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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base?

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How to Select Enterprise Onboarding Software as a Large Company

Userpilot

If your company has 250 employees or more, it’s essential that you use enterprise onboarding software to process your new customers. If you don’t have that much time and money to spend – you will need to partner with the right enterprise onboarding tool. The best enterprise onboarding software is Userpilot. Segmentation.

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15 Best Intercom Alternatives for SaaS Companies (2023)

Userpilot

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. HappyFox serves as the best alternative to traditional help desk software, offering features like multichannel support, a ticketing system, and a knowledge base.

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Best Product Fruits Alternatives for SaaS

Userpilot

Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. Knowledge Base : This constitutes a database of information that users can use for assistance at any time. And the best part? You don’t need any coding to do that.

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Exploring Userpilot’s Resource Center Editor: A Walkthrough

Userpilot

Resource centers are available on both the Growth and Enterprise plans. Adding a module in the resource center Here’s where you start populating your resource center (or knowledge base ) with content. Remember you don’t need to stick with the default icon or name. You have lots to choose from!

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Best Intercom Alternatives for SaaS

Userpilot

The platform offers a broad spectrum of features, including shared inbox, live chat, and knowledge base, to manage and organize customer support interactions. Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers.

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Best Whatfix Alternatives for SaaS

Userpilot

TL;DR Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. Despite claiming to be built for enterprise organizations, Whatfix’s analytics capabilities leave much to be desired. Let’s dive in!