Userpilot

JULY 12, 2021

Brand24 is a powerful social media listening and analytics platform that tracks your brand mentions across social, news, blogs, videos, forums, podcasts, reviews, and more. ChartMogul is a business intelligence platform that offers real-time analytics features and easy integration with multiple billing systems. Source: mixpanel.com.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

SEPTEMBER 5, 2022

It fits as a training program because it includes multiple leadership sessions and coaching for your staff on implementing, using, and improving customer success systems. This program is designed for more enterprise companies trying to get personalized training while enhancing their customer success systems. Who is this for?

User Testing 98

User Testing Customer Experience Customer Feedback Certifications 98

eG Innovations

NOVEMBER 17, 2021

There’s something common between AVD and eG Enterprise. Within their “Reverse Connect” technologies, you can run a VM without keeping any inbound ports open. It uses Reverse Connect, which means that no inbound ports need to be opened on the VM to set up the RDP connection. Can you take a wild guess? Select the AVD Broker.

Analytic Tools 52

Analytic Tools Data Visualization Transportation Inbound 52

Intercom, Inc.

JANUARY 31, 2019

As part of the process, we’ve spent a lot of time reviewing who we should be selling to these days, and how we should be selling to these customers. They’ll say, “We’re going to build a better email system.” Then we also look at inbound as a separate function. Sometimes it’s hard to stand your ground.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Usersnap

JANUARY 20, 2023

Ticketing systems are the cornerstone of support software, allowing companies to track, manage, and organize requests. A suitable aid desk will have a rule-based system that automatically categorizes emails based on predetermined criteria. Integrations – Connect Olark with your enterprise software like Shopify and WordPress.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Gainsight

FEBRUARY 2, 2024

Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough. They’re creating great inbound marketers, with the understanding that it will make them more successful customers.

Education 52

Education User Testing Customer Experience Research Software 52

Gainsight

DECEMBER 23, 2019

Are you selling more to enterprises? You have to have an understanding of how much of your business is enterprise versus SMB. So, is there inbound coming in? AO: Yeah, support needs to be the how to break fix system… AS: Critical. Are you selling more to SMBs? How big is your revenue base that you’re managing?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

Intercom, Inc.

FEBRUARY 5, 2019

When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. Let’s take inbound sales and outbound sales, for example. Inbound and outbound require vastly different skills and workflows. We need to tell the story from their perspective.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years. Which customers?

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

StubHub

MAY 8, 2019

At the heart of the program is an online portal that provides our business partners, system integrators and third-party developers an entirely new set of application programming interfaces (APIs) to bring innovative ticketing solutions to fans of all stripes. The most significant challenge was due to the lack of a self-service functionality.

Reporting Tools 8

Reporting Tools Analytic Tools Feedback Software Data Visualization 8

eG Innovations

NOVEMBER 7, 2019

Hence, it is important to monitor whether a Tomcat server is able to service inbound requests or not by simulating requests to the server and observing the response from the server. expensive method calls) or whether it is due to an external call to a remote service (e.g., 2 Worker Thread Pool Utilization.

Reporting Tools 8

Reporting Tools Data Visualization Software Review Customer Feedback 8