Modus Create

MARCH 16, 2020

The travel industry as a whole (hotels, tourism, and airlines) is experiencing significant cancellations from consumers. We’ve received questions from a few of our clients on how Modus Create is managing the effects of COVID-19 and what we recommend companies and clients do to mitigate the risks.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

PMLesson's Ace the PM Interview

OCTOBER 29, 2021

To help you prepare, we've talked to many SWE candidates, current software engineers at the top tech companies, and technical managers for an inside, comprehensive look into the SWE interview. System Design Design a reservation and payment system for a parking garage. Design a visual landmark recognition system.

Software Engineering 52

Software Engineering Software Review Engineering Technical Review 52

The Product Guy

OCTOBER 1, 2018

As a product manager, it can be quite daunting to start a new software product from scratch. I encourage you to review Jeff Patton’s process for building the story map. Based in Mexico City, he’s currently in charge of Product Management and Growth at Proscai. High level map (the backbone and walking skeleton).

Roadmap 133

Roadmap Customer Experience Workshop Document 133

Intercom, Inc.

MAY 13, 2019

But when content is the lowest priority, you might assume that the poor performance of your onboarding is due to bad content that can be solved quickly and cheaply by “making the words better.”. This might be a fantastic way to tell a story in a movie or time-travel novel, but not so much for a product. We never sound: Arrogant.

User Testing 171

User Testing Customer Experience Research Software Product Research 171

Surya Suravarapu

FEBRUARY 27, 2020

More often than not, they can't build it by themselves due to various constraints and look to hire a product for the job. Demand Reducers Forces that reduce or block demand should be investigated and managed with the same enthusiasm as demand generation. In the business of product building, we too deal with systems.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

eG Innovations

APRIL 12, 2022

Payment gateways are complex systems. A single transaction in payment processing systems travels through multiple sub-systems. It is also key for SRE teams to inform management of the business impacts including the cost of lost sales and which users were impacted so follow-up mitigation steps can be actioned.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

Payment gateways are complex systems. A single transaction in payment processing systems travels through multiple sub-systems. It is also key for SRE teams to inform management of the business impacts including the cost of lost sales and which users were impacted so follow-up mitigation steps can be actioned.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. Skills a Product Manager Need Analytical Skills In your current role as a consultant, you will have developed and honed your analytical skills. Ideally, you will have directly assisted a product manager on one of your projects.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. Skills a Product Manager Need Analytical Skills In your current role as a consultant, you will have developed and honed your analytical skills. Ideally, you will have directly assisted a product manager on one of your projects.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Userzoom

JUNE 6, 2019

We are multidisciplinary teams with a mission to deliver people the most meaningful and delightful experiences in the travel field. And finally, also the quality of the research results were affected, mostly due to not set standards of outcome. And also, she’s a big fan of system thinking. And we need to be fast.

User Testing 93

User Testing Research Software Product Research UX 93

Modus Create

JULY 1, 2020

This article is also helpful for managers who have employees who suffer from Lupus or have a similar issue. My immune system is so strong that my immune system attacks my healthy cells. It went after my joints, my nervous system, and skin. For this reason, I strongly prefer not to travel, except maybe 2-3 hours by car.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

Business of Software Conference

JULY 7, 2021

Our CRM system can prompt the team to make the optimum number of calls, to follow up efficiently and to be better at predicting call or demo outcomes. This evidence-based approach to managing sales performance certainly helps us to make better decisions about how we develop our sales teams and how we best use the talents available to us.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

UX Studio

MARCH 11, 2024

Business understanding, effective communication and systems thinking. And I actually ended up traveling around teaching windsurfing for about eight years before becoming a designer. So as I said, I traveled around for eight years. So, for eight years, I was teaching windsurfing, and I would travel around to different places.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

The Product Coalition

DECEMBER 11, 2018

They’re wrong: it’s possible to be a remote product manager. Even though product managers are supposed to engage various teams during the day, chances are you are not moving that much. But in some companies, management can just be too adamant : they would prefer to see all employees, in their seats, at all times.

Analytic Tools 60

Analytic Tools Technical Review Data Visualization Customer Experience 60

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Andrew Chen

NOVEMBER 1, 2021

In this essay, I’ll aim to answer this critical question — how do you hire a Head of Growth — using parts of framework from my upcoming first book, The Cold Start Problem. The framework for the book starts with an empirical insight: Most networks fail at the beginning. The initial step is to define your needs.

Customer Experience 82

Customer Experience User Testing Technical Review Onboarding KPIs 82

Gainsight

JUNE 10, 2021

They evolved their Health Score and devised a new scorecard system aligning each of their customers’ segments. Nominated by Pam, Sutela, Customer Success Operations Manager, Sonotype, Inc. This new focus fulfilled their CS operations goals of reviewing inefficient processes and automating them. . Congratulations!

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

Gainsight

JULY 22, 2019

Almost none of us will split an atom or travel to space, but many of us will use a computer every day for the rest of our lives. That’s why I’m writing this post: to give credit where it’s due and to raise the profile of our world-class engineering team. So what’s the point?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

Gainsight

JULY 22, 2019

Almost none of us will split an atom or travel to space, but many of us will use a computer every day for the rest of our lives. That’s why I’m writing this post: to give credit where it’s due and to raise the profile of our world-class engineering team. So what’s the point?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. Then later on, I did some management and digital consulting as well. “ Innovation is not something completely brand new.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Intercom, Inc.

SEPTEMBER 12, 2019

This is the message Gerry Scullion champions with his Human-Centered Design Network , a regular content series dedicated to helping product managers and designers across a spate of disciplines think more altruistically about what they’re putting into the world. And it’s the system that’s at fault. This is the system.”

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

Intercom, Inc.

JULY 19, 2018

Many engineers feel like they must make a jump into management to lead. After coaching 100+ tech leads, managers, directors, VPs, and CTOs, Jean and Edmond are distilling their most valuable lessons into workshops and online courses. If you think of leadership just as management, there aren’t that many spots.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Modus Create

MARCH 8, 2020

Personally, I have been in technology for 15 years, focused on product management, project management, QA, and now on the delivery and sales side. Sarah McCasland – Director, Delivery Management. After speaking with our former recruiter about a Product Manager role, I was excited. I found Modus on flexjobs.com.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Pragmatic Marketing

JULY 13, 2020

Resources have been scarce, travel to customers dropped to near zero and the future is unclear. Digital Lumens began in 2010 as a lighting management system for large industrial customers. The Dead Squirrel Value Selling Framework. About Digital Lumens. How urgently would you want to get rid of the smell?

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Resources have been scarce, travel to customers dropped to near zero and the future is unclear. Digital Lumens began in 2010 as a lighting management system for large industrial customers. The Dead Squirrel Value Selling Framework. About Digital Lumens. How urgently would you want to get rid of the smell?

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Resources have been scarce, travel to customers dropped to near zero and the future is unclear. Digital Lumens began in 2010 as a lighting management system for large industrial customers. The Dead Squirrel Value Selling Framework. About Digital Lumens. How urgently would you want to get rid of the smell?

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Business of Software Conference

OCTOBER 11, 2023

Will getting the app be dangerous for you?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Mixpanel

AUGUST 3, 2023

Mark Kilens, Chief Marketing Officer at Airmeet, says he uses a framework when he thinks about marketing strategy. With this framework, you can develop a marketing strategy that focuses on your larger goals—like the success metrics and value moment conversion—and then look at what tactics are most effective at improving those metrics.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Mark Kilens, Chief Marketing Officer at Airmeet, says he uses a framework when he thinks about marketing strategy. With this framework, you can develop a marketing strategy that focuses on your larger goals—like the success metrics and value moment conversion—and then look at what tactics are most effective at improving those metrics.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Mark Kilens, Chief Marketing Officer at Airmeet, says he uses a framework when he thinks about marketing strategy. With this framework, you can develop a marketing strategy that focuses on your larger goals—like the success metrics and value moment conversion—and then look at what tactics are most effective at improving those metrics.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

Gainsight

APRIL 29, 2019

We sat down with Melissa Perri, author of “ Escaping the Build Trap: How Effective Product Management Creates Real Value ,” to learn how we can be more mindful of the product experiences we’re building. Melissa Perri is on a mission to “help make product managers and their organizations awesome.”

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14