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Listen to the audio version of this article: [link] Why Conflict Matters Conflict is often seen as something bad that should not occur. Think of the salespeople, marketers, and customer support team members, as well as the UX designers, architects, programmers, and testers you might interact with. But in fact, it’s perfectly normal.
How product managers can move from ideas to action Watch on YouTube TLDR In this episode, I speak with Atif Rafiq about how senior product leaders approach strategy development and execution. He has developed a systematic approach to problem-solving that forms the basis of his book, Decision Sprint: The New Way to Innovate into the Unknown.
The conversation tackled two questions that are defining modern product leadership: How do you make coaching actually work inside product teams How do you embed discovery into everyday work without burning people out or wasting time If you are building product with a team right now, these challenges probably feel familiar.
So I’ve been on the hunt for a framework that actually helps you measure and increase your velocity. From the creators of DORA, SPACE, and DevEx, and in collaboration with Laura Tacho and the team at DX , I’m excited to introduce you to Core 4. Her background is in developer tools and distributed systems.
Productside | Product Management Courses & Training How WellNest Rebooted Product Strategy (eBook Preview) When product teams get stuck in backlog chaos, stakeholder noise, and reactive shipping, its not a process problem. Once again, the company has posted a weak quarter, with lackluster results from its flagship product, BuildNest.
Through conversation, talent reviews, and direct experience leading large organizations, I’ve developed a few key principles to help new skip leads better understand and perform their role. How do I help line managers deal with IC performance issues on their team instead of dealing with them myself?
I was asked to give a ten-minute overview of my continuous discovery framework and then participated in a fireside chat where the host, Cecilie Smedstad , asked me to go deeper in a few areas. Discovery is a team sport. I did classic web development before there were frameworks back in the ’90s. Week over week.
How Great Product Teams Deliver Strategic Impact By Kathryn Shepherd-King At a Glance Great Product Teams Don’t Just Ship Fast. But great product teams play a bigger game. Product teams are great at developing a vision, but not always at aligning it. They Deliver Strategic Impact. It’s designed.
Scale through platform investment: Rather than custom solutions, Revolut builds scalable platforms that enable a team of 300 people to ship credit products monthly across 50 countries—a function that typically requires 2,000 to 3,000 employees at traditional banks.
One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery. It’s about ensuring that customer experiences align with promises made during product development and marketing.
“If you have 10 teams decorating the hood of a car with rhinestones, the hood gets so heavy you can’t lift it to fix the engine anymore. Thats what product development feels like in most organizations.” You’ll likely burn fuel, time, and goodwill without achieving anything meaningful.
Start the message creation process by selecting two or three of your most engaged channel partners to a team to do the work plus your best partner manager. Make sure channel partners on the team will be able to gather information from at least one customer and ideally two or three. What are our product’s strengths and weakness?
In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.
The team spent months building it, yet users dont see its value. It helps teams uncover real user needs, validate assumptions, and reduce development risks before committing time and resources. It is an actual team effort involving all stakeholders to foster diverse expertise and unique perspectives.
Here's a framework I use with my coaching clients: Tactical thinking : How do we solve this problem? Consider drafting a strategy yourself, using frameworks like the Strategy Stack. This proactive approach can spark valuable conversations and align your team's efforts. It's not just about getting things done.
8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.
Gartner estimates that through 2025, at least 30% of generative AI projects will fail after PoC due to poor data quality, inadequate risk controls, escalating costs, or unclear business value. Greater resource demands: Developing, training, and scaling AI systems can stretch budgets and overwhelm teams.
It’s like developing a sixth sense for product success. How can we assess the level of product sense in PMs, designers, and developers? Let’s revisit the framework. Is product sense an innate skill, or can the ‘art’ side be developed? The secret? Share People-First Leadership 2.
Angular is a popular framework for building dynamic web applications. So, instead of building a custom dashboard from scratch, your developers can use these libraries and integrate dashboarding capabilities into their applications quickly and efficiently. For most teams, a cookie-cutter Angular dashboard wont cut it.
This slow ramp-up helps teams catch critical issues early and protect user experience. Given today’s fast-changing environment, Lukas believes that roadmaps should be treated as flexible guides rather than rigid plans: “I think roadmaps aren’t necessarily bad, but they should acknowledge the fact that there is uncertainty.
In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Use this quick ROI framework to prove localized apps are worth it Despite its clear benefits, not every app needs localization (at least not right away).
With the average cost of developing a new drug at approximately $2.3 billion , streamlining and automating clinical development processes are perfect use cases for AI. McKinsey has estimated that AI technology could generate $60 billion to $110 billion per year in economic value for the pharma and medical-product subsectors alone.
Value escapes the team because of how they treat the request. ” Others on the team would likely describe the mobile app as “the thing.” Someone away from home when placing an order may worry about the package being delivered before they get home and being damaged by bad weather or wildlife. Sound familiar?
Start 2025 with the essential knowledge areas that give product managers more influence and success In 2024 I co-authored the 3rd edition of the Product Development and Management Body of Knowledge: A Guidebook for Product Innovation Training and Certification.
As I waited to speak with the exec team, my mind buzzed with voices: You got this. You're an internal team, each part with its own perspective and purpose. Don't show any signs of weakness!" This shift allows for more thoughtful and effective leadership guidance, leading to better team dynamics and outcomes.
We need to talk about the biggest lie in software development. For decades, we’ve been sold a story: “Waterfall bad, Agile good.” The Strawman We Love to Hate Most developers who trash “Waterfall” are attacking a caricature that never existed. “Do it twice.” Sound familiar?
How product managers use Jobs-To-Be-Done to create products customers love Watch on YouTube TLDR In this episode, I explain the Jobs-To-Be-Done (JTBD) framework, a powerful approach to understanding customer needs and developing successful products. ” For Tony and the team, this was a gut-wrenching experience.
Ive also included the key metrics I track and recommend for every product team. Crash rate in the first session: Keep crashes under 1% of sessions to reduce uninstalls and bad reviews. Ive been there too You’ll learn to identify and use the right metrics to make smarter decisions.
This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. If youre ready to move beyond quick fixes and build a sustainable product management framework, this is exactly what well show you from our first-hand experience! software development) to identify causal factors of a specific problem.
Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement. Ease of use and implementation Userpilot is known for its intuitive, no-code builder, making it easy to create and customize in-app experiences without needing developers.
As Lead Product Manager for Core Product, youll oversee state-of-the-art technologies, collaborate with top-tier engineers, and develop products that shape the industry. Who would be a bad fit for this job? PMs unfamiliar with highly technical teams and projects. PMs familiar with safety and ethical frameworks in AI.
Understanding the double diamond design process: Where session replay fits in The Double Diamond is a classical design framework that guides my design process. I can then use replays to highlight poor user flows and illustrate key pain points. Development/Design: At this stage, Im asking, How can I solve this problem?
At its core, a mental model is nothing more than a concept or framework that can be used to explain events and phenomena and make decisions. It could also be bad. This is no longer a situation where you can say, “Hmm, could be good—could be bad.”. What is a Mental Model. All cognition is based on primitive mental models.
There’s a lot of overlap between these heuristics, but they also each make valuable contributions and address weaknesses or omissions in each other. But like-wise they also include some weaknesses, for example: Lack of testable criteria: The value of a heuristic is limited if you can’t evaluate against it. Image by NordWood Themes.
One of the best signs of an effective product team is a regular cadence of customer interviews and product experiments. I’ve developed a simple framework to help teams evaluate the effectiveness of their methods. This isn’t the only way to use these tools, but it’s the most common, and it’s why they have a bad reputation.
Userpilot solves this problem by making it easier for product teams to create in-app guidance themselves, without any coding. That’s why teams over at VideaHealth are now using Userpilot to build in-app resource centers filled with searchable FAQs, articles, how-tos, and walkthroughs. Multiply that by thousands of new users each month.
Additionally, dynamic advantages of the EHR system such as better care coordination, secured data transfer and storage fueled the adoption and development of EHR solutions across care facilities. Healthcare facilities are opting for customized EHR software development to meet their unique in-house needs.
What about stepping up to lead a team while a coworker is out on leave or joining a new team and having to earn their trust in less than a month? . Using existing behavioral and habit formation research, I developed and employed a simple and effective framework. The framework. I was determined to do better.
In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. The platform’s code-free implementation makes it accessible for product managers who want insights without constantly relying on developers.
Dual-Track Agile is an IT development methodology where figuring out what to build is as important as the building process. So how do you know if your product team has a good idea? While Dual-Track Agile is my recommended way to develop products, it’s not very clean. Now Things get Messy. Can users use it? Usability).
After 14 years of developing healthcare software solutions , we’ve seen firsthand how the right AI implementation can dramatically improve patient outcomes while reducing operational costs. Here’s the proven roadmap we’ve developed through multiple healthcare RAG deployments.
First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). This framework covers five major questions: What do we aspire to be?
I wanted to share with you the framework I use when doing this. I then do various interviews with executives all the way to Product Management team members and surrounding functions. Below is a brief overview of the framework that I use and a few signs of where you should start if you want to run this exercise yourself.
What do you do when your team is working their socks off and yet they are getting little credit for the work being done, mainly because the team isn’t able to set concrete expectations with the stakeholder? This obviously reflected as a failure to deliver on part of the engineering team. THE CHALLENGE. THE CAUSE.
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