Mind the Product

MAY 4, 2020

Watch the video to see John’s full talk. According to John, to generate valuable conversations among your team you need psychological safety, insights, feedback loops, and shared vocabulary. John covered: What is a one-pager? What outcomes should you expect from your one-pagers? Or read on for a summary of the key points.

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Product Research Feedback Loop Feedback Software Document 217

Alchemer Mobile

FEBRUARY 2, 2021

CREATE A PROMO VIDEO THAT CAPTURES THE ESSENCE OF YOUR APP IN A ONE-MINUTE PITCH. Once you’re happy with your messaging strategy based on early landing page and social feedback, it’s time to put it to a format that can be easily digested and shared by press and early customers alike. ESTABLISH A FEEDBACK LOOP FOR YOUR APP.

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Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

JULY 17, 2019

Help them easily find the info they need in your articles by using bullet points and lists, images (including GIFs and emoji), and videos to explain tricky concepts and break up space. Create a feedback loop with your support team. By building a feedback loop with your support team.

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User Testing Customer Feedback Customer Experience Product Research 245

Usersnap

FEBRUARY 19, 2021

I wish I can just send a video screen recording. Because we’ve heard your wish loud and clear, and we’re excited to announce Usersnap is your wholesome video screen recording feedback tool. How to report bugs with video screen recording. Users can choose which one they prefer as their visual feedback tool.

User Testing 98

User Testing Customer Feedback Feedback Software Customer Experience 98

Lenny Rachitsky

APRIL 6, 2025

Even the act of noting these examples trains you to recognize effective patterns. .”

CTO Coach 121

CTO Coach Framework Feedback Software Product Research 121

Split

JUNE 14, 2024

Receiving this feedback and acting upon it quickly can be the difference between an exiting new product or feature, or a project that is stuck in the mud. By incorporating user feedback loops into your feature releases, you can gain invaluable insights to refine your product and better align it with your customers’ evolving needs.

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52

Alchemer Mobile

MARCH 9, 2022

These moments are tied to events such as the completion of an in-app task, such as after a customer has made a purchase or watched a video. Let customers know you care by closing the feedback loop. After collecting and analyzing your new customer insights, give thanks and acknowledge your customers’ feedback.

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Customer Feedback Customer Experience User Testing Data Visualization 264

Mind the Product

MAY 12, 2020

Watch the video to see her talk in full. Provide feedback loops so that you can learn what the customer wants and try to reduce friction by using your findings to make some choices easier for the user. Or read on for an overview of her key points: The new definition for enterprise software. The customer lifecycle.

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User Testing Enterprise Customer Experience Product Research 160

The Basics of Product Management

JUNE 30, 2020

An efficient and easy product feedback loop is an essential component of every successful product. Setting up an effective customer feedback loop is one of the primary responsibilities of the product team. Product Feedback Loop – Strategies. Product Feedback Loop – Tools.

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Product Research Feedback Loop User Testing Feedback Software 52

Intercom, Inc.

JANUARY 20, 2021

Embed a how-to video within your doc for a speedier lesson. The best way to ensure your content remains fresh is to make sure you’ve got open feedback channels across the company. These feedback loops are essential to producing quality educational content. Let them scan. Let them watch. Link to how-tos.

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User Testing Customer Feedback Customer Experience Embedded Analytics 233

Usersnap

DECEMBER 14, 2021

If you’re searching for a tool to capture video from website to improve your support process, then most likely this is how your users typically sends a question/compliant: They find your “support@email” and write something vague, like: “My page loads funny and slow.”. Why Use Video Capture For Feedback?

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Feedback Software Data Visualization User Testing Reporting Tools 72

Usersnap

MARCH 24, 2025

Use focus groups to test low-fidelity prototypes and gather qualitative feedback. Customer feedback loops Gather real-time insights before development. With Usersnaps discovery survey templates and real-time, contextual insights, you can effortlessly collect and analyze user feedback at scale.

Product Research 52

Product Research Data Visualization Customer Feedback User Testing 52

Agile Velocity

AUGUST 30, 2023

Now you have some data and some feedback loops. The post How to use Flow Metrics to Manage the Madness and Drive Action [Video] appeared first on Agile Velocity. When you see work-item age climbing up, chances are you have external dependencies in teams of teams or even within a team.

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Data Visualization Reporting Tools Feedback Software Agile 93

Agile Velocity

NOVEMBER 17, 2022

“I have some critical feedback for you that I’d like share. Feedback loops are a key part of working in an Agile way. Creating a feedback rich environment is a responsibility of the full team, and is a integral element in having a high performance Agile team. Talk Face-to-Face (or Video-to-Video).

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Feedback Software Feedback Loop Agile Construction 95

Intercom, Inc.

APRIL 26, 2022

With Intercom Surveys , customer feedback helps you to continuously optimize your business in simple and efficient ways – so from lead capture through to onboarding, NPS, product feedback, and churn, survey insights will help you learn and scale. This involves a messaging strategy that is consistent and truly resonates with customers.

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Customer Experience User Testing Customer Feedback Feedback Software 220

The Product Coalition

JUNE 3, 2021

Check out the 10-minute video version of this blog post. That’s how good maps are built: feedback loops created by explorers. folks watching videos on their platform. They would have to tolerate ads enough not to close the video while waiting for their content. Prefer watching your insights?

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Feedback Software Data Visualization Research Software User Testing 179

Usersnap

NOVEMBER 18, 2024

Its intuitive interface and customizable widgets make it simple for teams to collect actionable user feedback. With built-in feedback loop capabilities, you can easily keep every feedback provider informed about the status, ensuring transparency and building trust throughout the process. Paid plans start at $49/month.

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Feedback Software User Testing Customer Feedback Product Research 52

Mind the Product

SEPTEMBER 22, 2017

Johanna suggests using the concepts of stock, flows and feedback loops to describe your system, and to ensure you that understand the patterns you’re examining and are measuring the right things. As soon as a system is understood, we can try to change or improve it. To do so we first need to measure change.

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Analytic Tools Feedback Software Systems Review Data Visualization 195

Mind the Product

AUGUST 9, 2019

No one can be a product manager without being an optimist, but “optimistic” feedback loops can expose real product challenges. Optimism is fundamental in order to make things, he says, and he defines it as “hopefulness and confidence about the future or successful outcome of something”.

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Product Research Product Management Product Manager Feedback Software 180

Userpilot

MARCH 29, 2023

Make the most of your smiley face surveys by asking clear and easy-to-understand survey questions , using understandable rating scales, and always closing the feedback loop. Book a demo to learn more about how Userpilot can help you create effective feedback surveys. Use follow-up surveys to close out the feedback loop.

Product Research 98

Product Research User Testing Customer Feedback Feedback Software 98

Mind the Product

MAY 15, 2017

You need to start investing in things like systems, automation, feedback loops, and metrics dashboards. Josh discovered that once you start to focus on scalability, the other areas start to work themselves out. How do you Become a Truly Scalable Product Manager? Josh’s short answer to that question is: “you can’t.”

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Product Research User Testing Product Management Product Manager 124

Product Innovation Educators

JUNE 3, 2016

Partners will help you lead innovation – video interview. 5) A tight feedback loop. Check out the list to see if you are making any of these mistakes and how to correct them: [link]. 6 tips for getting buy-in on your product roadmap. (1) 1) Have goals. (2) 2) Remember that your colleagues are also your customers. (3)

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Product Research Customer Feedback Product Management Product Manager 121

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Let’s have feedback loops. That’s it.

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Product Research User Testing Research Software Feedback Software 319

Userpilot

APRIL 30, 2024

Create effective customer feedback loops Feedback loops are the key to understanding user expectations and challenges. Creating and maintaining robust feedback loops with your customers to understand their needs, challenges, and experiences will enhance product development and service improvements.

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Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

JUNE 29, 2024

To gather and analyze user feedback, follow the strategies compiled in this blog. We also include tips for closing the conversation in an effective product feedback loop. Plus, the basics of user feedback and why you need to start collecting it in your business. Source: MonkeyLearn. Here are ideas on how to do it.

Customer Feedback 111

Customer Feedback Data Visualization Feedback Software User Testing 111

Userpilot

OCTOBER 13, 2022

Close the feedback loop by acknowledging your users’ feature requests. ClickUp asks users to submit videos or screenshots from its bug report form. Always close the feedback loop. Doing so enables you to close the feedback loop and shows customers that you consider their opinions.

Customer Feedback 98

Customer Feedback Feedback Software User Testing Product Research 98

Mind the Product

MARCH 9, 2018

However, you need to allow your users to make the final judgement, spend time training your model, build in feedback loops and be transparent about how you’re using AI. How to Apply AI. There are lots of different conversations going at the moment about artificial intelligence. Some are more abstract than others.

Artificial Inteligence 79

Artificial Inteligence User Testing Product Research Feedback Software 79

Userpilot

MARCH 31, 2023

Close the feedback loop by letting your customers know what your next step will be. Close the feedback loop Closing the feedback loop means following up with customers after they’ve provided feedback to let them know what you’re doing in response. Running an A/B test in Userpilot.

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Product Research Customer Experience User Testing Customer Feedback 98

The Product Coalition

MAY 9, 2020

This allows TikTok to combine all the signals it has collected about you along with data from trending videos to show you a far more relevant and entertaining feed. Original Sound” page that incentivizes users to create sounds that other creators can use Build the right incentives and feedback loops?—? What Makes TikTok tick?

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Product Research User Testing Feedback Loop Feedback Software 78

Mind the Product

OCTOBER 23, 2018

”, you will inevitably receive a response like, “We need to include a blue widget on the landing page with a video telling people how the service works” Instead, you should orient your question around the problem, for example, “Next year our objective is improving the conversion rate on the landing pages.

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Roadmap Development Feedback Software User Testing 195

Johanna Rothman

OCTOBER 10, 2023

Your videos on your video channel. Do I have the “perfect” mix of videos there? The image in this post is from Successful Independent Consulting , and shows all the IP feedback loops I've seen in my business. But you don't need a book to go on a podcast. I revitalized my YouTube channel this year.

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Consulting Product Research Weak Development Team Feedback Loop 105

Userpilot

JULY 22, 2022

Give users self-service options, like video tutorials and help articles, to improve customer success. Ask for feedback directly with a mix of in-app microsurveys and a Voice of the Customer Program. Close the customer feedback loop by being transparent about where user feedback is impacting product changes.

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Feedback Software Analytic Tools User Testing Product Research 98

Userpilot

MAY 10, 2023

Tools like Synthesia allow AI PMs to create quality video tutorials to educate their users. Thanks to Natural Language Processing (NLP) models, PMs can analyze not only quantitative data but also qualitative user feedback. With tools like Synthesia, you can create educational video materials featuring AI-generated avatars in no time.

Artificial Inteligence 98

Artificial Inteligence Feedback Software Research Software Analytic Tools 98

Userpilot

MAY 23, 2023

Create AI-generated videos to increase customer education What is this? Video tutorials have been proven to boost engagement, help customers understand how to better use your product, and dramatically improve the customer experience as a whole. With AI tools, you can create videos easily, even if you’re not much tech-savvy.

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Analytic Tools Feedback Software Research Software Customer Experience 98

Productside

MARCH 18, 2025

Circleback collates feedback loops and merges them with analytics, giving you a 360 view of both product usage and sentiment. Lookback specializes in video-driven user testing, capturing real-time screens, voices, and even facial expressions. Data is one thing, but gleaning direct quotes and user-driven insights is another.

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Data Visualization Product Research Analytic Tools Reporting Tools 156

Userpilot

JUNE 26, 2023

How you act on feedback will depend on the identified problems. Close the feedback loop by communicating the changes to customers through various channels or explain why you decided not to act on their feedback. Canny is a comprehensive feedback management tool while Typeform allows you to collect feedback via email.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Johanna Rothman

APRIL 18, 2024

(I discussed this a little in Aging Fun with Drunk Agile (Video) and in How to Assess the Value of Old Data and Its Effect on Aging.) That's why aging is a part of the flow metrics feedback loop on the top of this post. Those feedback loops.) We can file all those ideas into an electronic tool.

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Product Research Feedback Loop Data Visualization Reporting Tools 85