Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s dive straight into it!

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

Atomic Spin PM

AUGUST 1, 2019

These days, most companies are expected to have some sort of digital or connected solution. Even industries that have been paper-based or seem removed from connected solutions are feeling pressure. Their executives may think they need a solution, but what should it be? And how do you determine if software is the right solution?

Research Software 52

Research Software User Testing Customer Experience Weak Development Team 52

Atomic Spin PM

AUGUST 1, 2019

These days, most companies are expected to have some sort of digital or connected solution. Even industries that have been paper-based or seem removed from connected solutions are feeling pressure. Their executives may think they need a solution, but what should it be? And how do you determine if software is the right solution?

Research Software 52

Research Software User Testing Customer Experience Weak Development Team 52

UX Planet

DECEMBER 15, 2023

That is why storytelling is a powerful tool that designers must leverage to transform routine digital interactions into extraordinary, unforgettable experiences. Take Duolingo, the renowned language education app, as an example. Here we will highlight the characteristics of efficient storytelling in UX design.

UX 90

UX Research Software Customer Experience Product Research 90

UX Studio: Product Management

AUGUST 1, 2021

UX research is a key ingredient and UX metrics are the solution. The ideas were tested and researched in a pleasant way. So, in order to define the right metrics for your app, let’s go through the following steps of measuring user experience: What are metrics? But some useful frameworks can help measure user experience.

Data Visualization 132

Data Visualization Customer Feedback Customer Experience User Experience 132

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. But there was still more they could be doing.

Product Research 200

Product Research User Testing Customer Experience Research Software 200

The Product Coalition

APRIL 22, 2021

On top of that, there are now huge volumes of research from academic circles, as well as popular journals like Harvard Business Review , INC.com , and Forbes ?—?all Design a new type of exercise equipment for people under the ages of 15. Within these 15 minutes, we coach people to follow the Circles framework ?—?as

Analytic Tools 128

Analytic Tools Research Software Feedback Software Product Management 128

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Key learnings.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Coalition

AUGUST 4, 2021

Product Discovery is an exercise in working out whether there are customers that want the product (or feature) you’re working on and that you can deliver a solution to them. This is sometimes thought of as product/market fit: Key Inputs Before you start Product Discovery, you are going to want (or need) some information.

Product Research 162

Product Research User Testing Research Software Customer Experience 162

The Product Coalition

NOVEMBER 30, 2022

Let’s explore and discover how we can take the Jobs To Be Done framework to the next level and beyond. But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. In the world of startups, there’s a truism that 9 out of 10 companies fail. Why does this happen?

User Testing 134

User Testing Product Research Research Software Customer Experience 134

The Basics of Product Management

JUNE 30, 2020

This can be combined with other useful frameworks, such as Google’s OKR Framework. Let us say the entire team, including sales and marketing, are given a task to go from point A to point B. However, not all people know the most efficient path, especially the sales and marketing teams. Market Research.

Product Research 52

Product Research Feedback Loop User Testing Feedback Software 52

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Analytics, biz ops, marketing, sales, support, recruiting, finance, HR. All these other people.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Lenny Rachitsky

FEBRUARY 20, 2024

It’s easy to think AI tools are a fad, too complicated, or unlikely to have real impact on your job. In the public markets, there’s a growing separation between companies betting heavily on AI and those that aren’t. ” — Quintin Au , growth marketing manager at Spotify 7. But you’re wrong.

Data Visualization 134

Data Visualization ChatGPT Reporting Tools User Testing 134

Bain Public

AUGUST 22, 2022

Client Contribution & Handling Manage the development of high-quality client deliverables, playing a key role in deploying SOAP TM framework to deliver client product roadmaps. We help middle market companies and scrappy startups create new value with design- and technology-based products and strategies. Company Description.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Modus Create

APRIL 30, 2020

Software development projects require a maker mindset and comprehensive planning to be successful. Successful projects start with everyone understanding the goals, processes, general requirements, and technologies. Many executives have experience and opinions about avoiding failing software projects. Product Vision and Goals.

Research Software 81

Research Software Product Research User Testing Workshop 81

The Product Coalition

MAY 19, 2022

Then look across your product portfolio to see what you can bring to market to meet those needs while fitting into the buyer/user journeys. Your products now drive your market strategy and growth plan. A framework to ensure your strategic plan and long-term growth plan are product-driven.

User Testing 117

User Testing Product Research Leadership Customer Experience 117

Department of Product

OCTOBER 23, 2022

Since product development is often a blank canvas (particularly in startups) the sheer number of possible scenarios and opportunities you might want to explore can be overwhelming: Should we build a mobile app or not? New technology can directly – or indirectly – influence product principles.

Research Software 52

Research Software Product Research Product Management Product Manager 52

Bain Public

JANUARY 24, 2022

Client Contribution & Handling Manage the development of high-quality client deliverables, playing a key role in deploying SOAP TM framework to deliver client product roadmaps. We help middle market companies and scrappy startups create new value with design- and technology-based products and strategies. Company Description.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Client Contribution & Handling Manage the development of high-quality client deliverables, playing a key role in deploying SOAPTM framework to deliver client product roadmaps. We help middle market companies and scrappy startups create new value with design- and technology-based products and strategies. Company Description.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Client Contribution & Handling Manage the development of high-quality client deliverables, playing a key role in deploying SOAPTM framework to deliver client product roadmaps. We help middle market companies and scrappy startups create new value with design- and technology-based products and strategies. Company Description.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

ProductPlan

MARCH 1, 2023

Product Planning is researching, making decisions, and taking action to develop a successful product. Product management teams will have their cadence and frameworks for planning, but typically it consists of some version of annual combined with quarterly planning. What is Product Planning?

Research Software 52

Research Software Feedback Software Weak Development Team User Testing 52

The Product Coalition

SEPTEMBER 4, 2020

Example: App prototype, Video to test new offering, etc. You should also prepare an insight report on current solutions and competing products. Ideal team size is 6–8 people, which includes participants from Business, Sales & Marketing, Technology, Product and Design teams and any key leadership related to the product.

Research Software 88

Research Software Feedback Software Technical Review User Testing 88

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., A PM may receive help from specialists in the organization such as Researchers, Project Managers, Product Marketing etc. As you climb the ladder, primarily the focus changes from solution and execution to strategy.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Userpilot

APRIL 10, 2021

Customer segmentation is a classic marketing concept for good reason. The larger your SaaS empire becomes, the more likely this is to be the case. Why is Customer Segmentation important for SaaS? To segment users, first choose whether you want to segment by demographics, in-app behavior, user attributes, NPS, or account.

Analytic Tools 98

Analytic Tools Customer Experience Research Software User Testing 98

Andrew Chen

JANUARY 3, 2024

I headed up Uber’s driver and rider referral programs at various points of my time there — I provide a framework to think about referrals as an ask/target/incentive/payback, and break down the components of each one. The Next Next Job, a framework for making big career decisions. Creator Economy 2.0:

Books 86

Books ChatGPT Reporting Tools Research Software 86

The Product Coalition

FEBRUARY 12, 2024

I worked in healthcare technology at the time. Does it reflect market needs? Does it align with how your product will win in the market? Prioritization is the most important exercise a product team can take when it comes to a roadmap. Pull your data, research, and slides into a story.

Technical Review 114

Technical Review User Testing Product Research Customer Feedback 114

ProductPlan

MARCH 23, 2022

It uses all the product management muscles: internal collaboration and building alignment, market analysis, customer research, technical feasibility, marrying tactics with business goals and strategy, etc. Finding a framework. Product teams have dozens and dozens of choices when selecting a prioritization framework.

Data Visualization 52

Data Visualization Reporting Tools Framework Customer Experience 52

Gainsight

SEPTEMBER 20, 2019

The list is compiled from customer feedback received from sales, success, and support teams, as well as opportunities and improvements identified from our internal research and analyses. How will we take the output to market? sales, marketing, and hugging teams ). Then we present it to our hugging and marketing teams.

Framework 58

Framework Roadmap Customer Experience User Testing 58

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation. What is the purpose of storing the data?

Research Software 60

Research Software User Testing Product Research Customer Experience 60

The Product Coalition

JANUARY 24, 2018

That is what I´m calling “magical framework”. Expectations of the market are getting higher and your product needs to meet them. So, in this post I want to do the opposite: I won´t give you one more “magical framework”. In the image below you can see a simple exercise that will help you building this!

Framework 60

Framework User Testing Customer Feedback Customer Experience 60

Mind the Product

MAY 21, 2019

The command-and-control system most companies still cling to is, in fact, disempowering. Here are a few recommendations, based on my professional experience as well as my research for a forthcoming book, The Product Mindset: Succeed in the Digital Economy by Changing the Way Your Organization Thinks. Point Towards the Mountain.

Research Software 180

Research Software CTO Coach User Testing Product Research 180

The Product Coalition

JULY 7, 2020

For me, Story mapping had become by far the most impactful exercise to align the entire team and have a point of reference that can inform not just engineering and product management, but also marketing, operations, user research, design, and business stakeholders. Story mapping is one of those. So what is story mapping?

Data Visualization 78

Data Visualization Analytic Tools Research Software Feedback Software 78

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. Up until this point in the blog series, the focus has been all about establishing the framework. When creating customer profiles?—?guess guess what?

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

bpma ProductHub

MARCH 13, 2017

As a flexible design framework, the design sprint can yield creative solutions that stakeholders & customers want. If research needs to be conducted prior to the start of the design sprint, be sure to take that into consideration and share the results with your design sprint teammates before starting the sprint. (2)

User Testing 170

User Testing Research Software Feedback Software Workshop 170

The Product Coalition

SEPTEMBER 2, 2022

We knew our market inside and out. Should we only offer the product to members or the market at large? One allowed for a personalized experience, while the other offered a larger market potential. The series of choices following a framework = the product strategy. Is the market big enough to be interesting?

Product Strategy 124

Product Strategy Strategy User Testing Weak Development Team 124

UX Studio

AUGUST 1, 2017

UX metrics are the solution. The ideas were tested and researched in a pleasant way. So, in order to define the right metrics for your app, let’s go through the following steps: What are metrics? They represent a product’s user experience, which is hard to quantify, but some useful frameworks can help.

Customer Experience 81

Customer Experience User Experience User Testing Analytic Tools 81

BrainMates

JULY 31, 2023

CEOs want it, strategists write about it, marketers talk about it, and product managers strive to deliver it. Organisations that do consider innovation tend to focus on new technological gambles that are dubbed to be ‘innovative’ but fail to deliver a commercial return. These new solutions can change the way we live our lives.

Product Management 52

Product Management Product Manager User Testing Weak Development Team 52