Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. Little Otter and its family-first approach, they believe, is the antithesis of that.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). What systems/metrics/processes do we need to measure and track winning?

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. We are ready to help you with any design and research challenges you might have. . UX design and user experience research agency designing impactful digital products. If you need a reliable design partner now, contact us.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. You have surface level: you’re completely dir ected, you are given a solution and you design the solution. Karthik: Wow.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. With a relatively small team based in Omsk, southwestern Siberia, Purrweb has compiled an impressive portfolio. and Facebook.

UX 95

UX Research Software Feedback Software User Testing 95

The Product Guy

AUGUST 13, 2020

When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. How to learn by doing it and lead a new team at the same time? How to plan for future growth for oneself, the product team and the products overall?

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Ugly research practices are rearing their heads. One of the worst hit by this is the travel industry.

User Testing 121

User Testing Product Research Research Software UX 121

Userpilot

JUNE 9, 2021

A Product Manager builds the product by identifying customer needs and creating specifications for developers. They also ensure it fulfills the business’s wider objectives, do the initial research, user interviews, and collect user feedback and data. TL;DR – Post Summary. Product Managers are a relatively new role.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. I was a technical consultant back then, traveling to a lot of clients all over Europe.

Feedback Software 185

Feedback Software User Testing Product Research Research Software 185

UX Studio: Product Management

APRIL 27, 2020

We went to the field with our football app to get real-life insights. Our client creates digital products to help football fans follow matches, favorite teams, news or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. Before design, the team already had.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

The Product Coalition

JANUARY 10, 2019

Team structure, work patterns, timing, tool deployment… They are holistic in the way they seek to address your overall operations. One of the ways this is done is by aligning development with user needs. One of the most important phases, logically, is research. Jobs are not the same as “solutions”.

Framework 60

Framework Research Software User Testing Feedback Software 60

People-First Product Leadership

MARCH 4, 2024

How would you approach working with new team members in a different country, specifically to grow empathy and connection, due to cultural differences? Starting a community of practice I joined Pearson to create the Future Technologies team. As part of my work, I built the Future Technologies Champions community.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

The Product Coalition

MAY 9, 2020

one of our developers asked. According to a savvy Product Director who survived the Great Recession this approach underwrites every product team that successfully navigates massive fluctuations in user behavior. Each of these solutions requires little-to-no product development and the product itself remains unchanged.

User Testing 79

User Testing Product Research Customer Experience Customer Feedback 79

Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." The users themselves, if they can, may build new solutions: the DIY types. Keep that feedback coming. Your job is to understand the fears, validate them, and offer solutions.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Ronke PM

APRIL 5, 2023

Design-driven leadership is product management Final thoughts The very essence of leadership is creating a space that enables our teams to dream big, imagine, and bring what was once unthinkable to life - therefore, changing humanity. But, even more indispensably, the experience enables the story to travel easily. That is innovation.

Leadership 52

Leadership User Testing Product Management Product Manager 52

People-First Product Leadership

JANUARY 7, 2024

Technological Advancements: The consumerization of artificial intelligence (AI) and large language models (LLMs) can bring innovation to industries ranging from education to healthcare to newsletter writing. When I veered off track, I learned (good) while losing a bit of confidence in myself (bad). The balanced leader is adaptive.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. Carl Ryden (Founder, PrecisionLender) – Build Iron Man Suits Not Terminators from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Business of Software Conference

MAY 7, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? I’m not going to talk about these two first books in the last couple of Business of Softwares I talked about the tools, business models, value propositions. Sketchnote. Upcoming Events. BoS USA Online 2020.

Feedback Software 59

Feedback Software Research Software User Testing Product Research 59

Mind the Product

MAY 16, 2018

But, when asked about the greatest moment of the turnaround, Mulally says it was when his executive team started being comfortable enough with him to tell him the truth. Poor-performing companies’ employees were 79% more likely to have low overall self-awareness than those at firms with robust ROR. What is Self-Awareness Anyway?

Weak Development Team 80

Weak Development Team Automotive Data Visualization Feedback Software 80

Intercom, Inc.

JULY 19, 2018

I hosted Jean and Edmond on our podcast to get their take on the difference between leadership and management, the power of positive feedback, and why trust is the foundation of the most effective engineering teams. Then if you’re given the right tools, you can be more effective at doing that.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Mind the Product

MARCH 9, 2017

They connect travelers to travel agents for hotels, restaurants, and any other travelling needs. Product managers tend to sit somewhere between technology, design, and business , in terms of their skill sets. If they come from an engineering background, their skills and knowledge will most likely lean towards technology.

Weak Development Team 76

Weak Development Team User Testing Product Research Travel 76

The Product Coalition

MAY 15, 2019

I wholeheartedly believe that you need to be adaptable to survive today but the further I travel on my own journey the more I wonder if we as an industry are moving past agile. Scrum and the agile manifesto were created in a time where we used to still package and ship software physically. Enter agile.

Product Management 92

Product Management Product Manager User Testing Product Research 92

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do? How will we win? What are people doing right now?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

ProductPlan

NOVEMBER 15, 2022

Regardless of whether you’re building products for software, hardware, or services, product managers of every stripe are considered the driver of a product’s strategic development and the single source of truth for questions, requests, and feedback related to their products. What is software product management?

Feedback Software 70

Feedback Software Analytic Tools Research Software Data Visualization 70

Intercom, Inc.

OCTOBER 15, 2020

When you’re listening to feedback you really need to unpack the language of what’s being said and make sure you understand what the customer means rather than what they say to you. Out of that,I was forced to actually talk to people and learn through very different methods and tools. Are these all software?

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Radical Product

JUNE 8, 2018

Whether you’re in a non-profit, a government organization, in research, in a high tech startup, or even a freelancer, you have a product. For example, SpaceX’s vision is to create an organization that will help humanity colonize Mars and travel to the stars. Every one of us is in a product organization, whether we realize it or not.

Feedback Software 40

Feedback Software Weak Development Team Research Software Vision 40

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript. I am Christy Culp. So bear with my enthusiasm.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Usersnap

JULY 28, 2022

Poor design and a lack of branching questions make many surveys tedious, diminishing the quality of the data they obtain. Whether we’re talking about general customer feedback or user research , you’ll need to be able to put all-in-one data collection in your hands. Who Needs Survey Skip Logic?

Product Research 59

Product Research Feedback Software Analytic Tools User Testing 59

Usersnap

JULY 27, 2022

Poor design and a lack of branching questions make many surveys tedious, diminishing the quality of the data they obtain. Whether we’re talking about general customer feedback or user research , you’ll need to be able to put all-in-one data collection in your hands. Who Needs Survey Skip Logic?

Product Research 40

Product Research Feedback Software Analytic Tools User Testing 40

The Product Guy

AUGUST 10, 2017

A software product could overemphasize a feature that its own team just wanted to build. According to Jeff Gothelf , Lean Startup emphasizes making assumptions about your target market, testing them with rapid prototypes, and iterating based on customer feedback. Three tactics help your team navigate these situations.

User Testing 118

User Testing Customer Experience Research Software Customer Feedback 118

UX Studio

JANUARY 17, 2024

Her focus spans various areas, including product-led growth, UX design, user research, leadership, hiring, and scaling businesses. When the input from the business is coming to you start thinking about hypotheses first, not the solution. This is the main mental model shift because as designers, we start thinking about solution.

User Testing 74

User Testing Research Software Customer Experience Product Research 74

Business of Software Conference

AUGUST 30, 2019

After this talk, you’ll understand how the ‘jobs-to-be-done’ theory helps SaaS companies create effective positioning — and a proven, step-by-step process for uncovering your best customers’ ‘job-to-be-done’ Video, Slides, and Transcript below. Upcoming Events. BoS USA 2019 BoS Europe 2020. Unsubscribe anytime.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Nulab

JULY 27, 2022

The company let people rent out their homes or rooms to travelers in need of a place to stay. Airbnb identified a new opportunity (people wanting to rent out their homes or rooms), developed a new product or service (an online platform that connects people looking to rent with those who have space to spare), and launched it in the market.

Research Software 73

Research Software Feedback Software User Testing Weak Development Team 73

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Scott Berkun The Dance of the Possible BoS2017 from Business of Software Conference. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing.

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