The Product Coalition

FEBRUARY 5, 2021

Then she decided to acquire technical skills in web development to get closer to the product development process. After attending a web development boot camp and working as a web developer at a small startup, she got the opportunity to become a product manager. After graduating in 2013, she moved to London, U.K.

Technical Advisors 111

Technical Advisors Reporting Tools Technical Review Customer Experience 111

Intercom, Inc.

OCTOBER 2, 2018

Over the past few years Intercom’s customer base has grown considerably beyond the startup and product-focused readership we initially focused on with Inside Intercom. We still love that audience, but we now offer products for sales , marketing and support teams and have been going deep on those topics as well.

Blog 162

Blog User Testing Customer Experience Research Software 162

Userpilot

MARCH 8, 2022

How to create a scalable product organization. How product strategy uses a company's vision to fuel profitability. An iterative product framework for identifying and pursuing the right opportunities to create value. Melissa broke silence over the excessive focus on delivery in product teams.

Technical Advisors 111

Technical Advisors Product Research Analytic Tools User Testing 111

Mind the Product

JANUARY 16, 2020

Product roles are becoming increasingly important in many companies, from the unicorn startups to older more established firms. Making the Transition to Product. This sparked her interest in digital products, and she began to make the transition.

Data Visualization 114

Data Visualization Customer Experience Customer Feedback Transportation 114

Sachin Rekhi

DECEMBER 5, 2015

The hunt for finding product/market fit in an early-stage startup is an elusive one, often fraught with chaos, and certainly never easy. I've led the hunt for product/market fit in 3 startups that I co-founded and also had the opportunity to do so for 3 new products launched at established tech giants LinkedIn and Microsoft.

Product Marketing 68

Product Marketing Marketing Startups Framework 68

Brian Balfour

JANUARY 24, 2019

Nine months after being acquired, Buzzfeed reported on an internal memo from the TBH founders about how to execute product launches. The key quote is: “ It is critical to design a process that allows you to launch vastly different product experiences within specific communities so your product can reach critical mass.”

Customer Experience 111

Customer Experience User Testing Product Research Data Visualization 111

Mind the Product

FEBRUARY 21, 2017

His fourth startup NumberFour is one of the most curiously awaited product launches in 2017. Get your MTP Engage Hamburg tickets today! Marco Börries. Making Ideas Work in a Complex World. Marco is a German entrepreneur with a passion for making ideas work. Grab your tickets today, spaces are limited!

Research Software 117

Research Software Feedback Software Product Research User Testing 117

Department of Product

JANUARY 17, 2023

We were recently inspired by the folks at Deel, a startup focused on helping global businesses hire global talent. Unlike conventional SaaS products who charge a flat monthly fee or a fee based on transactions, Deel instead chargers customers upon completion of contracts. Sign up for the weekly Product Briefing.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Department of Product

OCTOBER 23, 2022

Since product development is often a blank canvas (particularly in startups) the sheer number of possible scenarios and opportunities you might want to explore can be overwhelming: Should we build a mobile app or not? Nothing stays static for long in product. Sign up for the weekly Product Briefing.

Research Software 52

Research Software Product Research Product Management Product Manager 52

Userpilot

JULY 17, 2023

The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion. A well-structured product team requires a product leader – either a product manager or a product owner.

Analytic Tools 82

Analytic Tools Feedback Software Research Software Product Research 82

Department of Product

MAY 22, 2020

Product strategy and the question of feature depth vs. breadth Aside from the ways in which features link directly to your value chain, there is a wider strategic question to consider. The question for product managers particularly, is one of feature depth vs breadth. Sign up for the weekly Product Briefing.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

UX Studio: Product Management

NOVEMBER 24, 2020

Our UX experts often travel to meet the client, work right on the spot, and become a true extension of the client’s product team. . Due to the recent global restrictions, we have developed a framework for effective remote collaboration, enabling us to work with clients from various time zones.

Product Research 115

Product Research Research Software Software Review Technical Review 115

The Product Coalition

DECEMBER 21, 2020

Idea validation is a process where a specific product, service, or business idea is tested in various ways to determine its viability. It’s a framework to make quick, painless, and informed judgments about your idea so that you know whether it’s worth pursuing. Marketing a new product launch is an entire field all on its own.

User Testing 156

User Testing Product Research Research Software Feedback Software 156

Ask Benny

FEBRUARY 28, 2018

Whether it's a product or a feature, I believe this method works for both and helps in creating a framework for making it on time. Some Real-Life Product Example A few years ago, in a startup I worked for, we just signed our pilot agreement with our first big customer. The nice to have: These are the cherries on the cake.

Data Visualization 106

Data Visualization Customer Experience User Testing Dashboard 106

Userpilot

FEBRUARY 17, 2021

If you are a PMA member ($299 annual fee), you also get access to exclusive content, all the PMM summits OnDemand, Slide-decks and frameworks, and access to PMM Mentors, among other perks. Product Con. What: The largest online product management conference in the world with years of digital experience.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

The Product Coalition

FEBRUARY 28, 2018

Whether it’s a product or a feature, I believe this method works for both and helps in creating a framework for making it on time. Some Real-Life Product Example A few years ago, in a startup I worked for, we just signed our pilot agreement with our first big customer. It almost always helps.

Data Visualization 60

Data Visualization Customer Experience User Testing Dashboard 60

Ask Benny

FEBRUARY 26, 2019

Whether it's a product or a feature, I believe this method works for both and helps in creating a framework for making it on time. Some Real-Life Product Example A few years ago, in a startup I worked for, we just signed our pilot agreement with our first big customer. The nice to have: These are the cherries on the cake.

Data Visualization 60

Data Visualization Customer Experience User Testing Dashboard 60

Userpilot

SEPTEMBER 20, 2022

The customer development framework helps teams validate product ideas and build products that solve customers’ problems. It was developed by Steve Blank and popularized by Eric Ries in The Lean Startup. Finally, it helps teams to achieve the product-market fit faster. It considerably delays the product launch.

User Testing 95

User Testing Product Research Customer Experience Customer Feedback 95

Userpilot

JUNE 25, 2023

Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game. TL;DR Continuous Discovery Habits is a guide for Teresa Torres’ discovery framework.

Books 85

Books Analytic Tools Data Visualization Product Research 85

Product Talk

MAY 3, 2023

What a lot of teams—especially startup founders—do is ask their customers, “Hey, would you pay for this? Tweet This A Good Approach: Ask About the Past So in the framework of good, better, best, what counts as “good”? Plenty of products are bought and then made to order (think Dell computers, custom cars, and even Boeing airplanes).

User Testing 216

User Testing Product Research Testing Feedback Software 216

The Basics of Product Management

JULY 17, 2020

Choosing the right product strategy framework is very important for every product manager. Remember, choosing the right product strategy will go a long way in making sure that the entire product life cycle proceeds flawlessly. The product manager is the one who takes the decision on which framework to use.

Framework 52

Framework Product Strategy Strategy Customer Satisfaction 52

Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. As a product marketer , it is your job to identify the best target audience for your product, while also finding the best pricing options, distribution channels, and unique value propositions.

Feedback Software 84

Feedback Software User Testing Product Research Strategy 84

Userpilot

DECEMBER 8, 2022

SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right. Entering immature markets and devising a relatable product vision are also serious challenges. Over 90% of SaaS startups fail, only 35% get past the 10-year mark, and only 40% of these ever become profitable.

Feedback Software 94

Feedback Software Research Software User Testing Analytic Tools 94

Mixpanel

FEBRUARY 23, 2021

With that in mind, product-market fit is a spectrum 4. Every business is unique, and metrics frameworks apply differently 5. Once you find product-market fit, it’s not static 6. Don’t invest in growth until you’ve found product-market fit Bonus advice we love Closing thoughts. It makes sense intuitively.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Department of Product

MARCH 28, 2022

Technical trends Of all the different trends that product managers need to be aware of, technical trends are some of the most difficult, since the space is constantly evolving and no one is ever sure whether a new technology is actually going to become widely adopted, or whether it’s just another flash in the pan.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Intercom, Inc.

DECEMBER 18, 2019

In the past 12 months on Inside Intercom, we’ve published nearly 200 blog posts covering everything from product launches to product strategy ; from growth stories to goal setting ; from building teams to bot skills ; from sales insights to stand-up comedy. Stand in the spotlight.

Research Software 30

Research Software Reporting Tools User Testing Customer Experience 30

Andrew Chen

JANUARY 9, 2020

Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Why startups are hard – the math of venture capital tells the story. Is your startup idea already taken?

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Bain Public

JANUARY 11, 2022

Your job is to filter these requests through the decision-making framework , move evidence up the confidence meter from "I’m convinced this is the right thing to do" to anecdotal evidence, user studies and data support, making sure that they have enough beef to justify an investment in engineering resources. We can help! Book a demo here.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

The Product Coalition

NOVEMBER 6, 2019

Knowing what lies ahead , how long to spend at each phase, what could cause delays along the way… It is just all-around helpful for many reasons, from budgeting to coordinating with other product launches at big companies. If you are time-conscious Here’s one for the startups. They say time is money, and most startups lack both.

Roadmap 61

Roadmap Data Visualization Technical Review User Testing 61

The Product Coalition

DECEMBER 20, 2018

If you work at an established organization, you are likely to have set product guidelines and a particular commercial direction. You will be much freer to start something from scratch at a smaller startup. If you are time-conscious Here’s one for the startups. They say time is money, and most startups lack both.

Roadmap 60

Roadmap Data Visualization User Testing Technical Review 60

Intercom, Inc.

DECEMBER 16, 2021

If you’re in the startup world, chances are you know exactly who Andrew Chen is. What was the secret of all the Silicon Valley high-growth startups we’ve seen over the years? Well, the quest for that answer led him to write The Cold Start Problem: Using Network Effects to Scale Your Product. How did the tech giants get so… big?

Reporting Tools 138

Reporting Tools Customer Experience Books Startups 138

Department of Product

AUGUST 2, 2020

A product that has invested heavily in integrating content into the overall experience oozes quality. The unsung heroes of the modern product team will thank you for it. A deep dive into the tools, frameworks and processes used by product managers from top companies. Sign up for the weekly Product Briefing.

Feedback Software 52

Feedback Software Strategy Onboarding KPIs User Testing 52

The Product Coalition

JULY 3, 2018

A solid Product Roadmap will help you efficiently and systematically achieve the necessary steps to a successful Product Launch. If you had to use 1 word to sum up what PMs do, most PMs I know would likely pick “Product Roadmap”. Okay that’s technically 2, but you get the drift.)

Roadmap 60

Roadmap Feedback Software Data Visualization B2C 60

Department of Product

JUNE 27, 2022

Jade Rubick is a former VP of Engineering at New Relic , and VP of Product and Engineering at Gremlin. He now advises startups on how to scale their product development organizations. Jade writes about product development on his blog, and has a free (or paid) course of engineering (and product development) leadership.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Andrew Chen

JANUARY 9, 2020

Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Why startups are hard – the math of venture capital tells the story. Is your startup idea already taken?

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

The Product Coalition

MARCH 21, 2019

Through these failures, I’ve come up with a framework for defining, layering, and communicating an effective product strategy that can close the gap between strategy and execution. Why Defining Product Strategy is Hard Strategy Overload One of the challenges with the word “Strategy” is that it is an overloaded term.

Strategy 60

Strategy Analytic Tools Technical Review Customer Experience 60

Department of Product

AUGUST 22, 2022

How to Conduct a Product Health Check Why gathering health indicators helps you make better product decisions I was chatting to a friend the other day who had just taken on a senior product director level role at a venture backed startup. Sign up for the weekly Product Briefing.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52