Userpilot
OCTOBER 19, 2024
Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys.
Alchemer Mobile
MAY 7, 2025
In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. Heres how to take insights from customer feedback and turn them into results.
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The Product Guy
JULY 19, 2025
They build systems for curiosity, flexible planning, and continuous learning that help their teams thrive even when the path ahead is unclear. Directional insights and fast feedback loops reduce risk without slowing progress. Uncertainty is not the exception anymore. It is the environment. It is a structure.
Userpilot
OCTOBER 31, 2024
Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. In this round-up, I cover 21 of the best product feedback software solutions. Free trial?
Advertiser: Canny
To build better products, you need to listen and act on user feedback. Having an effective feedback management system can help! Discover ways of consistently gathering user feedback, prioritizing ideas, planning your roadmap, and closing the feedback loop. This guide sheds the light on all that and more.
Alchemer Mobile
MARCH 11, 2025
Customers dont expect perfection, but they do expect respect and real solutions. Using customer feedback to improve support 1. Be proactive about collecting customer feedback Proactively collecting feedback ensures that support teams understand customer concerns before they escalate into major issues. No long wait times.
UX Planet
DECEMBER 6, 2024
From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.
Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo
Throughout this series, we have been discussing ways to innovate your feedback loops, and strategies for incorporating your customers into the heart of your product development systems. It is very common for your product operation team to feel overwhelmed with the amount of customer data that is available to them.
Speaker: Nico Krüger, Senior Director of Solutions Engineering at Rollbar
Companies that use the Continuous Code Improvement approach have a compact feedback loop that tells them when there’s a code issue that needs to be fixed, fixes it, then goes back to writing and running code. Improve the stability of your software. Build in security from the start.
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