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Through real examples from his work in consumer electronics and aerospace industries, Jack shows how PDMA’s body of knowledge helps create successful products while avoiding common pitfalls in portfolio management. Market Research Jack emphasizes that market research remains the most important skill for product managers.
A custom ChatGPT model that helps accelerate product innovation Watch on YouTube TLDR In this episode, I interview Mike Hyzy, Senior Principal Consultant at Daugherty Business Solutions. AI Tool Integration The integration of AI tools, particularly through Mike’s custom ChatGPT model, serves as a catalyst for rapid product development.
How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.
We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. Theres a toxic narrative that Im seeing emerge in our industry that if you arent doing everything exactly right, you arent really doing your job.
Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. UX analytics tools worth considering. For product designers, it highlights usability issues , thereby informing design iterations and ensuring more customer-centered solutions.
According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. The solution seems obvious: improve your customer research process. What is customer research in SaaS? Does customer research help build better products?
Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. What’s worse, you will find multiple tools in each category, making it incredibly difficult to pick the tool that satisfies your needs and offers the best value for money.
He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). So I keep a Notion database of feedback screenshots, charts, support tickets, links to Gong calls, Slack threads, you name it.
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?
Finally, your SaaS mobile app is live! I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. Not only are there over 2 million apps in the Google Play Store , but also about 13% of business apps succeed (even less for consumer apps).
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?
Key Points Research suggests landing page design best practices can significantly boost conversions, with an average rate of 5.89% across industries. For instance, a B2B software company might target IT Managers or Marketing Directors, tailoring content to address their specific needs, as suggested by Leadfeeder.
Banks invest many resources into research, security and basic digital service functionalityonly to follow up with so-called Lean Designs, which are little more than colorized, clickable prototypes. This new model prioritizes interactive and emotionally resonant touchpoints and can be named Dopamine Banking. Wheres the brand identity?
Let’s be honest, onboarding in SaaS can feel like navigating a labyrinth. Isn’t everything moving in-app these days?” Is it in their inbox, or are they spending most of their time inside your app? Dive into your historical data like email open rates, click-through rates, in-app engagement metrics , etc.
For more from Jacob, check out his free LinkedIn profile analysis tool , which just went live on Product Hunt today, his interview preparation report service, and his individual consulting services at ThinkWarwick Global. And how can I best show up for [name other team member(s)]? If not, your research is still surface-level.
These examples illustrate the global trend: AI is enabling higher engagement on digital platforms and scaling up customer support without sacrificing quality. Power Market Impact: Banking Industry Leads in AI Adoption A McKinsey survey indicates that AI adoption is now mainstream across industries. At the same time, a J.D.
OpenAI is redefining the AI landscape, and this role offers the opportunity to lead the charge in crafting groundbreaking AI tools. As Lead Product Manager for Core Product, youll oversee state-of-the-art technologies, collaborate with top-tier engineers, and develop products that shape the industry. Apply here 2. Apply here 3.
Gainsight recently announced that we were named a Leader in the first-ever Gartner Magic Quadrant for Customer Success Management Platforms ; Gainsight was positioned highest on the Ability to Execute axis and furthest on the Completeness of Vision axis. So, no matter your industry, its no longer enough to just deliver a product.
Jobs-To-Be-Done is a great tool, concept, and language that helps us understand the customer’s problem, what they need solved, and what might prevent them from buying our product. Bob began his research at an airport when he noticed someone selecting a Snickers bar. They decided to keep both brands and reframe their marketing.
I have had the pleasure of coaching some of the best organizations in their industry and I can tell you every company can improve how it innovates. Let’s get some help and learn how to talk about the importance of innovation with senior leaders and the tools that can help organizations be better at innovation.
Every SaaS company faces problemsproduct performance issues, low NPS, churn. This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. After all, we designed it for product management in SaaS based on core principles.
The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. No one to talk design with Not having like-minded people around you is one of the main downsides of being a lone design generalist — and it’s right there in the name. So choose wisely.
I went to do some research to figure out whether it was true or not. In 1999, however, a cruise ship designer named John McNeece wanted to give an example of why it’s problematic to ask customers what they want. Sounds like someone has been reading cruise industry magazines, right? But wait, it doesn’t stop there!
Although similar programs such as digital design, interactive media, and industrial design have been around for years. link] Top UX Programs - Best University UX Design Programs in US Obviously do your own research , and some schools may be better than others. I got the job with not much school resource help.
In the course, they learned about the design process, worked in teams, and created a mobile app prototype from scratch. From research, problem, idea, sketches, tests… to visual identity, design system, pixel-perfect Figma prototype, and so on and so forth. The app is used by technically proficient XYZ Basis Administrators.
Some of you also know me through some of the books I’ve written, namely Product Manager’s Desk Reference, Business Acumen Handbook, and so on. I do a lot of research. And, the research is done sometimes to the workshops I deliver. So we have technical solutions that don’t necessarily solve a customer problem.
✅ Education and certifications show continuous learning & industry relevance. Data-Driven Work Experience Each bullet starts with an action verb and showcases measurable achievements (e.g., " Developed an automated revenue reporting system, improving response time by 40% "). ✅ Uses metrics to prove success.
Technical Expertise with Business Context : Balances technical skills (cloud, data tools, APIs) with business impact, showing how technical contributions drive operational improvements and cost savings. Clear Career Progression : Shows growth from engineer to manager to director, with increasing responsibility and influence.
Raleigh, NC March 26, 2025: Arkenea, a leading healthcare software development company , is proud to be recognized as the Best Bespoke Healthcare Software Developer 2025 East Coast USA by Global Health & Pharma (GHP) Magazine for the second consecutive year. To learn more, visit www.arkenea.com.
Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice softwareplatform for their business needs. The increasing popularity of cloud computing indicates that the importance of SaaS will only increase in the future. SaaS products already have these integrations.
Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.
The Internet of Things (IoT) has transformed far beyond its origins as a futuristic technology. IoT technology is a prominent feature in everyday lives today, simplifying several processes to the point where we now swear by the benefits of the technology.
There are several ways to do this, whether you rely on existing tools or build something into your product. For this edition of Product in Practice , we caught up with Dan Clem of Zonar Systems to learn how he set up user interview recruiting and began interviewing customers weekly as a result. and “Who else was there?”
How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.
Today we are revisiting one of the best tools for product managers, Jobs-to-be-Done (JTBD). Our guest has been applying JTBD to help SaaS companies sell better, retain more, and avoid 6-figure go-to-market mistakes. His name is Aggelos Mouzakitis, and his company is called Growth Sandwich.
Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.
Are you seeking a trusted app development company for a long-term partnership? Here we provide a brief overview of the best app developers for startups for 2021. From day one, most startups are concerned with the question “How to find the best technology partner.” You’re in the right place!
That’s why Teresa named her book Continuous Discovery Habits. And this is why it can be helpful to consider the tools that will best support you in building your continuous discovery practice. Let’s be clear: The tools alone won’t automatically make you better at discovery. What tools are they using? Tweet This.
But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.
The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.
Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?
Are you searching for the tech and design partner you can trust while building your mobile app together? As a consequence of this, the mobile app development industry is on the rise now. Probably, you look for a research-based recommendation of a reliable app development service provider too.
Are you on the lookout for tools that can help you improve customer retention ? There are quite a few solutions around, so it might be difficult to find, especially as we’re not talking about one specific set of tools but rather a whole range of different solutions covering a range of use cases.
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