Gainsight

JULY 11, 2023

Our team’s vision, focus, talents, and hard work were central to achieving this milestone. A few years later, in 2012, my company was acquired by SPS Commerce (NASDAQ SPSC), and as part of that acquisition, I joined their leadership team. So around this time last year, we revisited and sharpened our vision.

Education 40

Education Vision Customer Experience Differentiation 40

Mind the Product

OCTOBER 21, 2019

Held in the lovely Barbican Conservatory , this year’s #mtpcon London Product Leadership Forum brought together a group of senior product leaders for the type of conversations that can only happen behind closed doors. Visions are About the Future. Good product visions should be emotional and look ahead three to five years.

Data Visualization 78

Data Visualization Leadership Customer Feedback Reporting Tools 78

Userpilot

NOVEMBER 20, 2023

Tech PMs work actively with product teams on the product vision and strategy. However, you need the right mix of technical and leadership skills. The technical skills include a solid understanding of software development and system architecture. This vision outlines what the product should achieve and its long-term goals.

Analytic Tools 103

Analytic Tools Feedback Software Research Software User Testing 103

Mind the Product

OCTOBER 23, 2019

In Part 3 of our Product Leadership Forum recap, you can see an overview of the remaining insights from this year’s #mtpcon London Product Leadership Forum (if you missed them, you can take a look back at Part 1 and Part 2). It’s to help build the overall capability of the people, system, and portfolio you have responsibility for.

Customer Feedback 83

Customer Feedback Leadership Reporting Tools Weak Development Team 83

Sachin Rekhi

AUGUST 4, 2021

There was even an emerging set of courses focused on product leadership. We'll revisit the product work you are already doing in your role and share unique tools that help you prioritize needle-moving work, develop your product intuition, empower your team, garner leadership buy-in, and focus your efforts on what truly matters.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Roman Pichler

APRIL 3, 2018

What is the company’s vision? Think, for instance, of Google’s vision “to organise the world’s information and make it universally accessible and useful” Where will you play? Which management systems are required? What is your winning aspiration? Why does your organisation exist? How will you win?

Strategy 256

Strategy Product Research Weak Development Team Systems Review 256

The Product Coalition

MARCH 8, 2024

Let’s delve deeper into their roles and how to effectively engage them: Executive leadership They set the tone and provide the vision, resources, and commitment needed for successful transformation. Vision & goals Now, chart your course. Be specific, measurable, and aligned with your overall business goals.

Enterprise 126

Enterprise Research Software Feedback Software Strategy 126

Intercom, Inc.

MAY 20, 2019

The other path, the one I’ll focus on in this post, continues along the journey of individual contributor : to mastery of the craft of design, to leadership without the need to manage, to above all else shipping great work. They gain expertise in systems thinking , up-level in their prototyping abilities, become killer visual designers.

Development 223

Development Leadership Customer Experience Vision 223

Amplitude

OCTOBER 30, 2020

A large part of their success can be attributed to effective cross-functional data leadership. 3 Keys to Strong Cross-Functional Data Leadership. Strong cross-functional data leadership is dependent on more than just collaboration and communication. Remember, it’s important you don’t look at data through tunnel vision.

Data Visualization 52

Data Visualization Leadership Analytic Tools Feedback Software 52

Lenny Rachitsky

MARCH 3, 2024

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. Striking a balance between involvement and delegation is key to effective leadership.

CTO 86

CTO User Testing Analytic Tools Research Software 86

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. Technology vision and strategy: A fractional CTO is responsible for developing and implementing a long-term technology vision and strategy for the company.

Fractional CTO 52

Fractional CTO CTO Coach CTO Data Visualization 52

Bain Public

APRIL 17, 2020

Career Development Program Details: Whether you are a Founder or part of the Product, Engineering or leadership team, you need actionable strategies and impactful techniques that drive results today. We work with you as partners by sharing product leadership best practices. All lessons are recorded and available afterward.

Workshop 52

Workshop Leadership Document Roadmap 52

BrainMates

JULY 3, 2023

A Shared Vision and Strategy The most important thing about your vision and strategy is that you’re collaborating with more than just ‘product people’. Without a system to keep track of the latest version, quality control and consistency goes out the window. Great Leadership Leadership can be tiring.

Data Visualization 52

Data Visualization Feedback Software Analytic Tools Reporting Tools 52

Pranav Khare

JANUARY 7, 2024

The Tale of the Overzealous PM: Bob’s Blunder Meet Bob, a PM with a vision so grand it overshadows the sun. With no further explanation, the team built a chatbot, only to find Alice had expected a personalized content recommendation system. Emma’s leadership is about turning visions into shared journeys,” remarks a senior engineer.

Engineering 52

Engineering Technical Review Customer Experience Analytic Tools 52

BrainMates

SEPTEMBER 23, 2020

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. This is a mistake, particularly if you are new to leadership.

Feedback Software 86

Feedback Software Analytic Tools Data Visualization User Testing 86

Gainsight

SEPTEMBER 8, 2021

They already own a vision, a revenue number, a team to inspire and coach, day-to-day execution, and every last individual customer. What about systems administration? These other teams sometimes have the skills to be true thought partners and business consultants, taking that pressure off of CS leadership. Process design?

Reporting Tools 105

Reporting Tools Data Visualization Analytic Tools Marketing 105

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Agile Velocity

MAY 20, 2020

With that in mind, I started to dig into these articles and relate to how we’re addressing organizational leadership with Path to Agility ®. I wholeheartedly agree with the need to “create balance from the top” as a central tenet of leadership engagement. The Agile Leadership Team. HBR article setup. Balance from the Top.

Agile 77

Agile Feedback Software Data Visualization Research Software 77

Mind the Product

DECEMBER 18, 2019

Mixing the words, key responsibilities across companies started to emerge: Define product vision and strategy. Argentine philosopher Mario Bunge holds that everything is either a system or a component of one. Context would be externally the travel industry and travelers in Latam, and internally our vision and mid-term strategy.

Weak Development Team 109

Weak Development Team Feedback Software Research Software Development 109

ProductPlan

MARCH 7, 2023

have the weighty challenge of bringing these diverse PMs together to form a cohesive team with a unified vision and aligned goals. What separates the average product leader from the superstars who energize their teams and provide the right leadership, support, and space to enable teams to create and steer products to successful outcomes?

Data Visualization 52

Data Visualization Customer Experience Feedback Software Customer Feedback 52

UX Studio: Product Management

JUNE 22, 2021

Today there is a new school of leadership emerging to remove this frustration. It’s called empowering leadership. This leadership style encourages leaders to give freedom and responsibility to people and stop controlling and micromanaging them. If done right, empowering leadership can free up a lot of time for managers.

Data Visualization 130

Data Visualization User Testing Analytic Tools Weak Development Team 130

Userpilot

JULY 23, 2023

Product Manager : Defines the product vision, roadmap , and features, collaborating with cross-functional teams to ensure the product meets customer needs and market demands. Work with finance and leadership to manage the budget allocated for GTM activities and ensure cost-effectiveness. Create product vision and strategy.

Research Software 87

Research Software Data Visualization User Testing Marketing 87

Intercom, Inc.

JANUARY 8, 2019

The other path, the one I’ll focus on in this post, continues along the journey of individual contributor : to mastery of the craft of design, to leadership without the need to manage, to above all else shipping great work. They gain expertise in systems thinking , uplevel in their prototyping abilities, become killer visual designers.

Leadership 152

Leadership Customer Experience Vision Positioning 152

Mind the Product

AUGUST 6, 2019

In order to prepare for a talk I delivered at Mind the Product’s 2019 Leadership Forum in San Francisco I’ve spent the last couple of weeks applying the lens of psychological safety to the things I’ve experienced and witnessed in my product career. And here’s the thing: over time, they actually train company leadership to be better!

Leadership 136

Leadership Product Research User Testing Research Software 136

Intercom, Inc.

JUNE 9, 2021

These are the modules and experiences that provide a fundamental understanding of our business, covering mission, vision, strategy, product, and organizational structure. We provide our new hires with self-serve evergreen resources and walk them through our learning management system, our communication platforms, and other company-wide tools.

Feedback Software 253

Feedback Software Customer Experience Systems Review Presentation 253

Product Innovation Educators

NOVEMBER 18, 2019

She is also the creator of the Change Intelligence, or CQ, system, which she teaches others and wrote about in her best-selling book Change Intelligence: Use the Power of CQ to Lead Change That Sticks. Just like our immune systems protect us from harmful invaders, “antibodies” in organizations protect us from external threats.

Research Software 70

Research Software Leadership Vision Management 70

Product Talk

FEBRUARY 12, 2020

Lisa says, “When a newfangled concept comes into play like predictive tools, it’s not good enough to just turn the system on. In order to find these answers—and involve the team in the process—Lisa says she decided to run a full week design sprint “so we could turn our customer research into a cross-channel orchestration vision.

Product Research 177

Product Research Data Visualization User Testing Research Software 177

The Product Coalition

DECEMBER 23, 2022

We make life easier for our engineers, and ensure what the team is building aligns with leadership and product success. One scenario he’s focusing on in the coming quarter is refactoring the current system of Ads and then building a pipeline for a frontend feature which would come next year.

Analytic Tools 113

Analytic Tools Reporting Tools Feedback Software Product Management 113

Sachin Rekhi

JUNE 16, 2019

I've long found myself unsatisfied with the conventional discourse of what leadership is supposed to look like in Silicon Valley technology companies. These best practices are typically oversimplified into two high-level philosophies on leadership. These two leadership approaches couldn't be more different from each other.

Technical Review 123

Technical Review Leadership Systems Review Banking 123

Agile Velocity

MAY 14, 2020

In our experience leadership tends to “Want them all, equally. Science has proven that introducing change into any system will result in a period of chaos until a new status quo is achieved. Any organizational change must have leadership support along the entire journey or it will be short-lived or fail outright. And NOW” Sorry.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

BrainMates

SEPTEMBER 23, 2020

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. This is a mistake, particularly if you are new to leadership.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Product Innovation Educators

MAY 18, 2020

6:41] Vision: Anytime we’re thinking about a product, vision is a very important aspect of planning to get the team on the same page. After a lot of thought and interaction with others, I wrote a vision for the Summit that focused on professional development and learning for product managers and leaders. [8:16] And more.

User Testing 118

User Testing Research Software Feedback Software Reporting Tools 118

Mind the Product

JUNE 13, 2019

I used Roman Pichler’s Vision Board to map target users of the culture and their needs, as well as the business goals and the component parts of delivering culture change. I also defined a vision: Agile product management culture is the norm and is adding measurable value to Parkinson’s UK. There are A LOT.

Product Research 142

Product Research User Testing Feedback Software Research Software 142

The Product Coalition

FEBRUARY 13, 2021

The executive sponsor communicates the vision, strategy and process of experimentation through all levels of the organization, creating a culture of transparency and trust. A well designed Experimentation System - The system includes a strategy, roadmap and prioritization methodology. How To Create A Culture of Experimentation?

Reporting Tools 109

Reporting Tools Feedback Software Data Visualization User Testing 109

The Product Coalition

NOVEMBER 2, 2020

Building short-term gains, like revenue, stability, etc are often necessary steps to take before being able to tackle that long-term vision. 10) Protect the team vs Challenging the team Whether you like it or not as a Product Manager you are in a leadership position. This is leadership and the role of Product Management.

Product Management 137

Product Management Product Manager Management Management 137

PMLesson's Ace the PM Interview

MAY 16, 2022

You could change the Dewey Decimal system from one of organization into a new system centered around book recommendations. Libraries are built on a system of logical organization. In the example above, product customization advancements can be applied to legacy systems like libraries.

User Friction 85

User Friction Product Research Systems Review Technical Review 85

Product Innovation Educators

MAY 22, 2023

Then when I heard his backstory in technology leadership roles at Xerox and Experian and the challenges he encountered with product roadmaps, I was eager to invite him to be a guest on this podcast. Many of the tools product managers use on a day-to-day basis are engineering-focused ticketing systems.

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94