Intercom, Inc.

JANUARY 31, 2023

The possibilities to automate and streamline processes for support reps seem endless, but the success of generative AI in this space will ultimately depend on its ability to deliver real value for customer service teams and customers alike. ” And again, it’s that sort of fast UX where you just highlight it and click it.

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UX Planet

MARCH 15, 2025

Rethinking Pinterests Personalization/UX Strategy [link] In todays digital landscape, personalization isnt just a featureits the foundation of user experience. Generative AI Beyond recommending existing Pins, Pinterest needs to explore ways to create new personalized content. Actual implementation details mayvary.

Product Research 95

Product Research Data Visualization Feedback Software Analytic Tools 95

UX Planet

MAY 1, 2025

Input Form + Prompt-Engineered Forms Example: Resume builders, content generators, AI designtools Some of the most successful AI products abstract the complexity of prompt-writing into structured input forms, turning open-ended generative tasks into guidedflows. tutor, coach, assistant) - Transparent contextwindows 3.

Feedback Software 71

Feedback Software Artificial Inteligence ChatGPT Generative AI 71

The Product Coalition

SEPTEMBER 24, 2024

Let’s talk about how to use AI where it matters most. Credit: Dall-E It’s hard to miss — Generative AI features are stealing the spotlight in nearly every product release these days. Go beyond Chatbots to Unlock Ai’s Potential Generative AI has really shown it can be a game-changer for creating content and generating insights.

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UX Planet

FEBRUARY 12, 2025

Understanding how AI canvases provide flexibility and growth for users’ ideas. Continue reading on UX Planet

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UX Planet

MARCH 2, 2024

The Double Diamond primarily caters to deterministic systems, struggling to accommodate the probabilistic, iterative nature of AI development. This leads to a mismatch between the linear progression of the Double Diamond and the iterative nature of AI development (More read: A new age of UX). Gen-AI common use case 2.

Product Research 93

Product Research Research Software User Testing Analytic Tools 93

UX Planet

OCTOBER 8, 2024

That will help you generate AI images with a text prompt Continue reading on UX Planet »

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Gainsight

AUGUST 4, 2023

Generative AI is an unstoppable force, rapidly transforming the world around us as we know it. Every industry is feeling the implications of generative AI, as the technology poses a truly revolutionary breakthrough in a decades-long effort to develop deep learning models. Let that sink in a moment.

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Research Software Generative AI Customer Experience Data Visualization 52

UX Planet

MARCH 17, 2024

For example, take a look at this clip: [link] Recently, OpenAI announced Sora: a new version of video-generating AI. The process typically involves the following steps: Write a text prompt: provide AI with written content, such as a script, blog post, prompt, or presentation outline, that you want to convert.

Data Visualization 98

Data Visualization Analytic Tools Artificial Inteligence Generative AI 98

Bryce York

SEPTEMBER 29, 2024

Here’s my high-level framework for shipping your first LLM-powered feature: Identify a problem worth solving that’s a good fit for Gen AI Start by solving the problem with prompting (i.e., have a conversation with your favorite frontier model) Define the overall UX (chatbot, under the hood, click-to-generate, etc.)

Generative AI 40

Generative AI Artificial Inteligence User Testing Customer Feedback 40

Lenny Rachitsky

JULY 2, 2024

Let me guess: You have a high-priority project on your roadmap right now to add (more) AI features to your product. A recent survey by Emergence Capital found that 60% of companies have already integrated generative AI into their products, and another 24% have it on their roadmap. AI is quickly eating the world.

Product Research 135

Product Research Research Software Feedback Software User Testing 135

UX Studio

FEBRUARY 15, 2024

We challenge you to find someone who hasn’t heard about generative AI. AI tools can also generate ideas and answer almost any question we can think of. We’ve also been thinking about other perspectives of AI recently; for example, one of our articles discusses AI in UX writing.

Research Software 93

Research Software Product Research ChatGPT Technical Review 93

Userpilot

MARCH 24, 2025

This role is pivotal in creating the most engaging creative tools for users, with a focus on drawing, playing, and the innovative use of generative AI. Youll blend the strategic mindset of a growth product manager with the creative vision of a UX designer – driving repeat engagement, gamification, and social participation.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Userpilot

FEBRUARY 13, 2024

Gartner's webinar focuses on the crucial role of generative AI in evolving AI service offerings, aimed at the PM team for understanding GenAI's impact. Userpilot's webinar, "Simplifying Product Usage Analytics," aims to make user data analytics understandable for all professionals.

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Modus Create

FEBRUARY 12, 2025

AI wont replace developers, but it will make underperformers stand out AI will evolve from a helpful sidekick to a proactive collaborative pair programming partner. Generative AI will find practical niches, automating repetitive tasks and scaffolding prototypes. The hyper-personalization market is projected toreach $42.14

Analytic Tools 40

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UX Planet

FEBRUARY 19, 2024

Streamlining Your Design Workflow with Musho and UX Pilot in Figma AI technology, especially AI-powered tools, is changing our design process. Apart from these chatbots, many people and companies release customized products for specific tasks based on the generative AI models of these chats.

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ChatGPT User Testing UX Workshop 93

Userpilot

JULY 10, 2024

Message replies – You can help your customer support team respond to customer queries at scale through Podium’s AI-powered inbox. All the customer interactions (chats, SMS, social media messages) are brought under one roof, and your team can respond to them using the built-in generative AI.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

FEBRUARY 25, 2024

Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. Accessibility features are making UX design more inclusive. There’s greater reliance on AI to speed up work With generative AI becoming more mainstream, users are increasingly leveraging it to speed up processes.

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Analytic Tools Data Visualization User Testing Reporting Tools 105

UX Planet

JANUARY 29, 2024

Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. Today, Designers use AI to generate feature ideas, improve UX writing, and write better explanations when handing designs to developers.

Analytic Tools 98

Analytic Tools Systems Review Data Visualization Software Review 98

Userpilot

JUNE 30, 2023

Userpilot – recommended for generating AI-powered in-app copy Userpilot is a product adoption platform. Moreover, its generative AI functionality can also help you create new content. Wordtune AI writing assistant. If you want to see how Userpilot can help you generate your in-app messages, book the demo!

Feedback Software 98

Feedback Software Analytic Tools Research Software Data Visualization 98

Userpilot

APRIL 24, 2025

This role is pivotal in creating the most engaging creative tools for users, with a focus on drawing, playing, and the innovative use of generative AI. Youll blend the strategic mindset of a growth product manager with the creative vision of a UX designer – driving repeat engagement, gamification, and social participation.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Modus Create

DECEMBER 4, 2023

Programming Languages and Compilers Group — The PLC Group aims to foster our programming languages design and implementation expertise encompassing multiple disciplines (mathematics, computer science, software engineering, UX design, etc.) Examples include Micro Frontends and Generative AI.

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Research Software Software Review Development Data Visualization 105

Mironov Consulting

JUNE 25, 2023

  (Probably doesn't work yet, or gives generically bad advice 100x faster than humans.) A competitor announces ChatGPT-based retirement investment advice.  

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Weak Development Team User Testing Customer Feedback Customer Experience 126

Product Talk

SEPTEMBER 6, 2023

In fact, we recently were talking about Lean UX, product discovery, service design. If your customer is a generative AI, sure. I have students in my classes that are now trying to generate assumptions by explaining the solution to ChatGPT. There’s lots of people who can teach you that and teach your teams that.

Product Research 319

Product Research User Testing Research Software Feedback Software 319

UX Studio

APRIL 11, 2024

Generative AI has taken the world by storm. Anyone can generate images and designs in different styles with a few words, and naturally, this affects design and AI design tools. Seeing some photorealistic images generated by AI, we cannot help but wonder what this means for us as designers.

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Research Software Feedback Software Customer Feedback User Testing 78

Arkenea

APRIL 10, 2025

Slack: Outsourced initial UI/UX design to a Canadian agency, enabling a rapid launch in 2013. Future Trends in Outsourced Development AIAugmented Development: Integration of generative AI tools like GitHub Copilot and ChatGPT Code Interpreter to accelerate coding, testing, and documentation.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

UX Planet

JANUARY 22, 2024

It can be ideas about the big problem, like “how to make the user engage more with our product,” or a smaller interaction issue related to the UX and the visual design, like choosing between infinite scroll or pagination. Do not copy and paste the solution Use the AI as a helper, not a final solution.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Artificial Inteligence 97

Userpilot

SEPTEMBER 15, 2023

TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. A preference test is a research tool used in UX and UI to assess users’ preferences for a particular design. Let’s get right to it, shall we? Book the demo to see how it can help your team.

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UX Studio

APRIL 5, 2024

Thanks to generative AI tools, those days are as gone as dial-up internet. With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. Also, we’ll provide our likes and dislikes of the UX solutions used in these tools.

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Research Software Feedback Software Data Visualization User Testing 50

Userpilot

MARCH 5, 2025

Best for: Product managers and UX researchers who want to gain in-depth insights into customer behavior, track product usage, and gather feedback to inform product development and optimization. Self-serve support: Zendesk goes beyond traditional knowledge bases to incorporate generative AI capabilities that let you save time.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

AB Tasty

AUGUST 19, 2024

We have all heard the hype about how AI has been revolutionizing how marketers approach experimentation. Below, we’ll explore these three perspectives in depth, with real-life examples gleaned from AB Tasty’s new algorithm, Emotions AI, and fifty-five’s work with its clients around GenAI.

Data Visualization 52

Data Visualization Artificial Inteligence User Testing Analytic Tools 52

Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. Best AI SaaS tools: Userpilot.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 93

Andrew Chen

AUGUST 23, 2023

But in the past year, I’ve experimented with changing my workflow to incorporate a number of new generative AI tools — particularly ChatGPT. Post-AI blogging workflow After ChatGPT was released, I began to experiment with it in various ways — here are a few ways where it’s been useful.

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Blog ChatGPT Research Software Generative AI 89

freshtrax

SEPTEMBER 27, 2024

From the rise of the smartphone to recent breakthroughs in generative AI, these innovations have had a profound global impact, changing industries and human behavior. The future of AI holds immense promise, with the potential to enhance not only technology but also how we live, work, and interact with the world around us.

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UX Planet

JANUARY 18, 2024

Serendipitously, I’ve found the laziest, easiest AI product out there. It integrates with InVideo to fully script and generate AI videos with voiceover narration. It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. See for yourself.

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ChatGPT Feedback Software Customer Experience Customer Feedback 98

Userpilot

APRIL 15, 2024

The AI chatbots I mentioned above can handle customer queries 24/7 by providing instant responses and escalating complex issues to human agents only when it’s essential. AI-powered analytics are coming to Userpilot soon to enhance its already powerful analytics capabilities. Userpilot offers automatic localization powered by AI.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

UX Planet

SEPTEMBER 30, 2024

I’ve recently had a few friends reaching out to me asking about my opinion on the future of Design and UX. This question has been prompted by the overwhelming focus on the topic of AI, which seems to appear every single day on Linkedin, TechCrunch, The Verge or any publication that touches/discusses topics related with technology.

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Research Software ChatGPT Artificial Inteligence User Testing 59