Userpilot

JUNE 1, 2022

In this article, you will learn: What is a KPI in SaaS? KPIs vs. Metrics. Why is it so important to track KPI, metric, or measure? A key performance indicator (KPI) is a measurable value that shows how effectively a company is meeting key business objectives. When you add context to a metric, you get a KPI.

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Onboarding KPIs KPI Analytic Tools Data Visualization 98

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. In app marketing, less is more. Invest more in the right tools.

User Testing 257

User Testing Customer Experience Feedback Software Customer Feedback 257

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Most notably he led growth strategy at Creative Market (a global marketplace for design content that was acquired by Autodesk) and Hired.com.

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Intercom, Inc.

JULY 6, 2021

Access to a larger market. Global support teams can positively influence customer retention, especially if they provide service in their customers’ native language. Some of that team reported to different managers in EMEA and/or AMERs West based on time zone. Improved global customer retention.

Customer Experience 233

Customer Experience Data Visualization User Testing Customer Feedback 233

Userpilot

MAY 22, 2024

A/B tests play a crucial role in driving product adoption, which makes it important to choose the right A/B testing software to run them. In this blog, we’ll handpick a few A/B testing tools worth your attention. It provides product, marketing, and sales teams with data-driven insights and facilitates decision-making.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Feedback Software 105

Indicative

NOVEMBER 11, 2020

Experts predict the Customer Analytics market will top $24 billion by 2025. Focused on democratizing access to data-driven decision making, Customer Analytics tools empower non-technical users (like marketing and product teams) to make sense of all the data. Which markets can we grow into? Common features.

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Data Visualization Analytic Tools User Testing Reporting Tools 135

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

AUGUST 27, 2020

Success is understanding how the product fares in the market, and being able to adjust properly, pivot, and quickly make decisions based off of customer feedback. The technical skills our respondents possess increased from there, with 25 percent of respondents reporting strong technical skills (i.e. Go beyond NPS as a core KPI.

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User Testing Product Research Feedback Software Research Software 246

The Product Coalition

SEPTEMBER 9, 2022

Every product has features that are designed around the core of a company’s product/market fit (PMF), while other features can be used to test new growth initiatives, new lines of revenue, or to optimize the customer experience. It is vital that product leaders take a step back and assess what it truly means to be a user on their platform.

Feedback Software 147

Feedback Software Analytic Tools User Testing Data Visualization 147

Userpilot

NOVEMBER 19, 2022

Having trouble deciding which customer service KPI to use? There are some vanity metrics among the KPIs for customer service. So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. What are customer service KPIs?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 98

The Product Coalition

JULY 13, 2020

In order to be data-driven, one has to carefully consider the product analytics tools he is using. However, there are so many vendors on the market that it can easy to lose track of which tools are worth consideration. What is a Product Analytics Tool? What is a Product Analytics Tool?

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Data Visualization Analytic Tools Research Software Feedback Software 84

Userpilot

JUNE 11, 2024

Product marketing metrics are key for understanding and optimizing the performance of your product. That said, let’s explore the most critical product marketing metrics to track, along with the latest benchmarks in 2024: Check out the 2024 Benchmark Report.

Onboarding KPIs 102

Onboarding KPIs Data Visualization Product Marketing Customer Satisfaction 102

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

It’s Monday morning and you just launched a marketing campaign to promote a new feature. As the PM, your job is to find out how the campaign is performing, how the feature is working, how users are reacting to the new feature, what impact has the feature had your engagement and business KPIs, etc.

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Data Visualization Dashboard User Testing KPI 170

Userpilot

APRIL 29, 2024

A market segmentation survey is a market research tool. This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. Demographic segmentation divides the market based on statistical characteristics of the population such as age or gender.

Analytic Tools 104

Analytic Tools Research Software Feedback Software Product Research 104

The Product Coalition

NOVEMBER 19, 2019

With a strong desire to deliver a flawless software product faster, companies do their best to introduce a quality assurance function in the project. Many companies hire QA engineers once the development starts (or even later), entrust them with testing, and expect them to contribute to delivering an impeccable software to the market.

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Userpilot

MARCH 2, 2022

Much of product success depends on your marketing team but business decision-making and progress evaluation are crucial to keeping your company focused on the right path towards sustainable growth. To grade OKRs, use a scoring system on a scale of 0.0 OKR vs KPI vs Metrics. You can use a scoring system to measure your OKRs.

Feedback Software 105

Feedback Software Onboarding KPIs Reporting Tools Product Research 105

Mixpanel

FEBRUARY 26, 2020

Along with affordable pet boarding provided by insured pet sitters, Mad Paws provides other services for pet owners such as dog walking and pet sitting. How Mad Paws used Mixpanel to identify a key marketing window of opportunity. From a data point of view, we come out of it with new reports and new ways to think about future growth.

Data Visualization 101

Data Visualization Analytic Tools Reporting Tools Customer Experience 101

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. Creating a user persona can be hard sometimes.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Usersnap

SEPTEMBER 21, 2021

How badly do you want to know if your customers are truly satisfied with your services? We go deep here, explaining the purpose of customer satisfaction surveys, different customer satisfaction survey software, and several customer satisfaction sample survey questions. So much you can taste it?

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Customer Satisfaction User Testing Feedback Software Product Research 94

Userpilot

OCTOBER 4, 2022

Some examples of attitudinal UX KPIs are Feature Adoption Rate , Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), System Usability Scale (SUS), and Customer Retention Rate. The best tools to track your UX KPIs and improve them are: Userpilot – for creating in-app surveys and tracking feature usage.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Onboarding KPIs 105

Userpilot

JANUARY 15, 2021

It’s the tools and methods you use to understand user behavior within your app. Why Google Analytics is not a product analytics tool , and how product analytics differs from and relates to product metrics. The Best Product Analytics Tools for SaaS. Is Google Analytics is a Product Analytics Tool?

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Data Visualization Analytic Tools Onboarding KPIs Feedback Software 90

Userpilot

JUNE 19, 2024

Interested in marketing analyst roles? In this guide, we’ll explore the ins and outs of marketing analyst roles through detailed job descriptions and handy templates. TL;DR A marketing analyst is a professional who carries out market research for a product, tracks trends , and identifies growth opportunities for the company.

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Data Visualization Analytic Tools Research Software Reporting Tools 52

Userpilot

DECEMBER 5, 2023

In this guide, we’ll go over how you can use product analytics to conduct a customer satisfaction analysis in 6 steps, as well as provide tools and tips to do so. TL;DR Customer satisfaction analytics refers to the process of collecting, analyzing, and interpreting data to evaluate how satisfied customers are with a product or service.

Data Visualization 97

Data Visualization Customer Satisfaction Analytic Tools User Testing 97

Userpilot

JUNE 12, 2024

Understanding the salary landscape for marketing analysts is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical marketing analyst salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.

Data Visualization 52

Data Visualization Analytic Tools Research Software User Testing 52

Birst BI

JANUARY 29, 2019

According to research from Eckerson Group, when an organization deploys a BI and analytics system, roughly 10% of employees have the skills needed to produce insights from corporate data and deliver them to decision makers. That means much of the organization depends on a few experts to leverage data to make decisions.

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Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 78

Userpilot

JULY 24, 2024

Conduct market research and analysis to understand the current state of products in your industry. Identify your target market and user segments to figure out what they want and chart out your product strategy accordingly. Outline a marketing plan to promote your product across multiple channels and drive sales. Book a demo now.

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Data Visualization Framework Product Strategy Analytic Tools 111

Userpilot

JUNE 11, 2021

This is where analytics software comes in. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. We’ll also tell you which data points and metrics you should pay particular attention to and how to track them using the SaaS analytics software listed here!

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

ProductPlan

FEBRUARY 8, 2022

Ask anyone in the technology world, “what is product management,” and you’ll get a fairly consistent answer. In a nutshell: Product management strategically drives the development, market launch, and continual support and improvement of its products. In addition, they own the tools and systems that support the process at every stage.

Data Visualization 105

Data Visualization Feedback Software Reporting Tools Research Software 105

Userpilot

DECEMBER 13, 2021

Best way to track and measure product management KPIs. Product management KPIs help product teams outline and track the business or product success. KPI stands for Key Performance Indicator, and OKR stands for Objectives and Key Results. What are product management KPIs? What’s the difference between KPIs and OKRs?

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

The Product Coalition

DECEMBER 5, 2019

Many companies are already starting to offer solutions for this group of people, with data-scientists as the main focus. A revolution in observability that has risen due to new technology from companies such as New Relic. In terms of cost, maintaining core-DS production is quite expensive.

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Data Visualization Reporting Tools Technical Review Research Software 78

Userpilot

NOVEMBER 6, 2023

Userpilot can help measure customer growth and boost retention by tracking user behavior and creating proactive solutions to remove friction, reduce churn, and prompt feature discovery. It measures the percentage of customers who stop using your product or service within a specific time frame. Hop on a quick demo call to learn more.

Onboarding KPIs 103

Onboarding KPIs User Testing Feedback Software Customer Feedback 103

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. That means doing your homework regarding market intelligence, product-market fit, technical feasibility, and the like. However, they don’t fundamentally shake things up much. It’s not sexy and won’t land the leadership team any TED Talks.

Reporting Tools 98

Reporting Tools Feedback Software Product Research User Testing 98

ProductPlan

SEPTEMBER 17, 2019

Products operations is to product management as marketing operations is to marketing. Product ops is a role still very much in its infancy, but it’s starting to show up more and more in technology company org charts. You might discover it quickly turning into one of your favorite and most useful product management tools.

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Reveal

AUGUST 1, 2022

Choosing the right embedded analytics solution to partner with is crucial. Businesses use analytical and business intelligence (BI) capabilities in their applications and daily workflows to keep track of their operations, marketing and sales performances, predict future business opportunities, make smarter decisions faster, and much more.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JUNE 17, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of a marketing analyst is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a marketing analyst.

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Data Visualization Research Software Analytic Tools Feedback Software 52

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. What do the sales or marketing teams need to know about a product?

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