Userpilot

APRIL 16, 2025

This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions. Instead of feeling understood, they feel like just another name in the system. Sound familiar? Personalization also breaks down.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Let’s use “sending out a meeting summary” as an example action item from a meeting. “Fairness” isn’t coming. With everyone watching.

Product Research 112

Product Research Reporting Tools Product Management Product Manager 112

UX Planet

JULY 17, 2025

For example, a button might show a bold outline, a link might get an underline, or a form field might glow with a clear highlight when it’s active. For example, use “Download PDF” instead of only a down arrow. For example, include an icon and helpful copy such as “Password must be at least 8 characters.” Source: Access Guide 4.

Systems Review 83

Systems Review Technical Review User Testing Naming 83

Lenny Rachitsky

FEBRUARY 25, 2025

Basic definitions Strategy has benefited from several excellent foundational frameworks over the years, from Michael Porter’s work to Good Strategy Bad Strategy , Playing to Win , and The Art of War , to name a few. Next, cluster related problems into broader themes, and give each theme a relatively short and pithy name.

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

Product Talk

MAY 14, 2025

First, she started interviewing different teams within her company to understand the workflow, shadowed the teams to see what their day-to-day looked like, gathered examples of vendor orders, and went through the process for the top five countries her company served. Chi started sitting in on quarterly business reviews with top vendors.

Product Research 134

Product Research User Testing Technical Review Systems Review 134

Product Talk

APRIL 9, 2025

Field names werent descriptive and no further context was provided. Sometimes its due to documentation simply not being a priority. But more often than not, its due to the curse of knowledge. Watch as the customer reviews the documentation. Lets continue with our calendar example. Why does this happen?

Product Research 138

Product Research Software Review User Testing Technical Review 138

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Examples could be streamlining communication or effectively tracking customer engagement to support your customer success efforts. This frees up time for customer success managers to focus on more strategic tasks.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights.

Data Visualization 52

Data Visualization Customer Feedback Technical Review Research Software 52

Lenny Rachitsky

MAY 6, 2025

Let’s break down exactly how to execute each step with real examples from leaders I’ve worked with who have used this approach to dramatically increase their compensation. And how can I best show up for [name other team member(s)]? Information-source diversity: Review your research sources.

Development Team Review 57

Development Team Review User Testing Technical Review Systems Review 57

Userpilot

OCTOBER 19, 2024

Integration : The product works well with other tools and systems. According to one report, 95% of customers will read online reviews before buying a product. Similarly, 58% of customers say they’re willing to pay more for products with good reviews. Userpilot review on G2. As a result, sharing is easier than ever before.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

UX Planet

JANUARY 12, 2025

Additionally, provide a save or cancel option for each change to ensure users can review edits before committing them, increasing confidence in data accuracy. Improved Confidence: Save and cancel options for each edit give users control over their changes, allowing them to review and confirm updates before finalizing them.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

UX Planet

JULY 17, 2025

Review behavioral insights: * Heatmaps * Bounce points * Confusion clicks or rage taps * Success/failure paths 6. For example, generating folders like simulator/ and models/ with formal class structures was great for clarity, but made simple changes feel unnecessarily complex when you just wanted to test a quick idea.

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

UX Planet

JANUARY 22, 2025

Reference values CRR varies widely across industries due to differences in customer expectations about business. Example Suppose, you have 1000 customers at the beginning of the period, gains 200 new customers during the period, and ends with 1100 customers. New customers acquired: Number of customers gained during theperiod.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

Userpilot

MARCH 17, 2025

There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. Appcues A familiar name in the space, Appcues helps non-technical teams create in-app tours, announcements, and surveys without coding. Looking for the best tools for interactive user guides for your company?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. For example, Slacks mobile app allows you to balance your work with the desktop version. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. Create BoFu content early (e.g.,

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Centercode

JULY 25, 2025

Research Type Best For Examples Qualitative Understanding motivations and behaviors Interviews, usability tests, field studies Quantitative Measuring trends and validating assumptions Surveys, analytics, usage data Steps to Create Effective Personas To turn your research into impactful personas, follow this process: 1.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. It could include conducting user interviews and surveys, analyzing product usage data, and tracking customer feedback , to name a few. For example, are you trying to validate a new product idea ?

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Centercode

JUNE 24, 2025

At a minimum, your support plan should include: A named support contact or team Response windows for different types of issues Escalation rules Tools and channels that keep support in the loop A good plan builds confidence on both sides. This plan doesn’t need to mimic your full customer support model.

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

Userpilot

MAY 17, 2025

Platform fragmentation makes everything worse Youre not just dealing with different UI components: Youre dealing with separate SDKs, OS-level restrictions (hello, App Tracking Transparency), different lifecycle models, and even different naming conventions. Each event should have: A clear event name. A short description.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

UX Planet

JUNE 30, 2025

For example, Bank of America (US) announced its clients reached 26 billion digital interactions in 2024 (a 12% year-over-year increase), including 676 million interactions with its AI virtual assistant “Erica.” For example, Europe’s stricter regulatory environment (e.g., In the UK, NatWest’s AI assistant, “Cora,” handled 11.2

Data Visualization 67

Data Visualization Banking Reporting Tools Analytic Tools 67

UX Planet

JUNE 13, 2025

The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. No one to talk design with Not having like-minded people around you is one of the main downsides of being a lone design generalist — and it’s right there in the name.

User Testing 62

User Testing Data Visualization Customer Experience Research Software 62

TechEmpower - Product Management

JULY 24, 2023

Can you provide specific examples of different types of customers, what they need, and what the system will do for them? What’s the state of those systems? Do you have a name, a logo, and have you thought about brand positioning? What are some examples of similar brands? Who are the customers? Free trials?

Reporting Tools 208

Reporting Tools Analytic Tools Development Fractional CTO 208

Userpilot

JULY 10, 2025

One smart way to learn is by analyzing upsell email examples from successful brands. Before we dive into specific examples, let’s take a moment to break down the anatomy of a strong upsell email. I also like adding personal touches, like the recipient’s name or mentioning a recent purchase. Upsell email example: Buffer.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics User Testing 52

Crafty CTO

JUNE 18, 2025

The Sentry MCP is a really a great example of “yet another bit of context” for the IDE, and their thoughtful approach instructive. Or even spend some tokens yourself, by exposing agents (Sentry’s “Seer” for example) instead of dumb tools.

Engineering 52

Engineering Software Review Artificial Inteligence Product Research 52

PMLesson's Ace the PM Interview

MARCH 5, 2025

👋 Data Analyst Resume Reviews : Request a resume review. This is an example of a data analyst IC resume. Data-Driven Work Experience Each bullet starts with an action verb and showcases measurable achievements (e.g., " Developed an automated revenue reporting system, improving response time by 40% ").

Data Visualization 52

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 52

PMLesson's Ace the PM Interview

MAY 20, 2025

👋 Data Engineer Resume Reviews : Request a resume review. ATS-Friendly with Relevant Keywords : Uses industry-specific terminology and action-oriented language, ensuring the resume performs well in automated systems. Customizing your resume for each job application is essential. Put this at the top. What do you do?

Data Visualization 52

Data Visualization Analytic Tools Engineering Reporting Tools 52

eG Innovations

JUNE 6, 2025

The default ECS metrics are system-built. Then, keep reviewing logs and metrics to identify trends and optimize resource allocation, ensuring that applications run smoothly and efficiently. Click on a metric name to view it as a graph. For example, you can set an alarm to alert you when the CPU crosses 80%.

Data Visualization 59

Data Visualization Analytic Tools Development Dashboard 59

Product Management University

APRIL 25, 2023

For example, if you’re looking for a product marketing role, your H1 headline might be something like “ Making Technical Products Easier to Market, Sell & Buy.” Again, if eyes are on your resume, the uniqueness of the headline will cause the reviewer to slow down and take it in.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. But how will it be affected?

Analytic Tools 98

Analytic Tools Systems Review Data Visualization Software Review 98

Intercom, Inc.

JANUARY 21, 2020

Text introduces us to each app, starting with its name, and text guides us to how apps work and what value they provide, from instructions and inputs to settings and disclaimers. This isn’t just due to the retail focus on the app, but specifically to Ticketmaster’s use of poster-like images featuring large text to sell tickets for events.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Johanna Rothman

MARCH 5, 2020

Brief description of the problem at a recent client: Person A checked in code that broke an “unrelated” part of the system. Yes, I changed the names of the functionality because the names don't matter.). We can use TDD, BDD, ATDD and get feedback before we write code. Those are examples.

Product Research 108

Product Research Feedback Loop User Testing Software Review 108

Userpilot

JANUARY 16, 2024

A review funnel is essential for every business, including your SaaS company. Customers trust real customer reviews just as much as recommendations from friends and family. Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. What is a review funnel?

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Systems Review 105

Intercom, Inc.

MAY 19, 2021

How our core technologies were being used was also diverging, leading to needlessly increased complexity in our systems. For example: AMI rollouts, node replacement, and security patching. Our databases were in significantly better shape due to our Rails ownership and expertise. Areas of ownership for Team Core Technologies.

Technical Review 216

Technical Review Technology Systems Review Engineering 216

Product Talk

MAY 15, 2024

This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. Ellen also mentions that when you link from Typeform to Calendly, it’s possible to set it up so Calendly can prefill the user’s name, email address, and user ID. Yes we really want you!

Product Research 336

Product Research Feedback Software Analytic Tools User Testing 336

Userpilot

JULY 10, 2024

In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility. System design matching real-world experience. You can build banners, alerts, and in-app messages with Userpilot to offer system status visibility.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

Alchemer Mobile

FEBRUARY 2, 2021

www.your-app-name.com) and set up a landing page, complete with your app’s name and description and a form for visitors to sign up for email alerts on your app’s progress. If your targeting criteria is age-specific, for example, market on those networks most popular with your ideal age bracket. Register your domain (e.g.,

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98