PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Intercom, Inc.

JANUARY 14, 2021

In this episode of Inside Intercom, we caught up with Hubert for a chat about starting small, committing to a product strategy that helps you reach your long-term goals and making sure everyone’s on the same page. It was all about figuring out how to build things, right? How to use technology to create something.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Gainsight

AUGUST 6, 2021

This step involves enabling the CS team so they can effectively onboard, teach, or advise customers about the new feature. Seek alignment between your Product and CS teams on how to measure the success for the feature release. A sound communication strategy will help your customers gain awareness and accelerate adoption.

Product launches 52

Product launches Customer Feedback User Friction Onboarding KPIs 52

Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. Now that you know the importance of value realization, you might wonder how to track it. How to decrease time to value? Optimization. What is value realization?

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

UX Studio: Product Management

JULY 14, 2021

How to choose the right one? How can companies improve their design thinking and foster innovation? How to introduce design thinking into large companies. As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support. Are you a product manager?

CTO Coach 52

CTO Coach Research Software Startups Feedback Software 52

Mind the Product

DECEMBER 8, 2017

By defining these early in the development process, a product designer can advise you on how to hit your targets, as well as point out things to avoid. Many companies forget that it is advisable to keep product specifications restrained. The Lily Drone: Famous for an ambitious design that was too costly to produce.

Technical Advisors 73

Technical Advisors Certifications Customer Experience Wireless 73

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

Data Visualization 85

Data Visualization Technical Review Reporting Tools Technical Advisors 85

Ask Benny

FEBRUARY 2, 2018

How to enter into a new product management position in a new company. Prepare an on-boarding list of meetings: what you want to learn from each person and how he can help you get smoothly into your role. Don’t jump too fast into the details As product managers, we are all used to the daily struggle to move between strategy and tactics.

Technical Advisors 84

Technical Advisors Product Management Product Manager Customer Experience 84

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Intercom, Inc.

JANUARY 5, 2023

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. Getting rid of friction. A lot of organizations don’t do that.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

The Product Coalition

FEBRUARY 2, 2018

How to enter a new product management position in a new company. Prepare an on-boarding list of meetings: what you want to learn from each person and how they can help you transition smoothly into your role. I would advise you differently. In many companies, the strategy is clear, but it is not broken into details.

Technical Advisors 60

Technical Advisors Product Management Product Manager Onboarding KPIs 60

Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. A key success factor is how to showcase the value of CS ops and CS ops projects. What was your journey to CS Operations?

Analytic Tools 52

Analytic Tools User Testing Data Visualization Reporting Tools 52

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career? I never trust my gut.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Product Bookshelf

JANUARY 31, 2017

The book starts with Sean agreeing to be the first product manager at Alpha Technology Ventures. This list is particularly useful for a product manager who came to the role from a technical team and may not have previously reviewed this type of information. Your preliminary product strategy will reside on presentation slide.

Technical Advisors 48

Technical Advisors Product Management Product Manager Technical Review 48

Usersnap

FEBRUARY 19, 2019

How did crowdtesting come about? Industries are being disrupted by digital technologies today. Due to this disruption, traditional ways of innovation are insufficient. Access to testing specialists has become limited due to these restrictions. How to set up crowd testing for your product.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Sachin Rekhi

JANUARY 27, 2013

The role of product management in technology firms is a critically important one that is often misunderstood. And while the scope of your product can also vary from a small feature to the entire product strategy for a company, the core discipline remains the same.

Technical Advisors 63

Technical Advisors Product Management Product Manager Technical Review 63

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? It’s impossible for one person to do. And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Mironov Consulting

MAY 18, 2024

”  This is usually in the context of some (seemingly) obvious problem that we (believe we) know how to fix.   Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.     Strategy and escalations and Board slides can wait a half hour.

Technical Advisors 65

Technical Advisors Technical Review Weak Development Team Product Research 65

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career? I never trust my gut.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

The Product Coalition

MAY 11, 2022

To make up for it, Ben and Blair look at these differences, educate you on how Product Management in enterprise software works as well as guide you on how to succeed within it. Product specialization : “very tailored to solve a specific technical or business need” that becomes complicated quickly. How are we doing?

Enterprise 112

Enterprise User Testing Feedback Software Technical Advisors 112

Mixpanel

MAY 5, 2021

He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. We’ll cover why in the next section, after reviewing examples. Tech costs. Why should you NOT keep this feature? Incompatibility.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Intercom, Inc.

MAY 19, 2022

It’s a lot easier to improve what you can measure, and keeping an eye on these indicators to inform your strategies has clearly paid off – the average CSAT is on the rise, increasing by 11 percentage points compared to last year. That’s why you need to do these internal reviews as well. Quality at scale.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

The Product Coalition

JANUARY 5, 2021

Sprint Reviews and user interviews are also well suited to improve collaboration and communication over time. How do you communicate with uncooperative stakeholders? Early in the transition process, it is advisable to educate them with product-related workshops on agile principles. How do you deal with that? more sales?—?over

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Department of Product

JUNE 27, 2022

How to Structure your Product Org to Optimise for Growth If your company’s success depends on growing effectively, you need to get these things right When a company grows quickly, it undergoes stress. For a deep dive on how to be successful with embedding, see my guide for happy embedding. Who does technical leadership?

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Product Bookshelf

SEPTEMBER 14, 2020

OKRs were brought from Intel to Google by John Doerr where the method gained popularity within the high tech and startup communities. Environments which embrace Agile principles find an affinity with OKRs due to the way the methodology sets success criteria, emphasizes learning, and allows teams to establish solutions.

Technical Advisors 62

Technical Advisors CTO Coach Technical Review CTO 62

Usersnap

JUNE 15, 2023

Nevertheless, some core roles and responsibilities of a product manager are: Develop product strategy and vision. Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Where can I get technical details of real AVD deployments at scale?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

The Product Coalition

APRIL 5, 2021

Effective Documentation Strategy for Product Managers Photo by Daian Gan from Pexels It takes me five days to come up with a fifty- pager Product Documentation and ten for a six-pager! So let us talk about how to do it effectively. Examples include your stories, and your requirements for your Technical teams.

Document 78

Document Technical Advisors Construction Technical Review 78

Business of Software Conference

JULY 7, 2021

A very well-known CEO/Founder once said to me, “I know exactly how to boost sales, I have a strategy that works every time, without fail. Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line. Level 4: Interdependent Contribution.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

The Product Coalition

MARCH 21, 2018

What you need to think about in your first 60–90 days on a new job: product management (leader) edition I’ve recently transitioned into a different role and have spent some time thinking about how to start this new job. A mentor advised me to think about three broad categories?—?the What are the goals, how do you define success?

User Testing 60

User Testing Technical Advisors Research Software Feedback Software 60

eG Innovations

JULY 2, 2021

There’s a full list of all the Citrix and non-Citrix components we monitor available here: IT Monitoring Technologies & Supported Platforms | eG Innovations (use the tabs such as “Virtualization” to explore in detail). Yes, eG Enterprise supports monitoring of Nutanix AHV and we are a Nutanix technology partner. BMC RemedyForce.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

eG Innovations

AUGUST 11, 2022

How to monitor Citrix sessions, HDX / EDT, servers, storage and so on. What some third-party tools offer beyond the native Citrix monitoring options – eG Enterprise, ControlUp and Goliath Technologies’ Monitor IT were discussed. How to monitor Citrix Cloud. …… and lots more. Best practices for Citrix Logon Simulation.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

APRIL 30, 2021

This is especially true if none of your founding team members have any deep marketing strategy expertise. But how do you go about selecting a marketing agency for your SaaS business? Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Business of Software Conference

JUNE 29, 2020

You can quickly go from strategy to execution and you know exactly what should be done next. what to build, what programs to roll out, how a process should work), our company’s solutions are only as good as we are. And, 2) as leaders we need to learn how to give feedback and give input without dictating outputs.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Product Talk

AUGUST 10, 2016

We would jump from reviewing interview guides one week to discussing experiment results the next. Each piece in its own right was helpful, but the teams weren’t learning how to string it together on their own. This helped as most teams can articulate how to connect the dots between opportunities and solutions. by multitracking.

Research Software 241

Research Software Product Research User Testing Customer Experience 241