Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. It’s okay if you are ‘terrible’ at it.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Intercom, Inc.

APRIL 4, 2019

Yes, Slack started off with no sales team. But as it started selling more and more into the enterprise, it staffed up with a deep and strong one. Yes, Dropbox started off with no traditional sales team. But when it came to selling Dropbox Enterprise, it added several. How to bring formal sales into a growing startup.

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162

Intercom, Inc.

JULY 5, 2018

Doug: Here’s a little background on Emergence: we are hyper-focused on B2B enterprise SAAS companies. I continue to do what I love doing, which is helping startups figure out how to build and grow. Coining sales productivity. I went to Salesforce after that, and that’s where we coined the term “sales productivity.”

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

Doug: Here’s a little background on Emergence: We are hyper focused on B2B enterprise SAAS companies. I continue to do what I love doing, which is helping startups figure out how to build and grow. Coining sales productivity. I went to Salesforce after that, and that’s where we coined the term “sales productivity.”

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

Userpilot

SEPTEMBER 2, 2022

It’s a great option for enterprises since it’s SOC 2 Type II certified and offers robust features for enterprise needs. Doesn’t work for employee training. It’s not affordable for really small startups: if $249 per month which might be a small fortune for some companies. Pros of Userpilot. Premium -$1.50/learner

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

The Product Coalition

FEBRUARY 26, 2022

This is especially true in enterprise software and it’s this idea that talking with sales teams is broadly fruitful. Reason one: New deals don’t keep customers happy Most sales compensation plans are focused on new deals only , not on keeping existing customers happy. Some startups adopt this strategy to fool investors.

User Testing 201

User Testing Weak Development Team Customer Experience Customer Feedback 201

Userpilot

JUNE 19, 2024

The specific requirements for this role will vary depending on the company size, industry, and sales methodology used. Being a great sales enablement manager can be a tough task. Sales enablement manager’s main responsibilities The sales enablement manager must constantly keep an eye on a diverse range of tasks.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Research Software 52