Alchemer Mobile

APRIL 21, 2021

Education was one of the hardest hit industries in 2020. But the category is broad, and consumer expectations and behavior varies dramatically between industries. While concerning, this is a solvable problem for mobile teams in 2021 as people slowly begin to get back into a normal groove with their education systems and preferences.

Feedback Software 246

Feedback Software Research Software Education Technical Review 246

Userpilot

MAY 27, 2025

In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer? Compliance-heavy industries Sectors like finance, healthcare, insurance, and government cant afford errors in their mobile apps. Whatfix G2 review. Whatfix G2 Review. Is it the right fit for you? moment faster.

Technical Review 90

Technical Review Onboarding KPIs Analytic Tools Data Visualization 90

Product Innovation Educators

MARCH 3, 2025

An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. This discovery challenged a common assumption that machines would struggle with the emotional aspects of customer research due to their lack of human empathy.

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

Product Management Unpacked

NOVEMBER 2, 2021

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. His was one of six sub-teams all designing portions of the autonomous driving system. “I Mid-summer test.

Research Software 223

Research Software Systems Review Technical Review Development 223

Alchemer Mobile

APRIL 28, 2021

Depending on industry (energy, manufacturing, security, et. Ratings and Reviews. Travel apps ratings and reviews were around or slightly lower than macro app averages. star rating, and received 319 app store reviews. star rating, and had 1,223 reviews. Shifting our focus to app store reviews.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

Alchemer Mobile

APRIL 6, 2021

The food and drink industry was heavily impacted by restrictions on dining, shopping, and delivery in 2020. Ratings and Reviews. Food and Drink app ratings and and reviews were slightly higher than macro averages across both iOS and Android, particularly within the Restaurants category.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

Alchemer Mobile

JULY 25, 2024

In today’s competitive landscape, customer experience (CX) stands as a cornerstone of success, particularly in the financial services industry. Whether through surveys, online reviews, or direct interactions, gathering actionable feedback provides invaluable insights into areas for improvement.

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

The Product Coalition

AUGUST 30, 2021

Driven by new global food trends, the flavor industry has grown towards organic and natural ingredients. Flavor industry: Market overview The global flavor market has experienced dramatic growth in the food & beverage sector in the past few years. Ever-changing guest interests lead to demands for the flavor market.

Reporting Tools 158

Reporting Tools Software Review Systems Review Technical Review 158

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Creating quality customer experiences has always been important for retaining customers.

Data Visualization 210

Data Visualization Reporting Tools Analytic Tools Technical Review 210

The Product Guy

MAY 7, 2020

Often, this is due to resource constraints rather than a lack of understanding of a PM role. This could be due to lack of product, domain, system understanding and action should be taken to address such instances soon. This could also be due to stringent processes or lack of the same. Soft Skills Required for the Role.

Technical Review 398

Technical Review Product Manager Product Management Onboarding KPIs 398

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Regardless of your product or industry, there are five key areas to look at when tracking customer sentiment. Sentiment is the emotion behind customer engagement. No, not NPS.

User Testing 246

User Testing Customer Feedback Feedback Software Customer Experience 246

Product Innovation Educators

NOVEMBER 30, 2020

Steve has over twenty years of professional experience in product management and related roles for some of the world’s largest industrial technology companies. That could be a simple pass-fail scoring or a more complex system. [8:21] In some cases, a simpler system is better than a complex system.

Systems Review 293

Systems Review Technical Review Product Manager Product Management 293

The Product Guy

MAY 21, 2020

Rarely, they come due to professional interest alignment. Organizing these conferences gave me the opportunity to grow my network with Product Managers from different geographies, industries, and companies. My network is a great learning support system. Since then, and I’ve organized 6 conferences on 3 continents. .

Product Manager 468

Product Manager Product Management Management Management 468

The Product Coalition

JULY 8, 2021

Customer service and insights Current financial systems have a lot of gaps in customer service. Legal document review Natural language processing can reduce the time and human effort needed to process huge volumes of customer data. The bank uses NLP to automate the process of reviewing large amounts of legal documents.

Data Visualization 158

Data Visualization Reporting Tools Analytic Tools Banking 158

The Product Coalition

APRIL 17, 2023

By facilitating the quick and efficient development of new content and data, this technology can potentially transform various industries, from entertainment to healthcare. It has the potential to transform industries like entertainment, art and design by opening up new avenues for human-machine cooperation.

Generative AI 156

Generative AI Feedback Software Research Software User Testing 156

The Product Guy

MARCH 12, 2025

Companies like Canva grew by defying industry conventions around complex, professional-focused design software making powerful design tools accessible to everyday users and businesses. Every meeting becomes a performance review rather than a space for creative problem-solving. They focus on solving real problems and drive impact.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

The Product Guy

SEPTEMBER 27, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She majored in Industrial Relations in her undergraduate degree. Signup to be a Mentor Today! View the live stream….

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

The Product Guy

FEBRUARY 26, 2019

In reality, due to rapidly changing consumer preferences and shifting stakeholder priorities, roadmaps need to be one of the most fluid, unreliable, and ambiguous tools to clean up the stakeholder communication mess. Make no mistake – aligning stakeholders is a real problem. Adding the objective + goal. Trying to automate too much.

Roadmap 337

Roadmap Reporting Tools Data Visualization Feedback Software 337

Intercom, Inc.

AUGUST 11, 2020

As she tells it, “When I was fresh out of college, I was working at my first job in the tech industry. But devising a process to smoothly overhaul the terminology was quite a challenge – these are the steps we ended up taking, and if you’re embarking on a similar review of your codebase, we recommend taking these into consideration.

Technical Review 289

Technical Review Software Review Systems Review Customer Experience 289

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

The Product Guy

DECEMBER 6, 2018

On one hand, everybody expected me to focus on the problems that will help them to succeed in their workflows or function, and on the other hand, I had limited time to give all the problems their due attention it. Therefore, it was important for me to be aware of the following three things: 1) Where should I start? 2) What should I solve?

Reporting Tools 350

Reporting Tools Customer Experience Product Manager Product Management 350

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 144

Reporting Tools Travel Systems Review Data Visualization 144

Alchemer Mobile

AUGUST 2, 2024

The Classics: time-tested customer experience metrics Net Promotor Score (NPS) Introduced in the Harvard Business Review in 2003, Net Promoter Score (NPS) is a leading growth indicator across industries. You can benchmark this measure of customer loyalty across other players in your industry.

Customer Experience 200

Customer Experience Analytic Tools Data Visualization Feedback Software 200

The Product Guy

OCTOBER 25, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She majored in Industrial Relations in her undergraduate degree. Signup to be a Mentor Today! View the live stream….

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

UX Planet

SEPTEMBER 8, 2024

Image by Cody Cai Design system governance models help organizations manage and maintain design systems across teams and products. There are three popular models —  Solitary , Centralized , and Federated  — each offer different approaches to how design systems are governed within an organization. Image by Nathan Curtis.

Reporting Tools 105

Reporting Tools Feedback Software Government Systems Review 105

Lenny Rachitsky

MAY 27, 2025

However, there’s a dramatic spike in burnout within midsize companies (500 to 1,000 employees), perhaps because they’re large enough to have corporate bureaucracy but not large enough to have well-developed employee support systems. More autonomy and control over work arrangements equals significantly lower burnout rates.

Technical Review 140

Technical Review Reporting Tools Data Visualization Weak Development Team 140

The Product Guy

OCTOBER 9, 2018

However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit. What systems/metrics/processes do we need to measure and track winning? operations engineer across a wide variety of industries.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. For example, more customers than ever have had to pivot to online shopping; for many, this has come with an added level of stress due to factors like shortages in supply chains and delivery delays. With empathy. “I

User Testing 223

User Testing Reporting Tools Customer Feedback Customer Experience 223

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. But how will it be affected?

Analytic Tools 98

Analytic Tools Systems Review Data Visualization Software Review 98

UX Planet

JANUARY 22, 2025

Reference values CRR varies widely across industries due to differences in customer expectations about business. Here are some general reference values for CRR for different industries: Ecommerce: 25%40%. Customers at the start of the period: Total number of customers at the beginning of theperiod. increased churn).

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. From large enterprises to startups, they believe that powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Guy

JUNE 25, 2018

Escalate to your manager when you have an interest in developing a skill or learning something about the business (ex: SQL, storyboarding, core system flow, etc). You’re working diligently on a high priority ask, but then you get blindsided by a request from a stakeholder. Continuous Learning: Leveling up your skills. Better Decisions.

Product Manager 300

Product Manager Product Management Reporting Tools Technical Review 300

The Product Guy

AUGUST 30, 2017

As we were getting closer to the end of the year, my senior vice president called me in, to review our progress against our goals. About Liel Aharon Liel (pronounced as Lee-L’) is a Product Manager at MediaMath, the marketing operating system, and is the Product Owner of the company’s Appstore. Better Decisions. Better Products.

Technical Advisors 309

Technical Advisors Product Manager Product Management Technical Review 309

Mind the Product

MARCH 17, 2020

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

Product Research 47

Product Research Research Software Customer Experience Feedback Software 47

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas has over 15 years of experience in Telecom/IT industry with over 10 years in the field of Product Management.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Product Innovation Educators

MARCH 4, 2025

An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. This discovery challenged a common assumption that machines would struggle with the emotional aspects of customer research due to their lack of human empathy.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

The Product Guy

JANUARY 5, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She majored in Industrial Relations in her undergraduate degree. Signup to be a Mentor Today! View the live stream….

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271