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How to Create a Jobs-to-be-Done Survey: Template & Questions

Userpilot

The jobs-to-be-done survey is a great process to help you find out what your customers’ desired outcomes are, so you can make tangible improvements to your product that customers will find helpful. This article will cover everything you need to get started with your product.

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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

Creating quality customer experiences has always been important for retaining customers. Now, during this time of economic uncertainty and against a competitive landscape, effective customer engagement is business critical. Discover the top trends transforming customer engagement. But they’re facing big barriers.

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Product Idea Validation: 6 Steps for Ensuring Successful Products

Userpilot

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need.

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How to Use Data-Driven Insights to Drive SaaS Growth

Userpilot

Thus, properly harnessing data-driven insights is key to achieving product growth and business success. These insights help modern businesses understand customers, create targeted marketing campaigns, identify business opportunities, and enhance the customer experience. Data is the backbone of modern marketing.

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16 SaaS Account Management Best Practices

Userpilot

Managing customer accounts is a pretty tough job, but you know what’s even tougher? An account manager now has to do much more than just look at the finance side of things. TL;DR As the name suggests, SaaS account management is the process of managing customer relationships. SaaS account management.

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Navigating the future financial landscape

UX Planet

Project Brief The project involves creating a comprehensive finance management app. Users can perform various financial transactions such as self-transfer, payments to contacts, and UPI-based payments and receive guidance on managing expenses through savings and investments.

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Unlock the Power of Conversion Rate Optimisation: Proven Strategies for Boosting Sales

Userpilot

Focusing on conversion optimization is key to maximizing the potential for drawing in customers by adopting a user-centric approach. This guide cuts through the fluff, giving you actionable insights to convert your web traffic into paying customers seamlessly. Ramp up customer acquisition.