Userpilot

APRIL 17, 2024

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

Product Talk

JULY 20, 2022

By talking to our customers regularly, we can collect insights into their unique problems, needs, and desires (or what I often refer to as “ opportunities ”). We then use these insights to guide the products we build. However, many people worry that it’s more complicated than that. Tweet This. Tweet This.

User Testing 230

User Testing Customer Feedback Customer Experience B2C 230

Product Talk

MARCH 6, 2024

Leann found herself in exactly the situation we described above—her small product team was getting overwhelmed by insights from customers and internal stakeholders. They started using Pendo to manage these insights and make sure they were giving everyone a voice without disrupting the product team’s workflow. Teresa: Oh, interesting.

Feedback Software 208

Feedback Software User Testing Customer Feedback Customer Experience 208

Product Talk

JANUARY 17, 2024

When Kranthi got the idea for ThoughtFlow, instead of starting to build it, he posted on LinkedIn and spent around six months talking to people who showed interest, trying to understand their workflows and challenges. They were working on multiple features simultaneously, which all addressed different product and customer outcomes.

Customer Experience 220

Customer Experience User Friction User Testing Customer Feedback 220

Mind the Product

MAY 30, 2023

In this week's podcast, we had a conversation with Assaph Mehr, a product leader and coach, who shared insights into the analogy of transitioning from a feature factory to a garden.

Customer Experience 181

Customer Experience Customer Feedback Product Management Product Manager 181

The Product Coalition

JANUARY 6, 2024

If you imagine diving into endless lists of feature comparisons, think again. When I work with the product leaders of the companies I mentor on their competitive analysis, they usually come up with a comparison table for each competitor, that includes mostly features. She could have done that. She could have done that.

User Testing 114

User Testing Customer Experience Customer Feedback Presentation 114

The Product Coalition

FEBRUARY 25, 2024

Have you ever zoned out mid-conversation, fingers itching for your phone, brain choreographing your next groundbreaking product feature? Here’s why it’s so powerful and how it can revolutionize your role as a Product Manager: Discover What Users Really Want: Often, the most valuable insights come from reading between the lines.

Product Management 125

Product Management Product Manager Customer Feedback Product Research 125

Userpilot

FEBRUARY 27, 2024

In-app events give you valuable insights into user behavior. They may include activities such as signing up, logging in, making an in-app purchase, or engaging with a feature. Tagging and monitoring core product features to identify popular functionalities and user challenges is key to enhancing engagement.

Analytic Tools 102

Analytic Tools Data Visualization Events Onboarding KPIs 102

Userpilot

DECEMBER 13, 2023

The jobs-to-be-done (JTBD) framework is a customer-centric tool for product development and innovation, focusing on understanding the specific tasks or “jobs” customers hire products to do, providing insights into customer motivations, guiding innovation, aligning product features with real needs, and aiding in market segmentation.

Product Research 105

Product Research Data Visualization User Testing Customer Feedback 105

Userpilot

MARCH 10, 2024

TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app. Feature and event reports help you dive deep into the performance of individual features and custom events. Use the collective insights to improve the user experience.

Data Visualization 98

Data Visualization User Testing Customer Feedback Customer Experience 98

The Product Coalition

JANUARY 26, 2024

In the perfect world, there is time not just to talk to people but to observe them, immerse in their lives, and co-design solutions with them. However, when you only have days or weeks to gather actionable insights, you cannot boil the ocean with in-depth or extensive research methods. This is where gathering strategic insights helps.

User Testing 105

User Testing Product Research Research Software Data Visualization 105

Userpilot

MARCH 25, 2024

Tracking customer sentiments provides insights that help you make product improvements, enhance the customer experience , and boost customer satisfaction. Act on insights to drive positive sentiment. Hootsuite Insights – best social media sentiment analysis tool. Analyze the data to determine negative sentiment drivers.

Data Visualization 99

Data Visualization Feedback Software Analytic Tools Reporting Tools 99

Product Innovation Educators

MARCH 18, 2024

Product management insights from medical innovations Today we are talking about product management and innovation of medical products. You’ll learn where insights for new or improved products come from and the pitfalls to avoid in getting products launched. 7:01] W hat role do patients play in getting insights for new products?

Development 103

Development Customer Feedback Feedback Software Transportation 103

Mixpanel

APRIL 18, 2024

For one, in an ideal scenario, any new feature release requires a healthy amount of testing and, unlike B2C companies which build for general consumers and might have millions of users, most B2Bs are lucky to have a few thousand people regularly using their products. For example: What is the feature? Who is it designed for?

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

The Product Coalition

MARCH 5, 2024

Challenging an emerging myth that Agile is dead, and providing insight on key principles & tactics to finding success with Agile-based product teams. Agile methods are often taught as fixed steps to follow, but in practice, it requires a dynamic approach to ensure people and products effectively move forward.

Agile 109

Agile Data Visualization Research Software Reporting Tools 109

Userpilot

MARCH 19, 2024

Tracking user activity patterns helps you understand users better and uncover insights to increase product engagement. Product/Feature adoption rate. Feature and events reports. Act on the users’ behavior insights to increase satisfaction. This article shows you practical steps to accomplish this task. Click rate.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Customer Feedback 94

The Product Coalition

JANUARY 20, 2024

Who wouldn’t love an opportunity to attend conferences for product managers that offer valuable chances to learn from colleagues, build connections, and importantly, gain new insights during a break from office routines. This impressive two-day event features over 15 sessions with a diverse lineup of speakers.

Product Management 119

Product Management Product Manager Workshop Customer Feedback 119

The Product Coalition

SEPTEMBER 4, 2023

To avoid the pitfall of making a few people happy at the expense of the rest, product managers can proactively broaden their area of visibility during discovery. Product data can tell you what people are doing, but not why they are doing it or how they are feeling about it. Your current customers are already paying.

User Testing 125

User Testing Customer Feedback Vision Customer Experience 125

The Product Coalition

AUGUST 29, 2023

Qualitative Data: Beyond numbers, qualitative data includes invaluable insights gathered from sources like customer feedback, surveys, user interviews, and social media sentiment analysis. Setting Sail with Clear Objectives To derive meaningful insights from data, start by defining crystal-clear objectives for your product.

Data Visualization 119

Data Visualization Customer Feedback Analytic Tools Artificial Inteligence 119

The Product Coalition

OCTOBER 8, 2023

Explore the secrets of creating a successful Crypto Prediction and Opinion Platform, and provide users with insights to help them navigate the cryptocurrency market wisely. Crypto prediction platforms provide valuable insights into the volatile world of cryptocurrency markets, aiding users in making informed decisions.

Data Visualization 130

Data Visualization Reporting Tools Feedback Software Customer Feedback 130

Userpilot

MARCH 29, 2024

Features with usability issues. Here are the common reasons behind top-of-the-funnel leaks: Wrong target audience : Your marketing might be visible to many people, but the visitors won’t convert if they don’t need what your product offers. Reasons for funnel leaks in the middle: Friction in the sign-up process.

Data Visualization 102

Data Visualization User Testing Analytic Tools Feedback Software 102

Userpilot

MARCH 6, 2024

These insights can then be used to predict future trends, plan for seasonal fluctuations, and improve the customer experience. Here are some examples of when analyzing trends could be useful: Feature engagement trend to see if users are actively and regularly using a specific feature.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Research Software 88

Userpilot

JANUARY 9, 2024

Any product manager can deploy a feature into production – but what’s the point of all that hard work without getting into the participant’s mind and understanding whether it’s usable or not? You can use it to get a clear indication of what the results mean and generate actionable insights. Subjectivity.

Data Visualization 102

Data Visualization User Testing Product Research Analytic Tools 102

Userpilot

FEBRUARY 29, 2024

UXCam is a product analytics software optimized for mobile customer insights. Main features Here’s a brief overview of Userpilot’s customer analytics tools: Customer segmentation. Userpilot features retention tables to help monitor retention rates for your users. Prices available upon request.) Path analysis.

Data Visualization 100

Data Visualization Analytic Tools Feedback Software Reporting Tools 100

The Product Coalition

MARCH 7, 2023

If all you do is listen to your users without a plan or a decision making framework, you might walk away with no insights or the wrong insights. This document helped set clear expectations of what a user interview should entail and saved me from having to repeat myself as I onboarded new people into the process.

User Testing 124

User Testing Customer Feedback Customer Experience Data Visualization 124

UX Planet

JANUARY 23, 2024

Let’s start, Google Analytics 4 is a powerful web analytics service that provides valuable insights into user behavior, engagement, website conversion, and much more. In this guide, we will explore the key features of Google Analytics 4, the benefits of using it for UX design, how to set it up, and how to analyze user behavior.

Data Visualization 81

Data Visualization Analytic Tools User Testing UX 81

The Product Coalition

OCTOBER 6, 2023

Following the identification of emotional-impacting features, the process of engineering features occurs. Later, these features are pre-processed and used to train a machine learning algorithm that can precisely predict the emotional states of users. Automotive There are approximately 1.44 billion registered vehicles worldwide.

Research Software 135

Research Software Reporting Tools Data Visualization Automotive 135

The Product Coalition

OCTOBER 20, 2023

AI can provide marketers with greater insight into consumer requirements, behaviors, and journeys. Using AI, you can continuously gain access to new or enhanced insights that can enhance your marketing efforts and how you communicate with people. The more information you have, the better you will be able to customize journeys.

Data Visualization 107

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 107

Userpilot

DECEMBER 8, 2023

a landing page or modal) and seeing how many people will try to use it to gauge interest. Click tracking describes the process of recording and analyzing user clicks on a website, app, or within your product to gain insights into user behavior, identify areas for improvement, and optimize the user experience. A/B testing in Userpilot.

Product Research 103

Product Research User Testing Data Visualization Onboarding KPIs 103

Userpilot

DECEMBER 21, 2023

Hosted by an ensemble of AI-generated voices, the show delves deeply into a new topic each week, offering listeners an insightful and innovative experience. This feature not only caters to AI enthusiasts but also to those intrigued by new perspectives in podcasting and the revival of historical figures’ voices. TL;DR Podcast.ai

Research Software 96

Research Software Artificial Inteligence Technical Review Technology 96

The Product Coalition

SEPTEMBER 22, 2021

You know you have knowledge gaps you have, and you know that talking to customers will yield insights, but your stakeholders can’t see the value. because this is the component of Product Discovery that people push back on the most. I’m going to interview some people” sounds much less productive than “I’m going to write some code”. #2

User Testing 157

User Testing Product Research Customer Feedback Customer Experience 157

Userpilot

APRIL 24, 2024

Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required Challenge: Recruiting usability test participants After leaving Microsoft for Userpilot, Lisa set out to conduct usability test interviews to learn how users utilized our popular customer segmentation feature. The best part?

User Testing 92

User Testing Product Research Research Software Data Visualization 92

The Product Coalition

MAY 6, 2023

Your customers seem to want new features all the time. But you end up with an endless list of features in your backlog. I’ve seen too many times product people (including myself and other experienced people) struggling to keep their objective assessment once a request has been submitted from high above.

User Testing 129

User Testing Customer Feedback Customer Experience Research Software 129

Lenny Rachitsky

APRIL 25, 2024

Carole co-authored the popular book Connect: Building Exceptional Relationships with Family, Friends, and Colleagues , which shares key insights from her decades of teaching these courses. Instead ask what, when, where, and how to gain insight into their perspective.

Customer Feedback 89

Customer Feedback User Testing Customer Experience Leadership 89

Lenny Rachitsky

APRIL 23, 2024

He shares tactical insights about how to grow faster in his newsletter, Growth Unhinged , and on LinkedIn. There’s always something lurking here that people have overlooked. Create thought leadership that changes how people think. If the price is $273.43, it makes people stop and think before buying.

User Testing 89

User Testing Data Visualization Customer Feedback Customer Experience 89

Userpilot

APRIL 25, 2024

It helps businesses gain broad insights when specific information is unknown. If you are seeking insight into how marketing research can influence the trajectory of your SaaS, then you have come to the right place! This analysis offers detailed insights into what customers want, the choices they make, and the challenges they face.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Userpilot

APRIL 3, 2024

Monday Resource Center is notable for its practical features, like service status checks and feature requests , fostering trust, and user engagement through transparency and co-creation. Video tutorials : Short, engaging videos demonstrating performing specific tasks or using certain features. Case studies.

Feedback Software 99

Feedback Software Analytic Tools Research Software Data Visualization 99