Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

The Product Coalition

APRIL 7, 2021

Are you searching for the tech and design partner you can trust while building your mobile app together? As a consequence of this, the mobile app development industry is on the rise now. Probably, you look for a research-based recommendation of a reliable app development service provider too.

Research Software 143

Research Software Feedback Software Artificial Inteligence User Testing 143

Melissa Perri

JUNE 29, 2017

Let’s look at where these terms and disciplines originated from and how some common frameworks explain them. I was tasked with gathering the requirements from sales, coming up with a solution, designing it, and then shipping the specification document to development to be built. It can and should exist with any framework or process.

Product Management 325

Product Management Product Manager Product Research Customer Experience 325

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. User research is a vital part of the design process. Since Thomas Watson Jr. Prototype it til you make it.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

JANUARY 9, 2024

With the vast number of people required to conduct research efficiently, orchestrating this symphony of manpower and resources can be incredibly challenging. TL;DR Research operations (also known as ResearchOps) consist of organizing people, resources, and processes to streamline research and maximize impact.

Research Software 101

Research Software Data Visualization Analytic Tools User Testing 101

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. But there was still more they could be doing.

Product Research 286

Product Research User Testing Customer Experience Research Software 286

Usersnap

MAY 14, 2025

Trying to build the right thing without a solid discovery framework is like setting off on a road trip without a map or destination. Whether you’re in product, UX, or strategy, this is your blueprint for a discovery framework that actually moves the needle by connecting user insight to the metrics that drive revenue.

Product Research 52

Product Research Framework User Testing Customer Feedback 52

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 278

Agile Product Research User Testing Feedback Software 278

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Over time it’s become more of a mixed platform. And they said, “An iOS app.” Growing a gated platform. What drove that change?

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

UX Studio

AUGUST 14, 2017

A UX workshop can help you gather the team and brainstorm to make better decisions. Ensure everybody is on the same page by making them more involved in the product development process with these tools. In a UX workshop, we share research results with the participants and let them come up with their own conclusions.

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Workshop User Testing Research Software UX 107

Mind the Product

JUNE 26, 2017

An example of this would be using paper and pen, and uploading photos to a tool like Invision. We started by exploring the situations where the app would be used, similar to the Jobs to be Done framework. Exploring situations where the app will be used. A high-level prototype is quick and rough.

User Testing 189

User Testing Customer Feedback Customer Experience Research Software 189

Mind the Product

FEBRUARY 21, 2017

In his talk he will also share what it takes to approach such a complex product as a broad platform, why he made the development of dedicated tooling a priority for NumberFour and how he plans to grow adoption of NumberFour. Systems Thinking for Product Managers. The Workshops. Johanna Kollmann. Sebastian Deterding.

Research Software 163

Research Software Feedback Software Product Research User Testing 163

Product Innovation Educators

JANUARY 30, 2023

Summary of some concepts discussed for product managers [5:49] Can you take us through the Design Thinking framework as you applied it through the University of Wisconsin’s program? The framework we used was from the Stanford d.school. We identified the problem by looking at patterns in our research.

User Testing 249

User Testing Education Customer Feedback Product Research 249

Product Talk

AUGUST 4, 2021

They weren’t sure which methods were good for which steps in the process and they wanted a framework for putting it all together. This need is what led me to think about and design the opportunity solution tree. Their primary concern was my reliance on research. The research was important to me. But I still wasn’t sure.

Product Research 299

Product Research Books User Testing Research Software 299

Userpilot

JULY 25, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of UX researchers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a UX researcher.

Research Software 89

Research Software User Testing Product Research Analytic Tools 89

UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. It offers the designers variety of tools to work based on their goals.

Research Software 105

Research Software Feedback Software Data Visualization User Testing 105

Product Talk

SEPTEMBER 4, 2024

We’ll learn about how they started rolling out the product trio model at Botify, some of the tools and tactics they’ve developed to guide their work, and what they’ve observed from the research they’ve conducted with other product leaders and trios. Frameworks also help them to keep their goals within the appropriate scope.

Product Research 258

Product Research Onboarding KPIs CTO Coach Research Software 258

Roman Pichler

FEBRUARY 19, 2024

You use an outcome-based product roadmap and/or an opportunity solution tree , personas , user journey maps, and the product backlog to capture and validate your decisions and guide the product delivery effort. In the scaling framework SAFe, however, the SAFe product owner has level-one empowerment, as far as I can tell. [4]

Product Research 289

Product Research Product Management Product Manager Customer Experience 289

Product Innovation Educators

DECEMBER 12, 2022

As part of a workshop on roadmaps, I was briefly covering tips for gaining alignment, and someone told me, “I really enjoyed the workshop on roadmaps, but we need a workshop on alignment. This is the stuff that allows you to take any framework, any bunch of data, any existing team, and glue it together.”

Product Research 223

Product Research Workshop User Testing Management 223

Roman Pichler

AUGUST 15, 2023

Take a productivity tools suite like Microsoft Office or Google Workspace. If I was in charge of such a portfolio, I would use an overall strategy for the entire suite and separate product strategies for the individual tools like Microsoft PowerPoint and Google Slides. Competition: Is your product still sufficiently differentiated ?

Product Strategy 265

Product Strategy Strategy Research Software Customer Experience 265

Lenny Rachitsky

JANUARY 19, 2025

In our conversation, Elena and I discuss: 10 growth tactics that never work Her 3 favorite growth frameworks How to increase your career optionality Find the transcript at: [link] Some takeaways: Don’t hire a head of growth too early. Your problems aren’t unique. And always be evaluating if they’re still contributing.

User Testing 82

User Testing Product Research Customer Experience Framework 82

Mind the Product

MAY 16, 2019

Product people usually spend a substantial period of time in a problem-solution space, learning about customers, about their pain points, and seeking opportunities to add value. I came up with the concept during a workshop a couple of years ago and have been using it successfully ever since. Testimonial: /?test??m??ni?l/

Software Review 177

Software Review Development Research Software User Testing 177

Roman Pichler

MAY 8, 2018

Scrum is a simple framework with three roles: product owner, development team, and Scrum Master. The cross-functional development team makes the design and technology decisions; and the Scrum Master guides process and organisational change, as the following picture shows. Three Types of Leadership. Lead the Product.

Leadership 199

Leadership Research Software Feedback Software User Testing 199

Mind the Product

OCTOBER 17, 2019

Product people descended upon central London this morning for a series of Mind the Product training workshops , kicking off #mtpcon ahead of tomorrow’s conference. From the 14 workshops there was plenty to take away. Here’s a very quick snapshot of three of them, led by Julia Whitney, Joe Leech, and Frank Qiu.

Workshop 105

Workshop Customer Feedback Research Software User Testing 105

The Product Coalition

OCTOBER 6, 2021

Ambitious growth plans often require addressing new customer needs, entering new markets, selling dramatically different products or applying new technology. Usually, it starts with an insight into a market, customer problem or new technology. What’s the solution/product? This is where the New Venture Design Playbook comes in.

Product Research 166

Product Research Research Software Technical Review Software Review 166

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. We do live workshops and a ton of speaking engagements. Make sure you’ve got that viable program or platform.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186

The Product Coalition

JANUARY 26, 2021

As Marty Cagan states in Inspired : “When done well , the product vision is one of our most effective recruiting tools, and it serves to motivate the people on your teams to come to work every day.” Research-based?—? At Hidden, the GV Design Sprint is a key tool in our product innovation arsenal. It’s super powerful.

Vision 187

Vision Product Research User Testing Workshop 187

Product Talk

JANUARY 19, 2022

Advances in technology are allowing us to grow our class sizes without compromising the student experience. As a way around this problem, companies often asked us to teach in-person workshops. First, workshops are overwhelming for students. Workshops are overwhelming for students. Students love the workshop experience.

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Mind the Product

MAY 13, 2019

Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. We built our knowledge from desk research, user interviews and personal experiences. Platform: Lever : Eligibility % and Shadow £. Explain the why. Structure the What.

User Testing 194

User Testing Research Software Feedback Software Customer Experience 194

Userpilot

JULY 17, 2024

Eight detailed persona examples to inspire your user research. TL;DR A user persona is a fictional character representing a user type based on user research to ensure user-centered product design. Methods include in-app surveys , user interviews, user behavior data, reviews, and market research tools.

User Testing 105

User Testing Research Software Data Visualization Feedback Software 105

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Let’s have a look at them.

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Research Software Analytic Tools Feedback Software Data Visualization 59

Good Product Manager

AUGUST 17, 2015

I tackle this question, and introduce our SiriusDecisions Product Ownership Decision Framework , designed to help product management leaders through the process of deciding which approach is right for them. I’ll be presenting this webcast next week: August 26: The Keys to Succeeding With Integrated Solutions.

Workshop 74

Workshop Research Software Feedback Software Product Management 74

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Designing applications that address these specific pain points can set the stage for groundbreaking solutions.

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Analytic Tools Data Visualization Research Software Reporting Tools 98

Mind the Product

NOVEMBER 4, 2016

She’s an experienced facilitator of workshops, so at this year’s London #mtpcon she shared some practical ways to get teams to work together more productively. Many of the techniques used to run workshops can also be applied to the day-to-day running of a creative team, says Coward. Goals are collected and shared. Social connection.

Research Software 165

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Userpilot

JULY 21, 2024

Embarking on a career as a UX researcher involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful UX researcher. Looking into tools for UX researchers? Let’s dive in!

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Research Software Data Visualization Analytic Tools Feedback Software 52

UX Studio: Product Management

JANUARY 8, 2021

As an expert app designing company, we have prepared an in-depth overview of the top app design agencies to work with in 2021. Thus, we are sharing our selection of the best app designing companies for your consideration. How much it will cost to design a mobile app in 2021. List of top 10 mobile app design companies.

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

Intercom, Inc.

APRIL 26, 2018

Nir’s studies sit at the intersection of technology, business and psychology. A veteran of the advertising and video gaming industries, he has started (and sold) two technology companies and has taught at Stanford’s Graduate School of Business and the Hasso Plattner Institute of Design. That’s just not true.

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