Roman Pichler

DECEMBER 4, 2018

In the worst case, you have to go through a rewriting exercise where some parts or even the entire product are being redeveloped. To understand if and to what extent your product is affected by technical debt, talk to the development team, for example, in the next sprint retrospective.

Feedback Software 276

Feedback Software User Testing Customer Experience Weak Development Team 276

Product Talk

SEPTEMBER 4, 2024

. – Tweet This The product team at Botify knows this all too well. While Chief Product Officer Christophe Frenet initially guided this transition, many members of the team stepped in to facilitate this process. However, Claire adds it wasn’t all bad. Along the way, they’ve given a lot of thought to this process.

Product Research 261

Product Research Onboarding KPIs CTO Coach Research Software 261

Mind the Product

FEBRUARY 20, 2020

To help hiring managers and recruiters, like myself, decide whether or not to interview you, it can be a great exercise to treat your resume like a professional product. Ultimately, your resume should itself signal that you have the skills required to be a successful product manager on any team. If you’re. Storytelling.

Data Visualization 214

Data Visualization Weak Development Team User Testing Product Research 214

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 166

Roadmap Feedback Software User Testing Reporting Tools 166

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 166

Roadmap Feedback Software User Testing Reporting Tools 166

Mind the Product

SEPTEMBER 1, 2017

Janna had a sales job in college and recounts how intense the training was – with role-playing exercises, secret shoppers, and scripts – and how focused it was on dealing with people. Roadmaps are stories. “I’ve spotted a trend: a bad roadmap is a symptom of underlying issues in the company.

Product Management 156

Product Management Product Manager Data Visualization Weak Development Team 156

Roman Pichler

JUNE 6, 2023

Sue, the Scrum Master , wanted to help the development team get better at sprint planning. But the team still over-commits and under-delivers. It can be tempting to ignore people issues and focus on product-related tasks like reviewing the product strategy , updating the product roadmap , and refining the product backlog.

Construction 187

Construction Customer Feedback Framework User Testing 187

Userzoom

DECEMBER 4, 2019

According to our recent State of UX in the Enterprise survey , ‘including research within the product development process’ is now the #1 challenge faced by UX teams in 2019. For me it is crucial to be part of the roadmap creation when developing the UX strategy. Also, I think the roadmap should be defined by research too.

User Testing 116

User Testing Product Research Research Software Customer Feedback 116

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. Initially we worked with a team from ThoughtWorks for 12 weeks. Initially we worked with a team from ThoughtWorks for 12 weeks.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Mind the Product

JUNE 19, 2018

This meeting is an exercise in strategy, an opportunity to take stock of where your product is, where it fits within the wider market, and where it should go. Typically this would be a cross functional team of C- level and director-level people. How can you patch out weaknesses to take advantage of opportunities? Profitability.

Data Visualization 132

Data Visualization Research Software Feedback Software Weak Development Team 132

Intercom, Inc.

JANUARY 31, 2019

The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. They include: Close.io

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Mironov Consulting

DECEMBER 31, 2017

I get pulled into lots of discussions among product managers about the best ways to represent (and then present and present and present) roadmaps or backlogs, especially to internal sales/marketing/support audiences. Each functional group has its own product priorities, so each wants a different roadmap. Just sign here.”)

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Mind the Product

MARCH 26, 2020

You go beyond developing a solution and like to be involved in the definition of the solution itself, giving your perspective and suggesting appropriate changes. It’s not just about developing a feature, you also make sure that is robust enough, so it doesn’t cause a bad impression. You care about quality.

Engineering 194

Engineering Product Management Product Manager Research Software 194

DevelopmentCorporate

JUNE 2, 2025

Younger or smaller companies particularly those without formal research teams often fall in the lowest budget category, investing only enough to conduct limited testing or outsource one-off studies. On the other hand, companies with dedicated research teams or integrated research operations are more likely to invest six figures or more.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

The Product Coalition

FEBRUARY 12, 2024

As a result, the team struggled with how to prepare. I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. Yeah, I was seemingly in a bad mood. The team was shutting down. I apologized to the team and said we would pick it up next week.

Technical Review 147

Technical Review User Testing Product Research Customer Feedback 147

Tyner Blain

MARCH 20, 2025

Just as you change collaboration patterns through changing how you develop roadmaps, you change the conversation with leaders through how you orient towards supporting them. First, the scope of work has already been defined and the team is being asked to deliver it. This is an order-giver / order-taker pattern.

Research Software 59

Research Software Weak Development Team Systems Review Product Research 59

The Product Coalition

APRIL 2, 2022

There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. We need to shift between priorities, sometimes “interfering” with our roadmaps and plans, but the ability to adapt to this constant stream of changes is essential.

Product Management 174

Product Management Product Manager Customer Experience Management 174

ProductPlan

SEPTEMBER 10, 2021

Are your roadmapping habits holding you back? Clear’s advice proves useful for product managers to implement his philosophy into their own atomic roadmapping habits. And for product managers, it’s important to develop your own atomic roadmapping habits. . In many cases, this could very well be true.

Weak Development Team 52

Weak Development Team Roadmap Development Framework 52

Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We didn’t know know if our sales predictions were good or bad. Problems with Customer Development. Early numbers indicated that our growth predictions were very wrong.

User Testing 161

User Testing Customer Feedback Customer Experience Data Visualization 161

Intercom, Inc.

APRIL 8, 2021

As face-to-face consultations were no longer an option for many healthcare providers, Joel and his team dropped everything and asked themselves: what could they build to help their customers (and their customers’ patients) adapt to the new normal? It was exciting, and the worst-case scenario wasn’t so bad. Joel: Sure.

Healthcare 212

Healthcare Data Visualization Customer Experience Weak Development Team 212

People-First Product Leadership

APRIL 30, 2025

Try this exercise: Take your current roadmap and ask "Why?" This proactive approach can spark valuable conversations and align your team's efforts. Which is truly too bad as research shows organizations encouraging authentic self-expression see 28% lower turnover rates and 16% higher engagement.

User Testing 52

User Testing Customer Experience Research Software Analytic Tools 52

Intercom, Inc.

MAY 14, 2019

“Successfully managing complex sales requires a different level of visibility into your deals” To get visibility into large deals, I developed a visual framework – which I call the Agile Arrow – that applies popular project management principles to the work that we do as salespeople. Complex deals, complex problems.

Data Visualization 148

Data Visualization Agile Framework Weak Development Team 148

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. billion in 2015. How will you stand out from the pack?

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

ProductPlan

JUNE 1, 2023

Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. Where are product teams getting their feature ideas? Why do product teams become feature factories? But are you solving for actual customer problems?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

ProductPlan

MARCH 18, 2022

For this reason, product teams need to develop a process for idea management. Your sales team probably doesn’t sketch up database schemas in their spare time and your programmers hopefully aren’t spending too many hours dreaming up catchy marketing slogans, but there’s no shortage of sources for ideas. There are no guarantees.

Idea Management 105

Idea Management Feedback Software Systems Review User Testing 105

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Weak Development Team Technical Review 105

ProductPlan

APRIL 29, 2020

Our job entails creating product roadmaps based on what’s doable and gives the product the most bang for its buck. But how can we be sure we’re making the right calls and roadmapping what matters most? Particularly in the software business, if you ask a team to build it, they likely can pull it off. That’s what they pay us for.

Roadmap 53

Roadmap Weak Development Team User Testing Customer Experience 53

Ask Benny

JANUARY 25, 2020

If you are writing too many details and closing all loopholes, you get less motivated developers who do not exercise their creativity and you lose their perspectives. When working with a good team you actually want to Make yourself “Redundant”. Are we trusting our developers? Escalation of commitments. It is a marathon.

Weak Development Team 109

Weak Development Team Vision Customer Experience Agile 109

Ask Benny

DECEMBER 31, 2019

If you are writing too many details and closing all loopholes, you get less motivated developers who do not exercise their creativity and you lose their perspectives. When working with a good team you actually want to Make yourself “Redundant”. Are we trusting our developers? Escalation of commitments. It is a marathon.

Weak Development Team 109

Weak Development Team Vision Customer Experience Agile 109

Userpilot

MAY 30, 2024

PMs prioritize product development and functionality, while PMMs focus on market adoption and product desirability. Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

ProductPlan

MARCH 19, 2019

It means more firepower is required, as the current team (or lack thereof) is no longer able to adequately handle product management as is. This moment also represents an opportunity to determine what an ideal product team would look like. A key question here is: what is the ideal product team size?

Weak Development Team 76

Weak Development Team User Testing Customer Experience Reporting Tools 76

UX Planet

FEBRUARY 21, 2024

As a Product Designer working in a high-performing software team, I am tasked and responsible for championing user value, ensuring that the end user's needs are met when using the product. It was a valuable growth for me to be deeply involved in assessing business values and technical feasibility with my team.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Agile Velocity

FEBRUARY 8, 2021

Value stream mapping is a common practice in the Agile space because it allows leaders and stakeholders to see where the flow of value delivery is slowing down and exposes opportunities to create better alignment across teams. It is important to have operations, product, developers and business leaders present as well.

Agile 105

Agile Reporting Tools Data Visualization Weak Development Team 105

Tyner Blain

JUNE 12, 2014

Changing from a waterfall process to an agile process changes how your team works, and helps eliminate inefficiencies. Either implicitly, or explicitly, a product roadmap is a plan built on a series of hypotheses. The weakness of an urgency-driven triage-based approach is that it only looks at one side of the coin.

Agile 67

Agile Weak Development Team Presentation Strategy 67

Product Bookshelf

APRIL 15, 2024

Martin Good Strategy, Bad Strategy by Richard Rumels Product strategy is a set of choices informed by product vision and company objectives. Strategy development requires imagination and creativity ; a good strategy is not the result of detailed analysis. ” is rivaled only by “What is a roadmap?”

Product Strategy 62

Product Strategy Weak Development Team Strategy Data Visualization 62