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Sometimes hard UI can be a blessing

UX Planet

Desirable difficulties in B2B and B2C product design — and what research on disfluent fonts can teach us. I always thought that if there were ever a case for intentionally designing a harder-to-use interface, it would be for a B2B web app. You read this correctly: performance was better with the bad font.

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The tools we use: Challenging dogma in the design process

Intercom, Inc.

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. To start, let’s ask: what is a tool?

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Power Up: Three Ways to Increase Your Product Leadership Power

Roman Pichler

It’s all too tempting to fall back onto less skilful habits and become impatient, tense and stressed, say something we regret afterwards, or pass on the pressure to the development team. Additionally, keep an eye on market developments, new trends and technologies, and the competition. Nothing beats meeting real users.

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Little Otter’s Rebecca Egger on making mental health care accessible to all

Intercom, Inc.

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. One of the reasons Rebecca couldn’t see herself as an academic is because academic research all too often stays inside a laboratory. It’s all about the family setting.

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How Sprout Social increased retention with customer-centric marketing

Intercom, Inc.

Instead of making changes to their product based on customer feedback and research, they imagine who customers are and what they might want and ship features based on these assumptions. Customers will only sign up for your product if you can convince them that your solution can solve their problems. Ultimately, that leads to churn.

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Top App Development Agencies 2018–2019

The Product Coalition

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. It develops for Android and iOS, but also for the web.

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Essential Graphic Design Skills You Need to Get Hired

UX Studio

The ability to develop more consciously requires knowledge of your own strengths and weaknesses. But if you want to work at an advertising agency as part of a big design team, you rather have to work on your technical and aesthetic skillset. Books, magazines, screens, even buildings or objects can have a visual hierarchy!