Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Meet your target users and get feedback. What words do they use?

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. But how can you build the right product research tech stack to achieve your product growth goals? Qualtrics. UXPressia.

Research Software 104

Research Software Data Visualization Feedback Software Analytic Tools 104

Alchemer Mobile

AUGUST 19, 2024

Customer-obsessed PMs DO: Constantly Listen to the Voice of the Customer: Actively collect feedback through surveys, user testing, and direct interactions. Monitor social media and review platforms for insights into customer sentiment. Act on Customer Insights: Translate feedback into actionable changes and product improvements.

Product Research 172

Product Research User Testing Customer Feedback User Friction 172

Userpilot

JULY 16, 2024

While your SaaS company’s success depends on several elements, the most crucial ingredient will always be your product experience. Providing a great product experience helps SaaS companies reduce churn and improve product management metrics like customer satisfaction and customer lifetime value.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Product Research 105

The Product Coalition

AUGUST 3, 2023

The Solution: Describe the unique value proposition that sets your product apart from competitors. For example, “Through an AI-powered ride-sharing platform that optimizes routes for reduced travel time and environmental impact.” The Impact: Articulate the positive outcomes your product will bring to users or the market.

Vision 148

Vision Product Research User Testing Roadmap 148

Userpilot

MAY 10, 2023

TL;DR AI product management focuses on managing AI initiatives and incorporating AI-based solutions into digital products to better understand user needs and enhance customer experience. AI tools like Tobii and Affectiva help teams with usability testing by tracking user eye movements and interpreting their emotions.

Artificial Inteligence 98

Artificial Inteligence Feedback Software Research Software Analytic Tools 98

The Basics of Product Management

JUNE 30, 2020

An efficient and easy product feedback loop is an essential component of every successful product. Setting up an effective customer feedback loop is one of the primary responsibilities of the product team. Product Feedback Loop – Strategies. Let us say a company is building a food delivery app.

Product Research 52

Product Research Feedback Loop User Testing Feedback Software 52

Userpilot

AUGUST 15, 2023

Start by conducting extensive market research to understand the landscape, map out the needs of individual users to understand pain points, develop a clear value proposition, and then define key performance indicators to measure progress against. None of this is possible without the right tool for the job – Userpilot can help.

Feedback Software 97

Feedback Software Research Software Analytic Tools Product launches 97

Userpilot

AUGUST 27, 2024

However, the best product analytics tools for you depend on factors other than having a wider range of features. So let’s go over the best LogRocket alternatives, their ideal use cases, and how each tool compares to it so you can choose the right product. G2 rating : 4.6/5 User profiles in Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

DECEMBER 13, 2023

A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets. According to Jamie Levy, the main tenets of a UX strategy are business strategy, value innovation, validated user research , and frictionless UX. The strategy should also have information about the UX team, processes, and guidelines.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Mind the Product

OCTOBER 8, 2018

His product journey started with the discovery that his wife (and, by extension, many women in rural India) couldn’t afford commercially available sanitary products, and was having to resort to dangerously unhygienic homemade solutions. Understand Your Competitors Through Market Research. Product Management Takeaway.

Product Research 183

Product Research User Testing Marketing Weak Development Team 183

Userpilot

AUGUST 12, 2024

They also have a robust system to collect data, make decisions, build solutions, perform tests, and deploy new products on time. Research your target market. Perform competitive analysis and follow up on market trends to make informed design decisions. Empathize with users. Develop user personas.

Product Research 104

Product Research Feedback Software Research Software User Testing 104

The Product Coalition

JULY 6, 2022

The majority of such apps have undergone iterative and incremental development to enhance and improve their features. It is a methodology that is followed by a majority of software development companies today. It is a combination of processes and tools that helps startups create products and features that customers want.

Startups 158

Startups User Testing Feedback Software Product Research 158

Userpilot

NOVEMBER 10, 2022

A common customer pain point in SaaS is limited product functionality – it’s not enough to help the customer complete their jobs to be done. To address customer pain points, run in-app surveys to ask customers for direct feedback. State of SaaS Report Findings. Perform qualitative customer research.

User Friction 98

User Friction Customer Experience User Testing Product Research 98

Userpilot

MARCH 4, 2021

In-app survey questions can be one of the most effective tools when running product research. We’ve put together a quick guide for you, including best practices, desired outcomes, and examples of questions you must ask your users in-app to help various teams. Benefits of In-App Survey Questions. Table of Contents.

Product Research 105

Product Research User Testing Feedback Software Research Software 105

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. In this article, we dive deep into what a product marketing framework is and explore its essential components. First, you need to research your audience and the available framework options.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Userpilot

JUNE 14, 2023

In this article, we will delve into the potential of product feedback survey templates and a comprehensive collection of them. TL;DR A product feedback survey is a structured tool for gathering customer feedback on products or services. What is a product feedback survey? Bug report survey template in Userpilot.

Product Research 98

Product Research Feedback Software User Testing Customer Feedback 98

Userpilot

AUGUST 10, 2023

TL;DR Product discovery is the process of researching customer problems that need solving and developing solutions they’re ready to pay for. Product discovery helps organizations mitigate risks and use resources well by ensuring product ideas are well-researched and validated. Let’s get right to it!

Product Research 98

Product Research Analytic Tools Feedback Software User Testing 98

Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Run continuous market research, discovery, and/or user research to better understand how to solve problems. Platform Product Manager.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

JANUARY 9, 2023

This article considers all you need to know about retention marketing. What tools can help you personalize the customer experience? Customer retention marketing is any marketing that aims to keep both new and current customers happy. How can a personalized experience help drive retention? Let’s begin!

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. A product team structure is how a business organizes the product team to best support software development. Book the demo to see how it can support your product team structure.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

DISQO

OCTOBER 15, 2019

Technology has made it possible for endless data about our health to be captured at every (literal) step. As unrelated as it may seem, the current state of cross-functional research feels a lot like buying wearable technology and using it to diagnose your health. This isn’t unique to the world of research.

Research Software 40

Research Software Feedback Software Product Research User Testing 40

DISQO

OCTOBER 15, 2019

Technology has made it possible for endless data about our health to be captured at every (literal) step. As unrelated as it may seem, the current state of cross-functional research feels a lot like buying wearable technology and using it to diagnose your health. This isn’t unique to the world of research.

Research Software 40

Research Software Feedback Software Product Research User Testing 40

Userpilot

SEPTEMBER 11, 2023

It involves market research, goal setting, and the development of your go-to-market strategy. The launch phase, on the other hand, is your time to execute and implement your marketing strategy. Choosing the right tool to work with can make your life easier. Sample user persona for a product marketer.

Product launches 105

Product launches Product Research Data Visualization Research Software 105

Userpilot

SEPTEMBER 14, 2022

Both Product Marketing and Product Management teams need to work together. Product marketing is responsible for market research, product development, branding, advertising, and pricing. Look back and learn- collect feedback and improve. Market Research. Go-to-market strategy. Advertising.

Product Research 98

Product Research Feedback Software Research Software Product Marketing 98

The Product Coalition

MAY 13, 2020

Together they talk through what they want to build, and then the POM handles some of the the more nitty-gritty tasks, like data gathering and market research. They keep the Product Manager supplied with the tools and information they need to get their job done. Hard skills and experience with a variety of PM tools will be key.

Product Research 148

Product Research Data Visualization User Testing Research Software 148

Userpilot

JULY 23, 2023

Trying to figure out what your B2B marketing team structure should be? Whether you want to bring in more demand from marketing campaigns or retain customers through better in-app communication – the right marketing team is a must. A content marketing team for driving traffic and engagement through valuable content.

B2B 97

B2B Research Software Feedback Software Customer Experience 97

BrainMates

OCTOBER 20, 2024

One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery. Regular customer feedback loops, user testing, and post-launch reviews are crucial.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Userpilot

OCTOBER 25, 2022

Product managers conduct primary and secondary market and customer research to find the target market and identify opportunities that existing products don’t satisfy. Market research, differentiation, and positioning are necessary to prepare for the product launch. Conduct market research.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

DISQO

JANUARY 27, 2020

As approaches to data collection evolve along with the increased pace of decision making within businesses, the dynamic between researchers and product management teams is changing. Researchers want to know what makes them tick. Product managers want to build solutions they’ll love. All data are not equal.

Research Software 52

Research Software User Testing Product Research Feedback Software 52

DISQO

JANUARY 27, 2020

As approaches to data collection evolve along with the increased pace of decision making within businesses, the dynamic between researchers and product management teams is changing. Researchers want to know what makes them tick. Product managers want to build solutions they’ll love. All data are not equal.

Research Software 52

Research Software User Testing Product Research Feedback Software 52

The Product HQ

JUNE 1, 2024

It also requires you to have a sound foundation in the technologies that developers use to build AI products. This includes any relevant programming languages that they use in app development. This course equips you with the technical knowledge and skills needed to manage products that incorporate complex technologies.

Artificial Inteligence 98

Artificial Inteligence Analytic Tools Research Software Feedback Software 98

Userpilot

SEPTEMBER 29, 2022

Product value is how well your app helps customers achieve their goals compared to competitors. To determine this kind of value, we look at the alternative solutions available in the market and how they compare to our product. A new product may have better features but switching would mean learning a new tool.

User Testing 105

User Testing Product Research Feedback Software Analytic Tools 105

Userpilot

JULY 23, 2024

The Product Tree is a visualization tool that presents the hierarchy of features, from core systems to future enhancements. The Opportunity Solution Tree (OST) visualizes the connections between business goals, user pain points , and features, aiding strategic decision-making. Weighted scoring system template.

Feedback Software 111

Feedback Software User Testing Product Research Customer Experience 111

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. No one wants to be the next Blockbuster.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. No one wants to be the next Blockbuster.

User Testing 40

User Testing Research Software Product Research Market Research 40

UX Planet

JANUARY 16, 2024

SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. This belief makes you disregard market research because you feel you already know everything customers want. Start early: Begin the research process at the inception of your branding idea.

Branding 98

Branding User Testing Product Research Data Visualization 98