Intercom, Inc.

JANUARY 19, 2021

Here’s a simple framework for managing it. A few years ago, we wanted to improve the A/B testing functionality in some of our targeted messages. On the surface, there appeared to be illogical inconsistencies across messaging functionality, like scheduling, A/B testing, or goals. A three step framework for tackling the debt.

Framework 272

Framework Customer Experience Systems Review User Testing 272

The Product Coalition

DECEMBER 23, 2021

Guest post by Mark Mayo, Senior Quality Engineer at Terem Technologies This is the process of writing code and using tools to automate the user interface (UI) testing of front-end components of websites, desktop applications or mobile applications. But, getting it right goes beyond the coding of the tests and the tools you use.

User Testing 157

User Testing Product Research Testing Reporting Tools 157

Usersnap

SEPTEMBER 16, 2021

With technology underpinning all business processes today, with the pace at which new technologies are emerging, companies need to introduce new products and services at a faster rate than their competitors using user acceptance testing software to meet the needs of the end user. What Is A Good User Acceptance Testing Definition?

User Testing 119

User Testing Feedback Software Reporting Tools Customer Experience 119

Mind the Product

APRIL 10, 2020

In this talk from #MTP Engage Manchester consultant Itamar Gilad takes us through his GIST (goals, ideas, steps, tasks) framework. Itamar’s framework has four levels of planning: Goals, which tell us what we are trying to achieve. Steps, that develop the ideas and test them. They go out and test many ideas to look for evidence.

Framework 166

Framework Weak Development Team Customer Experience User Testing 166

Product Talk

MAY 3, 2023

. – Tweet This We recently discussed this book in our CDH community and one of the questions that came up was how do we assess a customer’s willingness to pay. Question: How do you test a customer’s willingness to pay for a solution? With demand testing, we want to observe actual behavior. Let’s dive in.

User Testing 213

User Testing Product Research Testing Feedback Software 213

Userpilot

JANUARY 29, 2023

Why do product managers need a new feature validation framework? How can you build one? TL;DR Product managers need a new feature validation framework to ensure that they meet user needs or drive organizational goals and avert product failure. Your new feature validation framework should consist of at least 3 techniques.

User Testing 87

User Testing Product Research Framework Feedback Software 87

The Product Guy

APRIL 9, 2020

There are a lot of articles today about how to build rapport but a quick Google search reveals that a lot of them are written in a listicle format where the ideas are either abstract and therefore too vague or situation-based and therefore not easily applicable. The framework. Test See how that initial test works in the actual meeting.

Framework 189

Framework User Testing Product Research Weak Development Team 189

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. However, selecting a framework or creating one from scratch can be very confusing.

Feedback Software 86

Feedback Software Research Software Analytic Tools Product Research 86

The Product Coalition

JULY 17, 2022

If you’re looking to improve your team's work, a product management framework can be an excellent starting point. A framework is a set of guidelines or principles that can help guide your team’s decisions and provide a common understanding for all team members. Example of Applying DACI Framework 2. How to use it?

Framework 130

Framework Product Research User Testing Feedback Software 130

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience. Source: Userpilot.

Research Software 90

Research Software Analytic Tools Feedback Software Product Research 90

Product Talk

NOVEMBER 15, 2023

Interviewing customers , building opportunity solution trees , running assumption tests —these are all activities that take your attention away from delivery. Then I can start doing some of those things like story mapping a solution, generating assumptions, and starting to think about, can I question or test some of those assumptions?

Product Research 228

Product Research Customer Experience Data Visualization User Testing 228

Userpilot

JULY 31, 2023

What A/B testing metrics should you choose? This means you need to follow a good framework and track the right metrics if you want to prove your success. That’s why we’re going to talk about the frameworks you can follow. That’s why we’re going to talk about the frameworks you can follow. What is A/B testing?

Onboarding KPIs 78

Onboarding KPIs User Testing Product Research Analytic Tools 78

Userpilot

JANUARY 23, 2023

A properly-crafted growth marketing framework brings clarity and direction to your SaaS business. It also covers the following: The definition and benefits of a growth marketing framework. It also covers the following: The definition and benefits of a growth marketing framework. What is a growth marketing framework?

Analytic Tools 87

Analytic Tools Feedback Software Framework Data Visualization 87

Userpilot

SEPTEMBER 23, 2022

What is the product-market fit framework? How is product market fit different from product-customer fit? The product market fit framework is a strategy that helps achieve and maintain the PMF. Before you start building, validate the problem you’re solving and potential solutions with experimentation and testing.

User Testing 59

User Testing Product Research Feedback Software Framework 59

Userpilot

MARCH 25, 2022

A continuous message testing process is essential for getting the most out of your product marketing efforts. But without running frequent tests or research on your messages, how can you know what language to use for conversions? In this post, you’ll discover the importance of message testing and how to get it right.

User Testing 86

User Testing Product Research Messaging Data Visualization 86

Split

AUGUST 5, 2020

Testing in production is becoming more and more common across tech. The following plan is both guidance and order of operations for what to implement if you want to start testing in production. If your team is still hesitant or fearful, have them watch my video on testing in production. The Benefits of Testing in Production.

Product Research 86

Product Research User Testing Testing Onboarding KPIs 86

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. What is a product analytics framework? Without further ado, let’s dive in!

Analytic Tools 69

Analytic Tools Data Visualization Feedback Software Research Software 69

Userpilot

OCTOBER 27, 2022

What is iterative testing? How can it help product managers build products that drive value for their customers? Iterative testing involves running repeated experiments on your product features to evaluate their effectiveness and identify improvement opportunities. Iterative testing enables evidence-based incremental innovation.

User Testing 93

User Testing Product Research Feedback Software Testing 93

The Product Coalition

DECEMBER 2, 2020

Keys to A/B Testing I recently hosted a webinar on the keys to A/B testing and how to structure these components for a company. Therefore, what follows is a rough outline for how I approach A/B testing when I join a company or when I get started. Should you be doing A/B tests as a company?

User Testing 97

User Testing Product Research Testing Onboarding KPIs 97

ProductCraft

AUGUST 19, 2021

Modern product teams are simultaneously balancing the speed with which they need to deliver new features and the need to test hypotheses, uncover unmet needs, and gain new insights about their users. Given these competing pressures, how should a product team go about determining how to invest.

User Testing 128

User Testing Product Research Framework Customer Feedback 128

The Product Coalition

NOVEMBER 17, 2023

Stats & Facts on Web3 Niche The Role of Web3 App in Blockchain Key Features Required to Develop A Web3 Application Tech Stacks Required to Develop A Web3 Application How Does Web3 App Work? Web3 App Development For Various Niches How to Develop A Web3 Application? How to Develop A Web3 Application? Step by Step Process!

Analytic Tools 107

Analytic Tools Feedback Software Data Visualization User Testing 107

Userpilot

DECEMBER 15, 2023

Usability testing is an essential part of the product design process. However, face-to-face testing isn’t always practical, so UX teams turn to remote usability testing as an alternative. TL;DR Remote usability testing is a UX research method that doesn’t require meeting the participants face-to-face.

Research Software 90

Research Software Feedback Software Analytic Tools User Testing 90

The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. One test of a new framework is how well it explains “previous observations.” In this article, I tie the older posts to the framework. How to Prioritize: Top 6 Techniques.

Framework 170

Framework Product Management Product Manager Weak Development Team 170

Userpilot

APRIL 28, 2023

Any product manager should understand the power of a product adoption framework as it can transform their ability to help users get value from their product and achieve their goals. We’re going to unpack what adoption is, why it matters, how to measure it, the strategies you can use to improve it and share the right tool for the job.

Analytic Tools 76

Analytic Tools Feedback Software Framework Onboarding KPIs 76

Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs.

User Testing 74

User Testing Product Research Data Visualization Feedback Software 74

Userzoom

AUGUST 15, 2019

Remote unmoderated usability testing is a flexible and versatile methodology that caters to various research needs. Remote unmoderated research is a method for testing websites, prototypes and mobile applications using a software tool. How to run a remote unmoderated usability test. What is a remote unmoderated research?

User Testing 118

User Testing Product Research Testing Research Software 118

Userpilot

SEPTEMBER 10, 2022

What is a framework for problem-solving? And how can product managers use them to tackle the challenges they face? We also look at examples of different frameworks and the main steps in the problem-solving process. Many companies like Google use the CIRCLES framework for problem-solving. Problem-solving framework example.

Framework 94

Framework Feedback Software User Testing Research Software 94

Product Talk

MAY 1, 2024

May 6 – Opportunity Solution Trees: Overcoming the Most Common Mistakes In this one-hour webinar, I’ll cover the most common mistakes teams make when getting started with opportunity solution trees and how to overcome them. Register here. Register here. Register here.

Product Research 226

Product Research Webinar Events Engineering 226

Userpilot

OCTOBER 8, 2022

Instead, you need a comprehensive customer onboarding framework to give you a sense of structure… and set you and your SaaS up for success. A customer onboarding framework is a structured way of thinking about the set of actions, activities, and tools that go into helping a customer experience value. Populating empty states.

Analytic Tools 81

Analytic Tools Onboarding KPIs Feedback Software Framework 81

Userpilot

OCTOBER 11, 2023

In this article, we're going to explain what a growth experiment is, how to create one, unpack how they're implemented, and how they can help you create sustainable growth over time. TL;DR The growth experimentation process is a systematic approach to testing new ideas. Let's get right into it!

User Testing 88

User Testing Product Research Customer Experience Onboarding KPIs 88

Userpilot

FEBRUARY 9, 2022

Have a hard time choosing between product prioritization frameworks? As a product manager , deciding how to spend your time and resources can be difficult, especially as you are bombarded with meetings, feature requests, new customer data, shifting objectives , and more. Luckily, product prioritization frameworks exist for just that.

Framework 91

Framework Onboarding KPIs Customer Experience Data Visualization 91

Userpilot

MAY 1, 2024

Usability testing can also come in handy. Focus groups A focus group is an effective user research technique for collecting in-depth qualitative feedback , much like usability testing. But how do you encourage more people to participate in user research? Integrating HubSpot with Userpilot. SMART goal setting.

User Testing 87

User Testing Feedback Software Analytic Tools Research Software 87

Userpilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. Our guide introduces 15 popular prioritization frameworks along with their pros and cons. What is a feature prioritization framework?

Framework 79

Framework Feedback Software Onboarding KPIs User Testing 79

Userpilot

MAY 29, 2023

Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. A customer engagement model or framework makes organizing and deploying various customer engagement strategies easier along the customer journey. What is a customer engagement framework?

Analytic Tools 70

Analytic Tools Feedback Software User Testing Customer Experience 70

Userpilot

APRIL 16, 2024

That said, we’ll review how to build a strong product strategy that delights users and unlocks product growth. Define strategic goals using the SMART framework to align with business needs. A/B test product changes to optimize the experience and increase lifetime value. SMART goals framework. And where do you start?

Data Visualization 82

Data Visualization User Testing Customer Experience Analytic Tools 82

The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. One test of a new framework is how well it explains “previous observations.” In this article, I tie the older posts to the framework. How to Prioritize: Top 6 Techniques.

Framework 150

Framework Product Management Product Manager Weak Development Team 150

The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. One test of a new framework is how well it explains “previous observations.” In this article, I tie the older posts to the framework. How to Prioritize: Top 6 Techniques.

Framework 150

Framework Product Management Product Manager Weak Development Team 150