Userpilot

MAY 27, 2024

Customer perception can make or break your brand reputation. But why is customer perception important, and how can you improve it? Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement !

Feedback Software

Modus Create

FEBRUARY 16, 2022

The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report. Organizations that use innovation labs to solve real-world problems for potential customers will continue to gain value from them. .

Technical Review

Userpilot

OCTOBER 11, 2022

A product vision statement describes the product vision to the internal and external stakeholders and customers. For the product vision to be effective, it can’t constrain the teams’ freedom to come up with the best solutions. Best product vision examples focus on delivering value , are clear, and inspire the team and customers.

Vision

Userpilot

SEPTEMBER 1, 2021

SaaS product marketing is the strategies and tactics applied to software products and apps to create demand and drive the adoption and retention of said product by the end-user. best practices include: user-centered mindset, personalized messaging, continuous feedback loops, data-informed decisions. Let’s jump in.

Feedback Software

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities.

Reporting Tools

UX Studio: Product Management

JULY 14, 2021

Many local and international design thinking companies offer similar services. As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. How to choose the right one? Is there anything we can help you with now?

Consulting

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.

Analytic Tools

Userpilot

AUGUST 30, 2024

Here’s their typical progression path: Junior UX designer UX designer Senior UX designer UX strategist Director of UX A UX strategist needs a suite of tools to efficiently manage projects, understand user behavior , design intuitive interfaces, and ensure overall customer satisfaction.

Analytic Tools

Userpilot

AUGUST 28, 2024

To excel as a UX strategist, it’s essential to follow these best practices that enhance both user experience and strategic alignment: Conduct thorough user research : Gain deep insights into user behaviors , needs, and pain points through comprehensive research methods such as interviews, surveys, and usability testing.

Analytic Tools

Userzoom

NOVEMBER 18, 2019

During a recent webinar covering the survey ( now available on demand ), Kuldeep Kelkar offered his take on this data, and advised on how experience professionals can not only overcome the top challenges reported by their peers but also how to stay ahead of the emerging enterprise UX trends. Why is sourcing participants such a challenge?

User Testing

Userpilot

AUGUST 30, 2023

With many customer acquisition channels available, how do you choose the right one? Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. TL;DR Customer acquisition is the process of attracting and converting new customers into paying customers.

Research Software

Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Guiding principles of product intelligence. Conclusion.

Analytic Tools

Userpilot

AUGUST 30, 2023

With many customer acquisition channels available, how do you choose the right one? Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. TL;DR Customer acquisition is the process of attracting and converting new customers into paying customers.

Research Software

Userpilot

AUGUST 30, 2023

With many customer acquisition channels available, how do you choose the right one? Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. TL;DR Customer acquisition is the process of attracting and converting new customers into paying customers.

Research Software

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

Feedback Software

Userpilot

NOVEMBER 11, 2020

By recording the user’s job title or priorities for using your app (which can be done during the Sign Up Flow or via the Welcome Screen ), you can Segment users to provide more relevant onboarding for their needs. An Activated user is one who has realized First Value from your service. Adjacent Users. Activation.

Onboarding KPIs

Mind the Product

JANUARY 15, 2018

The 2017 Mixpanel Product Benchmarks Report showed that Average Daily Active User (ADAU) growth, in which active users are defined as “active” if they perform any action in a product, was actually negative in two of the four categories we measured: SaaS and media & entertainment. The first of these is signups.

Onboarding KPIs

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .

User Testing

Userzoom

DECEMBER 18, 2019

We’re very grateful to all our readers, contributors, customers, partners and experts who made this the best ever year for UserZoom and our newly re-branded BetterUX Blog. Here’s a practical look at how you can understand customer problems at the earliest stages of product development: How to run an effective Design Sprint [blog post].

UX

Alchemer Mobile

OCTOBER 11, 2024

This isn’t a matter of luck or guesswork – it’s the power of Voice of the Customer (VoC) data in action. Customer experience initiatives offer invaluable insight into your customers’ preferences, pain points, and expectations.

Data Visualization

Lenny Rachitsky

APRIL 1, 2025

Whether you’re actively preparing for upcoming interviews or simply want to understand how top tech companies evaluate PMs, this guide will equip you with all the tools and frameworks you need to start your preparation. These assumptions should help you focus the discussion without prematurely limiting your solution space.

Research Software