The CFOs at a 160-year-old retailer and Gainsight talk about their approaches to modern KPIs
Gainsight
NOVEMBER 2, 2022
who shared their perspectives as finance chiefs. One of the classic works in KPIs is the Norton and Kaplan balanced scorecard,” Schrage said. The legacy notion of certain KPIs, sales, and profit, yeah, we’re going to keep them. From a KPI perspective, we also embrace technology.” and Alka Tandan, CFO at Gainsight, Inc.,
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