails customer research, gathering cross-functional teams, brainstorming sessions, and refining maps based on data and feedback. Robust analytics, campaign management, and personalization engines enable orchestration. Trends analytics : View trends on up to 4 events over a specific timeframe.

Data Visualization 97

Data Visualization User Testing Analytic Tools Customer Feedback 97

Userpilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. Let's jump right into it!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. What does good, actionable feedback look like?

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Intercom, Inc.

SEPTEMBER 10, 2020

As an engineer by training, in pressure situations he tends to “lean to the quant.” It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. This has created large amounts of data for running teams. . And the teams now need a more defined structure.

Onboarding KPIs 226

Onboarding KPIs Customer Experience User Testing Data Visualization 226

Userpilot

APRIL 8, 2021

UX debt affects high-growth SaaS companies in industries where time-to-market is mission-critical and bootstrapped startups without a design team most. Code-free workarounds can 2x your feature adoption despite bad UX. Having good customer support and success teams would cover for it. What is UX debt? Short answer – no. “I

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Mixpanel

JANUARY 12, 2023

If you know a thing or two about product development, you’ve heard of the “a-ha” moment. And while this isn’t bad, it forgets that keyword research is a study of language. From 2015-17, Plaid was a modern API for banking data for developers. They’re crystal clear that they speak to and for developers.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Gainsight

MARCH 9, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 52

Weak Development Team Data Visualization Reporting Tools User Testing 52

Antwak Blog

MARCH 26, 2021

a digital marketer needs to understand the weaknesses and try to improve its across the digital platform. Social media Brand or company website SEO (Search Engine optimization)/ Search engine ranking Email marketing Online campaigns/ display ads Blogging (SEO friendly). Attending Networking Events. Digital Channels.

Marketing 52

Marketing Artificial Inteligence Analytic Tools Weak Development Team 52

Centercode

NOVEMBER 13, 2020

Coronavirus solidified an already shifting focus toward entertainment and events that consumers can enjoy from home. As a streaming service provider, hosting live events that are accessible across the connected world can be catastrophic. But every opportunity comes with challenges close at its heels. Industry Challenge. Load Testing.

Feedback Software 98

Feedback Software User Testing Customer Experience Product Research 98

Userpilot

MARCH 26, 2024

Amplitude Analytics – the best digital analytics tool for event tracking. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52