Alchemer Mobile

APRIL 9, 2020

One of the most critical pieces to this puzzle is first understanding how your app compares to others in this industry and then tracking the changes you’re seeing against these benchmarks. Why are more people leaving reviews? App Ratings and Reviews. Above all, benchmarks can help you understand why. Why is sentiment changing?

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Intercom, Inc.

APRIL 8, 2020

This is a time of great uncertainty, with everyone suddenly having to adjust to social distancing restrictions and widespread industry upheaval. Intercom’s entire software delivery system is built on the ability to move fast, react to change and rollback, or roll forward, rapidly in the case of something unexpected happening.

Software Review 224

Software Review Customer Experience Systems Review Engineering 224

Product Talk

NOVEMBER 6, 2024

Actually, even when I got rejections, it was due to mismatch in industry, company stage, etc. Example 1: A B2C tax software platform One company Teeba interviewed with was a B2C tax software platform. The revenue formula, business outcomes, and product outcomes Teeba mapped out for a B2C tax software platform.

Product Research 219

Product Research Research Software Feedback Software User Testing 219

Userpilot

MAY 27, 2025

This article provides an in-depth and honest review of the platform. WalkMe Mobile is most suited for large enterprises and compliance-heavy industries. ” WalkMe review collected by Gartner. ” WalkMe review on TrustPilot. Curious about WalkMe Mobile? Lets dive in! What is WalkMe Mobile?

Software Review 73

Software Review Onboarding KPIs Data Visualization Analytic Tools 73

The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As software builders, we are uniquely positioned to influence this environmental trajectory.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Developers 158

The Product Coalition

NOVEMBER 3, 2020

The conflict between launching new features versus improving the code quality is real and never ending. These are by no means industry terms, but you should be able to broadly define technical debts into these two logical categories — 1. Because every PO faces this dilemma on a regular basis. It does not matter ‘what’ you prioritize?—?

Technical Review 216

Technical Review Software Review Development Team Review Weak Development Team 216

The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

Alchemer Mobile

JULY 25, 2024

In today’s competitive landscape, customer experience (CX) stands as a cornerstone of success, particularly in the financial services industry. Whether through surveys, online reviews, or direct interactions, gathering actionable feedback provides invaluable insights into areas for improvement.

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

The Product Guy

AUGUST 15, 2019

These came from watching other product managers, reading books, attending meetups, and talking to other people in the tech industry about what product managers did. They will challenge themselves and the team to work in smarter ways, ask more questions, and think about code improvement. More About The Product Mentor. Better Decisions.

Product Management 354

Product Management Product Manager Management Management 354

The Product Coalition

FEBRUARY 29, 2024

Source In the expansive universe of software development, few platforms have wielded as much influence and innovation as GitHub. From its inception as a code hosting service to its current status as the epicenter of collaborative coding, GitHub’s evolution has been a testament to the power of community, creativity, and continuous improvement.

Software Review 147

Software Review Customer Experience Software Developers Software Development 147

The Product Guy

NOVEMBER 26, 2024

Writing off the entire profession due to isolated failures is as illogical as declaring “engineers are unnecessary” because of poorly written code. As AI transforms industries, the PM’s role in understanding customer needs, ethical considerations, and long-term implications becomes even more critical.

Weak Development Team 170

Weak Development Team Product Management Product Manager Research Software 170

Intercom, Inc.

AUGUST 11, 2020

As she tells it, “When I was fresh out of college, I was working at my first job in the tech industry. But devising a process to smoothly overhaul the terminology was quite a challenge – these are the steps we ended up taking, and if you’re embarking on a similar review of your codebase, we recommend taking these into consideration.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Product Coalition

JANUARY 18, 2022

If you are looking for something more on Live Chat software, then this post is for you! Yes, Live chat software! In other words, a supportive hand for all kinds of businesses, from retail e-commerce to B2B software. In this post we’ll have a look at some of the top live chat software providers that you can opt for?—?from

Feedback Software 158

Feedback Software Customer Communications Software Review Data Visualization 158

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Regardless of your product or industry, there are five key areas to look at when tracking customer sentiment. Send a promo code thanking your most loyal customers.

User Testing 246

User Testing Customer Feedback Feedback Software Customer Experience 246

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

The Product Guy

SEPTEMBER 27, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She majored in Industrial Relations in her undergraduate degree. Vikas started his career as software developer with Siemens.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

The Product Guy

AUGUST 30, 2017

The team had been working for almost a year and had a huge amount of code under their belts. But just because it was a lot of code doesn’t mean it worked. As we were getting closer to the end of the year, my senior vice president called me in, to review our progress against our goals. We’d made great code. Similar, right?

Technical Advisors 309

Technical Advisors Product Management Product Manager Technical Review 309

Lenny Rachitsky

MAY 15, 2025

Depth over breadth: Revolut’s leaders deliberately go extremely deep into 7 to 10 projects (out of 100 or more running simultaneously), but at a code and technical implementation level. This eliminates the uncertainty of whether poor traction is due to a bad idea or poor execution, making feedback interpretation clearer.

Weak Development Team 81

Weak Development Team Technical Review Software Review Feedback Software 81

The Product Coalition

OCTOBER 20, 2023

The marketing industry is not immune to this digital transformation, as prominent brands are beginning to take advantage of the opportunities it presents. The expanding value of AI in marketing A recent survey reveals that the marketing and advertising industry has the highest adoption of generative AI. billion by 2028.

Data Visualization 144

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 144

Product Innovation Educators

JULY 15, 2024

This article explores the stages of a product’s life, from launch to retirement, and how they differ across industries and product types. For software and SaaS products, development and lifecycle management often overlap. Strategies need to be adapted for different types of products and industries.

Feedback Software 233

Feedback Software Research Software User Testing Customer Feedback 233

The Product Guy

OCTOBER 25, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She majored in Industrial Relations in her undergraduate degree. Vikas started his career as software developer with Siemens.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

The Product Guy

MARCH 12, 2025

Companies like Canva grew by defying industry conventions around complex, professional-focused design software making powerful design tools accessible to everyday users and businesses. Every meeting becomes a performance review rather than a space for creative problem-solving.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

The Product Guy

JULY 30, 2020

Maybe you have already experienced large meetings with a lot of people who are considered stakeholders which results in managing complex communications due to the number attendees (20-25+). People working on the project: People who are working hands-on in the project such as a software developer, product manager, QA testers or technicians.

CTO Coach 391

CTO Coach Customer Experience Software Review User Testing 391

The Product Guy

DECEMBER 6, 2018

On one hand, everybody expected me to focus on the problems that will help them to succeed in their workflows or function, and on the other hand, I had limited time to give all the problems their due attention it. Therefore, it was important for me to be aware of the following three things: 1) Where should I start? 2) What should I solve?

Reporting Tools 350

Reporting Tools Customer Experience Product Management Product Manager 350

Product Innovation Educators

FEBRUARY 17, 2025

These skills form the foundation for effective product leadership, regardless of organization size or industry context. Context-Aware Learning Study industry best practices but adapt them to your environment Understand why certain approaches work in specific contexts Learn from both successes and failures 2.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Alchemer Mobile

NOVEMBER 10, 2022

Our mobile customer feedback solution drives industry-leading response rates that are 10x higher than web and email, and helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. . Airship is actually the parent company for our #3 tool, Apptimize.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Guy

MARCH 27, 2018

The quality of the code suffered while features were delayed. In my situation, I was limited to lead effectively due to the physical gap. This takes time away from reviewing more stories during the hour-long session. The results were not always positive. And I had to explain why the team did not meet the sprint’s goals.

Product Management 290

Product Management Product Manager Technical Review Software Review 290

Intercom, Inc.

JANUARY 12, 2021

Although they may seem like strong opinions, many of these tips echo the main tenets of software engineering: work with you’ve got, design solutions as needed, don’t repeat yourself, and keep it simple, stupid! Don’t add to your stack unless you’re certain that your use case will not be satisfied by existing software.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally. About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Roman Pichler

JANUARY 22, 2024

These might be end-user-facing or internal ones like a software platform, for instance; they might directly generate revenue or support commercial offerings. Part of this process should be regular portfolio strategy reviews. 1] Product Portfolio, Product Family, and Product Line—What’s the Difference?

Weak Development Team 294

Weak Development Team Strategy Software Review Vision 294

Lenny Rachitsky

JANUARY 14, 2025

Below you’ll find everything you need to start using this framework within your team, including plug-and-play templates, industry benchmarks, case studies, tips for linking efficiency improvements to business impact, and specific advice for helping your team move faster. I’ve yet to come across a software leader who isn’t.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Userpilot

MARCH 30, 2025

We also included industry benchmarks to help you know how well youre performing! Benchmark: Mixpanels 2024 benchmark report found the average stickiness across industries to be 37%. Create in-app announcements code-free with Userpilot. Benchmark: As expected, the average user session lengths vary by industry and demographics.

Analytic Tools 95

Analytic Tools Research Software Onboarding KPIs Data Visualization 95

Alchemer Mobile

AUGUST 2, 2024

The Classics: time-tested customer experience metrics Net Promotor Score (NPS) Introduced in the Harvard Business Review in 2003, Net Promoter Score (NPS) is a leading growth indicator across industries. You can benchmark this measure of customer loyalty across other players in your industry.

Customer Experience 200

Customer Experience Analytic Tools Data Visualization Feedback Software 200

The Product Coalition

DECEMBER 22, 2022

The reasons why Saas startups are recently making a huge wave to become the next trillion-dollar industry. Saas startups that provide software as a service have a good delivery model. Over the previous seven years, the SaaS industry has grown in size by almost 500%. Explore the upward trends to know more. What Is Saas? — Brief

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. This includes the business environment, any ongoing issues, industry understanding and benchmarking, etc. Whereas data analysts will be more inclined toward UX analytics software.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105