Alchemer Mobile

APRIL 22, 2021

Brands in the Business Services category faced diverse 2020 challenges. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Business Services category. 2021 Engagement Benchmarks for Business Services Apps.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software Research Software 246

Intercom, Inc.

JULY 25, 2022

Creating quality customer experiences has always been important for retaining customers. Now, during this time of economic uncertainty and against a competitive landscape, effective customer engagement is business critical. Below, we take a deeper dive into the report’s key data and trends.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. From personalized customer experiences to predictive analytics, the impact of GenAI is tangible and far-reaching.

Generative AI 107

Generative AI Data Visualization Reporting Tools Research Software 107

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences.

Artificial Inteligence 135

Artificial Inteligence Reporting Tools Feedback Software Research Software 135

Userpilot

APRIL 6, 2023

After all, you want your newly released software to be as good as it gets when it’s finally launched, right? Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. How to identify an overengineered solution? But worry not!

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Alchemer Mobile

APRIL 13, 2021

Digital shopping exploded in 2020, with an increase in both consumers and usage. While some companies took a hit due to widespread lockdowns, those who swiftly adopted the digital shift won market share and, ultimately, new loyal customers during a difficult time for consumers. star rating, and had 488 app store reviews.

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

Intercom, Inc.

JANUARY 18, 2022

Support is changing fast – it’s harder than ever to keep your best customers and agents. Our new report reveals the top five trends transforming support and how to capitalize on them. Last year, as the world grappled with the global pandemic, we released our first Intercom Customer Support Trends Report.

Reporting Tools 138

Reporting Tools User Testing Inbound Research Software 138

The Product Coalition

FEBRUARY 29, 2024

This guide equips you with the knowledge and tools to confidently select the perfect LLM companion for your project, complete with a handy scorecard and real-world examples. External Solutions: When your application faces the world, reliability and legality take center stage.

Artificial Inteligence 123

Artificial Inteligence Data Visualization Reporting Tools Research Software 123

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. In step 3, you need to define your target audience and create user personas.

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

The Product Coalition

MARCH 15, 2023

How many financial apps do you have on your phone, and how often do you use them? Chances are the ones you frequently use have a simple, intuitive app onboarding process. If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat.

Onboarding KPIs 123

Onboarding KPIs Analytic Tools Research Software Data Visualization 123

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 126

Reporting Tools Feedback Software Agile User Testing 126

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! What Software Does a Product Manager Need?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Product Management Unpacked

MARCH 26, 2020

According to a Brookings Institution report , “Automation and Artificial Intelligence: How machines are affecting people and places,” roughly 25 percent of U.S. The report predicts what automation does not replace, it will complement — as will be the case with many technology workers. jobs are at a high risk of automation.

Data Visualization 186

Data Visualization Artificial Inteligence User Testing Reporting Tools 186

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Userzoom

MAY 28, 2020

User research is a vital part of product design, but who is best to conduct this research and testing? Or should it be in-house researchers and designers who may be biased towards your own solutions, but can champion the users’ voices day-in day-out? When is outsourcing research a viable option?

User Testing 90

User Testing Research Software Product Research Customer Feedback 90

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Reveal

OCTOBER 29, 2021

Chartio is a cloud-based business intelligence and analytics solution that provides business teams with the tools and functionalities for data exploration and data visualization. Atlassian is an Australian company that builds platforms and tools for businesses and software developers.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

Department of Product

NOVEMBER 16, 2023

Q&A is a new feature from the company which allows users to get answers about any document in a workspace through a conversational UI. If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. Transaction revenue grew 7.2%

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

freshtrax

JULY 16, 2019

PKSHA Technology Inc. Japan Finance. It is an e-commerce company that provides a platform on the C2C online resale marketplace. It is an e-commerce company that provides a platform on the C2C online resale marketplace. A few years ago, Mercari branched out its business and launched “merpay”, a mobile payment service.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Roy Madden

MARCH 22, 2022

In this article, we’ll show you how to use Leo to: Monitor critical vulnerabilities and zero-days Research the behavior of specific threat actors and malware families Understand the threat landscape around your industry Track niche cybersecurity topics. Research the behavior of specific threat actors and malware families.

Research Software 93

Research Software User Testing Product Research Reporting Tools 93

Mixpanel

SEPTEMBER 21, 2023

Why wouldn’t the same go for building apps? After amassing eight million dollars and tens of thousands of engaged followers online behind his moniker, Xu has taken his learnings and applied them to AfterHour , the new social media app he’s purpose-built for “degen” traders like himself. Is that where the user appetite is?

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? Should the Voice of Customer influence product development? You may have realized how customer feedback has become a huge focus in recent years.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Modus Create

FEBRUARY 16, 2024

Cybersecurity is now engrained in every part of product development and digital transformation initiatives, even the user experience. Users increasingly demand and expect information privacy and robust encryption methods. Preventing security breaches is a top challenge for 40% of organizations surveyed in our research report.

Data Visualization 52

Data Visualization Reporting Tools Development Team Review User Testing 52

UX Studio: Product Management

JUNE 22, 2021

The most important tool empowering leaders can use is context. Context: the most important tool to empower your team. The most important tool leaders can use to empower their team members is context. . Thinking about what a great product would be for your customers is an ongoing task that is never finished.

Data Visualization 130

Data Visualization User Testing Analytic Tools Weak Development Team 130

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best reports, statistics, and product benchmarks. That’s a lot, right?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Gainsight

NOVEMBER 2, 2022

This article was authored by Sheryl Estrada , Senior Reporter at Fortune, and originally published in CFO Daily. . Right now all companies—whether they’ve been around for 100 years or are just emerging—are focusing on KPIs that reflect modern technologies. who shared their perspectives as finance chiefs. We have legacy systems.

Reporting Tools 52

Reporting Tools Research Software KPI User Testing 52

Nulab

SEPTEMBER 22, 2021

Whether you’re an established company with a new product or a brand-new startup, knowing where you fit in the market is vital. Without this knowledge, you could end up sinking hundreds, thousands — or even millions of dollars into a product or service that no one actually wants (looking at you, Google Glass ). Yahoo Finance.

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

The Product Coalition

MAY 3, 2020

With very fewer peer interactions, these humble entrepreneurs are able to master the must-haves of their businesses like social media management, website development, and finance with powerful tools and resources. As the founder and manager of a personal brand myself, I can’t emphasize the need for these tools enough.

Research Software 88

Research Software Reporting Tools Startups Customer Experience 88

DISQO

APRIL 2, 2020

As Americans get used to a new normal of social distancing, consumers are adjusting their needs and wants regarding finances — handling their own and changing where they get information or advice. For the safety of consumers, the bank staff, all our families and the community, nobody should be walking into a branch. “For

Banking 52

Banking User Testing Reporting Tools Presentation 52

DISQO

APRIL 2, 2020

As Americans get used to a new normal of social distancing, consumers are adjusting their needs and wants regarding finances — handling their own and changing where they get information or advice. For the safety of consumers, the bank staff, all our families and the community, nobody should be walking into a branch. “For

Banking 52

Banking User Testing Reporting Tools Presentation 52

Gainsight

APRIL 21, 2022

Over the past several years, Gainsight has turned to the field of information and statistical reporting to aid in traversing change and building out new paths. One of the leaders in research, advisory, and consulting is Forrester. Customer success! Intervene to remove barriers between customers and their goals.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Technical Review 52

Modus Create

FEBRUARY 16, 2022

The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report. Organizations that use innovation labs to solve real-world problems for potential customers will continue to gain value from them. .

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Roy Madden

APRIL 4, 2022

In this article, we’ll show you how to use Leo to: Track your competitors and their strategic moves Stay ahead of consumer trends and insights Scout technical innovation Identify business development opportunities. New articles, reports, or social media posts that match the specified Leo Concepts will appear in the Leo Web Alert feed.

Technical Review 78

Technical Review Engineering User Testing Artificial Inteligence 78