Product Innovation Educators
NOVEMBER 18, 2024
James shares that many teams are now working with their second or third generation of AI tools, particularly in sales and marketing. The company needed salespeople who could sell complex solutions instead of commoditized products, showing how product decisions affect the entire organization.
Alchemer Mobile
FEBRUARY 26, 2025
This post references out latest e-guide, Customer Feedback is Everywhere: The Ultimate Guide to Omnichannel Feedback Collection . Organizations that rely on a single-channel feedback approach may overlook valuable insights. That is where omnichannel feedback comes in. You can read the full (and free) e-guide, here !
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Intercom, Inc.
DECEMBER 12, 2018
Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.
UX Planet
SEPTEMBER 8, 2024
Image by Cody Cai Design system governance models help organizations manage and maintain design systems across teams and products. There are three popular models — Solitary , Centralized , and Federated — each offer different approaches to how design systems are governed within an organization.
Userpilot
APRIL 16, 2025
When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions.
Alchemer Mobile
JUNE 13, 2025
In the latest episode of The Business of Feedback , Alchemer CMO Bo Bandy sits down with CFO Jove Oakley to explore how CX leaders can break through that disconnect. Once you know what Finance is focused on, you can position CX as a solution to that challenge, not just another expense. But it needs to be tied to value.
Intercom, Inc.
AUGUST 3, 2020
As global unemployment rates continue to grow, people are looking to government for guidance, reassurance, and financial assistance. In the US, individuals who have recently lost their job or whose income has been impacted can apply for government benefits. But the application process for these benefits isn’t the easiest to navigate.
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