Product Talk

APRIL 16, 2025

When a student wanted to change their email address, for example, we had to update their email address in Teachable, update the calendar event, unsubscribe their old email and subscribe their new email to the course emails in Mailchimp, revoke their Slack access through their old email address, and re-invite their new email address.

Feedback Software 165

Feedback Software Product Research Customer Experience User Testing 165

The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As software builders, we are uniquely positioned to influence this environmental trajectory.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Developers 158

Intercom, Inc.

APRIL 8, 2020

We’d like to share some insights from what we’ve learned so far about software delivery and operations over the past few weeks of working from home during COVID-19 , and how we as an engineering team have adjusted to this unprecedented, unpredictable situation. We decided that now is not the time to experiment with slower ways of shipping.

Software Review 224

Software Review Customer Experience Systems Review Engineering 224

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Expert review : Established design experts check your products design based on usability principles to identify potential improvements. Basically, anything that ruins the user experience.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

DECEMBER 31, 2024

Userpilots key features include: No-code Chrome extension for building in-app flows. Autocapture for recording in-app events without manual tags. According to user review platforms, their plans start at $7,000/year. Userpilot is perfect for non-technical teams. A/B and multivariate testing for optimizing user experiences.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Mobile in-app feedback tools & solutions.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. That’s why we’ve invested hundreds of hours into speaking , writing , open source contributions and community-focused events. Who reviews my code?” “How Knowledge sharing.

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

Userpilot

AUGUST 30, 2024

The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. The platform has limited no-code customization options and a steep learning curve.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

OCTOBER 27, 2023

TL;DR Mixpanel cohorts are groups of users who share certain properties and/or have completed specific events in a particular period of time, for example, a day or week. After choosing the report from the top menu, choose the critical events you want to base the cohort on. Define the events , for example, Sign Up or Open App.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Intercom, Inc.

JULY 16, 2019

Almost every software company today has some kind of incident response process to help them navigate major service outages. However, after a particularly complicated and long-running incident (known internally as “ The SpamHaus event ”) we realized that we needed to significantly up our game.

Technical Review 215

Technical Review Software Review Document Engineering 215

Intercom, Inc.

APRIL 27, 2018

Uptime is influenced by many factors such as the software architecture and the quality of day to day operations. It can also be a great learning and growth opportunity – after all, outages and errors can be complex events to understand and remediate. If our product is down, we acutely feel our customer’s pain.

Engineering 209

Engineering Software Review Systems Review Technical Review 209

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics. Retroactive analytics Retroactive analytics enables non-technical product teams to track user behavior data without any coding. Let’s get right to it!

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

The Product Coalition

FEBRUARY 15, 2021

Fallacy #1: ‘Agile’ Equals More Bang for the Buck If you ask founders and managers of startups why they want to become an agile organization, they typically name reasons such as: Becoming more efficient in software delivery, Delivering faster, Improving the predictability of software deliveries. no specific knowledge required.

Agile 195

Agile Startups Technical Review Software Review 195

Intercom, Inc.

OCTOBER 27, 2022

Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. today there are plenty of VC firms, startup incubators, and events for entrepreneurs. Alex: A lot.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. Data capture and event tracking. The Starter plan gives access to unlimited tracked events and 10 feature tags. Advanced Event-Based Content Triggering.

Data Visualization 104

Data Visualization Analytic Tools Technical Review Feedback Software 104

Product Talk

AUGUST 4, 2021

During our coaching session, we reviewed their work and iterated on it as needed. Working with Reviewers: The First Full Manuscript Judgments. One of the last stages of writing a book is inviting reviewers to comment on the full manuscript. The rest of my reviewers also provided great feedback. Tweet This. I was giddy.

Product Research 299

Product Research Books User Testing Feedback Software 299

Mind the Product

MARCH 17, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. and at conferences across the US and Europe.

Product Research 47

Product Research Research Software Customer Experience Feedback Software 47

Userpilot

JULY 30, 2023

Both Userpilot and Heap allow you to track custom events. Heap tracks all the user data automatically so you don’t have to tag individual features or events. Thanks to that, you can analyze event data retrospectively even if you didn’t think you would need to do it initially. Basically, they are color-coded page overlays.

Data Visualization 98

Data Visualization Analytic Tools Software Review Technical Review 98

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Jonathan Berg Director of Product Management, Schoology.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

MARCH 21, 2023

Its key features include powerful segmentation , advanced analytics , real-time insights, features & events , heatmap analysis , etc. You can also tailor your walkthroughs and tours to your brand and product offerings without any prior coding knowledge. UserGuiding has a very good rating on popular user review sites like G2.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Mind the Product

APRIL 21, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. and at conferences across the US and Europe.

Product Research 225

Product Research Customer Experience Feedback Software Research Software 225

Product Management Unpacked

NOVEMBER 2, 2021

This first-ever racing challenge, launched in late 2019, pitted student teams from universities around the world against each other in a multi-stage competition to program Dallara AV-21 racecars to race autonomously at a final fall 2021 event at the Indianapolis Motor Speedway. The team accepted him as part of the team in June 2021.

Research Software 223

Research Software Systems Review Technical Review Development 223

Mind the Product

MAY 13, 2020

We’re not designers (except when we are) or engineers (unless we can code) or anything actually, y’know, useful. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Agile 195

Agile Product Research Feedback Software Software Review 195

Mind the Product

APRIL 7, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. and at conferences across the US and Europe.

Feedback Software 223

Feedback Software Leadership Product Research Technical Review 223

The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. With that in mind, software quality comes to the fore. Unfortunately, within the eCommerce field, high-priced data breaches occur frequently due to the influx of pandemic-related web traffic.

Reporting Tools 132

Reporting Tools Technical Review User Testing Software Review 132

Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. But what is the best tech stack for product management? Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Software Review 105

Userpilot

MAY 7, 2024

These include but aren’t limited to: No code builder. No code builders give small teams the capacity to create engagement campaigns without needing coding knowledge. Setting up custom events in Userpilot. Personalization capabilities. Other formats included are slideouts, checklists , banners , and hotspots.

Analytic Tools 104

Analytic Tools Feedback Software Reporting Tools Software Review 104

Userpilot

AUGUST 21, 2024

If you want to get the data you need without having to collect it first, Heap tracking features can capture in-app events automatically and make retroactive analysis a breeze. Let’s explore: The types of events Heap can track and how to set them up. Change events : Changes in the values of inputs, text, and element selection.

Analytic Tools 100

Analytic Tools Data Visualization Feedback Software Events 100

Userpilot

MARCH 30, 2025

Create in-app announcements code-free with Userpilot. Track Vital Mobile App Metrics Code-Free with Userpilot Get a Demo 14 Day Trial No Credit Card Required 3. Heres why: Users might be struggling to understand your features or facing technical issues that make them stay long on certain pages. vs $1.54). NPS score calculation.

Analytic Tools 93

Analytic Tools Research Software Onboarding KPIs Data Visualization 93

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. This occurs not only because of new trends in user interface design but also for practical reasons as the technology itself evolves. Below are a few notable trends in mobile design before we move on.

Analytic Tools 147

Analytic Tools Research Software Data Visualization Technical Review 147

Alchemer Mobile

NOVEMBER 22, 2024

Our platform empowers you to deepen relationships and connect with customers wherever they are in their journey. Pain Point #2: Steep learning curve Many platforms promise powerful features but are so complex that they require extensive training and technical expertise.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Mind the Product

MARCH 3, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. and at conferences across the US and Europe. Suggest a guest to us here.

Product Research 206

Product Research Feedback Software Technical Review Entertainment 206

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. TL;DR Customer tracking software helps you monitor and analyze your users’ behavior across different channels.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

Userpilot

MAY 30, 2025

Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views. Appcues: Best mobile-first onboarding software with strong UI patterns. Starts at $299/month for 2,000 MAUs. on mobile).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Mind the Product

APRIL 14, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. and at conferences across the US and Europe.

Feedback Software 39

Feedback Software Product Research Technical Review Entertainment 39

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. What is live streaming?

Feedback Software 178

Feedback Software User Testing Technical Review Data Visualization 178