Alchemer Mobile

JUNE 16, 2022

Six-step checklist to improve your mobile feedback strategy. So how do you encourage app feedback to build a better, more profitable, and customer-centric app? By showing customers their feedback is welcomed and valued. We leverage a six-step process to help our customers gauge their feedback strengths and weaknesses.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Userpilot

MAY 30, 2024

In the dynamic world of SaaS, creating a robust product feedback loop is essential for continuous improvement. In this article, we’ll explore the steps to establish an effective feedback loop and provide real-world examples. Implementing a customer feedback loop helps you identify and address customers’ needs.

Product Research 104

Product Research Feedback Loop Feedback Software User Testing 104

The Product Guy

FEBRUARY 13, 2020

It is overwhelming when you get into hyper-growth mode, and it requires process and strategy to continue the success and growth. Laundry end-customer, Laundry franchise) for Coordinates feedback loop with new employes.

Product Research 471

Product Research Onboarding KPIs Reporting Tools Feedback Software 471

UX Planet

JUNE 14, 2024

Now let us dig deeper into the amazing ways that AI is increasingly used to augment user feedback and consequently, the process of UX enhancement. Improving Feedback Loops through AI Another feature is that AI has the exact capacity to scan through mountains of data within seconds, a feat that is difficult for humans.

Product Research 98

Product Research Feedback Loop Customer Feedback User Testing 98

Alchemer Mobile

MAY 7, 2025

Make CX a lasting advantage Once youve established a solid foundation, its time to level up your feedback strategy: Segment feedback by shopper type and journey stage A loyalty member leaving a negative review may need a different response than a first-time buyer. Establish a continuous feedback loop. Level it up!

Feedback Software 130

Feedback Software User Testing Customer Feedback Data Visualization 130

Productside

APRIL 16, 2025

Clear feedback loops. Theres this misconception that engineers just want to build cool stuff and dont care about what they build. But thats not true. Engineers are more excited when they know what theyre building matters. What engineers want, he explains, is clarity. Clear goals.

Engineering 177

Engineering Product Research Feedback Software Feedback Loop 177

Alchemer Mobile

DECEMBER 17, 2021

In our latest guide, The Ultimate Guide to Closed-loop Feedback , learn the best practices, tools, tips, and actionable ways you can incorporate closed-loop feedback into your product and marketing strategies. . Companies that close the feedback loop can improve their customer retention by an average 10%. (NPS

Feedback Software 240

Feedback Software User Testing Customer Feedback Product Research 240

Johanna Rothman

MAY 11, 2022

However, the more often we deliver in short feedback loops, the more often we can make strategic decisions. Finishing a story creates a new decision point, for both the product and the corporate strategy. Short Feedback Loops Can Create More Decision Points. Use cycle time to see how long your feedback loops are.).

Product Research 126

Product Research Feedback Loop Strategy User Testing 126

Alchemer Mobile

AUGUST 27, 2020

There is endless untapped potential in prioritizing customer feedback from your silent majority, but you must be strategic in your approach to collect it. The post Key Advice and Strategies for Mobile Product Managers appeared first on Apptentive. Want to learn more? Get started today!

User Testing 246

User Testing Product Research Feedback Software Research Software 246

The Product Guy

SEPTEMBER 24, 2024

But how does this translate to product management and organizational strategy? In product ecosystems, this means that one small tweak to a feature can have significant effects on other features, user experience, or even marketing strategies. Feedback Loops Feedback is crucial to system behavior. Interested in More?

Feedback Software 150

Feedback Software Product Strategy Product Research Strategy 150

Userpilot

APRIL 30, 2025

Use referral programs to spread the word about your app The best growth strategy is a happy user who invites their friends. Increase app users with a referral marketing strategy. Lets look at three strategies that actually keep users engaged: 1. Duolingo’s gamification strategy. Canvas app store optimization.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Johanna Rothman

JULY 22, 2021

Strategy Occurs At Several Levels. I see strategy necessary at these management levels: Organizational strategy, to define the value the organization offers to the employees, customers, and other stakeholders. Product strategy, to define the value the products offer to the product's users/customers. Why that often?

Differentiation 134

Differentiation Product Research Roadmap Strategy 134

Lenny Rachitsky

APRIL 6, 2025

Give feedback using “strategy, not self-expression”: Focus on motivating behavior change rather than venting your frustrations. Speak with accurate confidence: Don’t overstate hypotheses as facts or understate strong recommendations. Match your conviction level to the evidence available.

CTO Coach 123

CTO Coach Framework Feedback Software Product Research 123

Alchemer Mobile

NOVEMBER 21, 2022

Gathering and implementing mobile customer feedback is the best way to truly understand how you can improve your mobile experience, but approaching your feedback strategy can be tougher than it seems. In this post we are talking about all things mobile customer feedback: . How to gather mobile app feedback .

Customer Feedback 244

Customer Feedback User Testing Feedback Software Product Research 244

UX Planet

MARCH 15, 2025

Rethinking Pinterests Personalization/UX Strategy [link] In todays digital landscape, personalization isnt just a featureits the foundation of user experience. However, to fully capitalize on this potential, Pinterest must continuously evolve its personalization strategies, addressing existing gaps and embracing cutting-edge technologies.

Product Research 95

Product Research Data Visualization Feedback Software Analytic Tools 95

Lenny Rachitsky

DECEMBER 29, 2024

Building successful B2B growth teams requires navigating several phases: The “gold rush” phase of proving initial value Systematizing and scaling successful approaches Integration with other organizational functions Finding the right balance between PLG and traditional sales Creating feedback loops between PLG and sales motions Where to (..)

Data Visualization 116

Data Visualization Product Research Feedback Software Customer Feedback 116

The Product Guy

MARCH 26, 2020

I couldn’t fathom why not, especially since these problems would then be addressed months later, with similar strategies as I proposed but driven by somebody else. Anything I proposed, he would have a better argument against. Luckily not everyone else was having this problem to the same degree.

CTO Coach 405

CTO Coach Product Research CTO User Testing 405

The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. Meanwhile, a robust product strategy lays the roadmap to achieve that vision. Thank you for reading so far!

Vision 148

Vision Product Research User Testing Roadmap 148

Alchemer Mobile

JUNE 16, 2022

Six-step checklist to improve your mobile feedback strategy. So how do you encourage app feedback to build a better, more profitable, and customer-centric app? By showing customers their feedback is welcomed and valued. We leverage a six-step process to help our customers gauge their feedback strengths and weaknesses.

Feedback Software 130

Feedback Software User Testing Customer Feedback Product Research 130

Alchemer Mobile

FEBRUARY 2, 2021

The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Johanna Rothman

FEBRUARY 6, 2023

Strategy and Product Feedback Loops About 20 years ago, I taught a project management workshop to IT people. That's why the duration of the internal feedback loops is so important. I used the image above in Multiple Short Feedback Loops Support Innovation. Or, experiment with the corporate strategy?

Product Research 145

Product Research Feedback Loop Workshop User Testing 145

The Product Guy

JUNE 20, 2019

This is achieved through aligning vision and strategy and communicating that alignment relentlessly. With growth, you never want people to feel like their suggestions or ideas have been forgotten about, lost in the backlog abyss, as you are not providing feedback or new/updated products as quickly as you could before.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Alchemer Mobile

DECEMBER 8, 2022

However, we don’t necessarily recommend this strategy because ultimately, you want to use the Love Dialog at strategic points to gain insight into the customer experience rather than just superficially boost your metrics. When someone gives feedback (whether negative or positive), it’s critical to follow up. Bonus reading.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Intercom, Inc.

MAY 13, 2021

We recently sat down with Linda to chat about how customer success matures as you move upmarket and which strategies can help you to better serve your customers going forward. You’re a big part of their tech stack, you’re a big part of their investment strategy, you’re a big part of their spend. What do I love?'”

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

The Product Coalition

NOVEMBER 12, 2024

You use them to take a fresh look at something that might feel overwhelming or vague — whether it’s a roadmap or a strategy — and start with what’s truly essential. While it would have been easy to blame the product strategy, marketing, or any number of other potential targets, they weren’t at the heart of the problem.

Roadmap 110

Roadmap Automotive Product Research Feedback Software 110

Userpilot

MARCH 30, 2025

This stark statistic underscores a simple truth: a solid mobile app engagement strategy is essential for your app’s success. 4 Key steps to building a successful mobile app engagement strategy Building a successful user engagement strategy requires an in-depth understanding of your users and their goals with your product.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

Intercom, Inc.

JUNE 20, 2018

Today it’s no wonder that the strong majority of companies want their strategy to be driven by product, not sales and that’s likely for the best. Creating one-off builds for a handful of customers puts you on the fast track to a Frankenstein product and a customer acquisition strategy that doesn’t scale.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

Mind the Product

OCTOBER 18, 2021

In this keynote from #mtpengage Hamburg 2021, Megan Murphy, VP Product at Hotjar, shares how she communicates and enforces Hotjar’s product strategy in her day-to-day work. Read more » The post Beating the drum of your product strategy tune by Megan Murphy appeared first on Mind the Product.

Product Strategy 34

Product Strategy Strategy Product Research Information 34

Melissa Perri

JULY 23, 2024

I look at four dimensions for robust Product Organizations: Product Organizational Design Product Strategy Product Operations Product Culture Inside each of these are a few capabilities that are then broken down further into sub-capabilities that help me pinpoint where the issues are. I review strategies and roadmaps.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Userpilot

OCTOBER 19, 2024

As such, you must tailor your strategies to meet your target customers’ specific needs and expectations. It is, thus, important that you carefully craft your strategy to improve satisfaction. Here are 11 proven strategies to help you do just that: 1. The customer feedback loop.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Alchemer Mobile

MARCH 9, 2022

In this post, we cover four retention-boosting strategies that will help improve the health of your app. Use contextually relevant messaging and proactive customer engagement strategies. Let customers know you care by closing the feedback loop. Boosting retention doesn’t mean you have to completely reinvent the wheel.

Customer Feedback 264

Customer Feedback Customer Experience User Testing Data Visualization 264

Intercom, Inc.

FEBRUARY 6, 2020

It might be the same core product, but it’s a completely different strategy. She shares why their success required embracing – not disavowing – the marketplace, what she considers when expanding internationally, and how she leverages feedback loops to balance supply and demand. A feedback loop to balance supply and demand.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Alchemer Mobile

JUNE 14, 2022

The absence of emotion is the biggest gap in traditional NPS strategies. Taking the flaws of NPS into account, read on for five steps to help you craft an NPS+ strategy that will get more out of NPS surveys. #1: So, asking customers for feedback right after they complete a lifecycle step is the best and most natural time to ask. #3:

Product Research 246

Product Research Feedback Software User Friction Customer Experience 246

Alchemer Mobile

OCTOBER 8, 2020

This post outlines the four main changes app publishers need to be aware of, along with how the shifts will impact existing cross-industry ratings and reviews strategies. They summarize what’s changed with the Play Store ratings process, early cross-industry results, and how you can shift your ratings strategy to capitalize on the changes.

Feedback Software 147

Feedback Software User Testing Strategy Product Research 147

Userpilot

JULY 4, 2022

Why should you adopt a customer-led growth strategy in your SaaS? Is it possible to increase user engagement by focusing on a customer-led growth strategy and hit the metrics you are hoping for? In this article, we’ll be discussing the customer-led growth strategy, why it is so effective, and how you can implement it in SaaS companies.

Feedback Software 119

Feedback Software Analytic Tools Customer Feedback Customer Experience 119