Mind the Product

APRIL 10, 2018

While product managers have a variety of techniques to cope with this ambiguity, from the Mind the Product slack channel to thunderdome-like meetings, one powerful solution is product review. This is a formal review of the product’s progress by senior product managers in order to assess the status and suggest avenues to explore.

Systems Review 99

Systems Review Technical Review Feedback Software Development 99

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. To solve this, we created an internal doc with the best five of every kind of resource that data folks generally refer to.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Partner Success Manager.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Split

APRIL 12, 2023

Value Stream Management (VSM) is a powerful tool that allows software development teams to improve their effectiveness and efficiency. In addition to the tangible benefits of increased efficiency and improved goal tracking, Value Stream Management can also have emotional benefits for team members. So what is value stream management?

Analytic Tools 97

Analytic Tools Data Visualization Systems Review Software Review 97

Intercom, Inc.

NOVEMBER 3, 2021

We introduced regular alert review sessions for teams dealing with frequent alerts. These initially took place once – or multiple times – per six-week engineering cycle, but became more spaced out as the state of the alerts and monitors improved to a more manageable level. . fire most frequently) are reviewed first. .

Data Visualization 209

Data Visualization Engineering Systems Review Software Review 209

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. You’re in luck. Let’s get started!

Research Software 96

Research Software Analytic Tools Feedback Software Data Visualization 96

The Product Coalition

APRIL 18, 2021

Technology analysts and experts are busy validating their impact in the consumer market or leveraging the same to create a better user experience and the best test management tools. To narrow down the testing process, every system/application requires focused data. Virtualization is a Good Resort Every team needs resources.

User Testing 152

User Testing Product Research Testing Software Review 152

PMLesson's Ace the PM Interview

JANUARY 12, 2021

If you're preparing for the technical program management interview, you already know that the interview generally consists of four types of questions. These are program sense, cross-functional partnerships, behavioral, and system design questions. So what is system design after all? What is System Design? Let's get to it!

Technical Review 52

Technical Review Systems Review Software Review Software Engineering 52

Sachin Rekhi

AUGUST 4, 2021

For years now loyal readers have been asking me to package up my learnings on product management into a cohesive course on the subject. So in 2020, I took a survey of all the available product management courses out there. There were plenty of courses introducing product management to those new to the role.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Lenny Rachitsky

APRIL 9, 2024

As I often do when thinking about a question, I ran a poll on Twitter and LinkedIn asking which core skills of product management folks think are most likely to be impacted/replaced by AI. I believe this will only increasingly become the case now that AI is one of your resources, and this element of the role will become ever more important.

Data Visualization 119

Data Visualization ChatGPT Research Software Product Management 119

TechEmpower - Product Management

MARCH 4, 2024

This shift allows business to reallocate human resources to more complex and strategic roles, or eliminate those positions entirely. Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Alchemer Mobile

AUGUST 9, 2023

In Human Resources, a new employee signing their acceptance letter creates an event in your HCM (such as Workday, Paylocity, ADP, or UltiPro). Contact your Account Manager or CLICK HERE to learn more and request a demo. We believe that feedback only makes sense in the context of the customer’s experience.

Product Research 130

Product Research Feedback Software Events Feedback Loop 130

Alchemer Mobile

FEBRUARY 14, 2023

Alchemer has delivered on becoming the “central nervous system” of experience management, routing feedback to the right part of every organization. Our customers may not call us asking for “workflow,” but they call every day asking how to drive action, close the loop, and integrate feedback into operational systems.

Feedback Software 130

Feedback Software User Testing Customer Experience Customer Feedback 130

PMLesson's Ace the PM Interview

OCTOBER 27, 2021

System design questions, commonly asked of software engineers, engineering managers and technical program managers, are infamously ambiguous and complex – practically made for whiteboarding. So what's the most effective way to do so in your system design interviews? We wrote this article to guide you. Let's get to it!

Systems Review 52

Systems Review Data Visualization Technical Review Reference 52

The Product Guy

MAY 7, 2020

As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . This article explores multiple aspects of product management. the Product Manager role is a rather recent phenomenon. Understanding the Role Definition.

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

The Product Coalition

SEPTEMBER 29, 2023

A few years ago, the company faced significant challenges due to role overlap. Technological evolution: New tools and systems can create confusion about responsibilities, especially when there’s an overlap of functions. Operational inefficiencies: Overlapping responsibilities leads to duplicated efforts and resource wastage.

Technical Review 131

Technical Review Systems Review Document Article 131

Usersnap

FEBRUARY 23, 2022

In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. SaaS product management is undoubtedly the engine that helps digital enterprises grow. What is SaaS Product Management? What do I mean by this?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

eG Innovations

SEPTEMBER 29, 2022

Every article you find about reducing Azure cost will invariably mention ensuring any unused (especially PAYG) resources are identified and shut down/deleted. Use resources in a local region to reduce latency. Azure Advisor is a service that can help advise as to whether your Azure deployments have wastage and unused resources.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. For example, more customers than ever have had to pivot to online shopping; for many, this has come with an added level of stress due to factors like shortages in supply chains and delivery delays. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

The Product Coalition

DECEMBER 28, 2020

Having worked on a number of large technology programmes involving the selection and management of strategic suppliers, I wanted to share my perspectives from the ‘buy side’ on how to build effective partnerships. They provide the opportunity to rationalise your supplier base, reducing risk, complexity and management overhead.

Feedback Software 177

Feedback Software Technical Review Technology Systems Review 177

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 96

Analytic Tools Feedback Software Research Software Reporting Tools 96

The Product Cafe

APRIL 14, 2024

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. You are managing products well and pushing out successful products, and your customers are happy, too. Hello, all you product-loving folks! ☕ The Next Step You have landed your dream job.

Product Management 52

Product Management Product Manager Customer Feedback Feedback Software 52

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Create granular content.

Feedback Software 92

Feedback Software Analytic Tools Research Software Data Visualization 92

Product Innovation Educators

NOVEMBER 30, 2020

What product managers need to know about selecting and managing projects. This is the next episode in the series on a product management body of knowledge I’m doing every-other-week. Our guest, who also authored the portfolio management chapter of the PDMA BoK book, is Steve Atherton.

Systems Review 114

Systems Review Technical Review Product Management Product Manager 114

ProductPlan

DECEMBER 11, 2019

There are so many changes happening in product management as I write this, and the evolution only seems to be accelerating. With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. I’m excited to watch it all unfold.

Technical Review 64

Technical Review Systems Review Software Review Onboarding KPIs 64

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. My career started at Hewitt Associates which was a human capital and management consulting firm that operated 500 offices in 120 countries. Background.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

ProductPlan

NOVEMBER 10, 2020

For forward-thinking online retailers, this means hiring an eCommerce product manager. What Is An eCommerce Product Manager’s Product? Although the job description can vary from company to company and across industries, product managers all share at least a couple of common responsibilities. But that’s only partly accurate.

Research Software 97

Research Software Feedback Software Reporting Tools Technical Review 97

Split

JULY 27, 2023

With the ability to rapidly deploy and test different variations of software components in production environments, startups can rapidly iterate on ideas without having to spend extensive amounts of time and resources on development cycles.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

The Product Coalition

MARCH 8, 2023

ETL can be expensive and time-consuming, as it requires a lot of manual effort and technical expertise to extract, transform, and load data from one system to another. Sending large amounts of data via email is not secure and unreliable, as email systems are not designed to handle such large amounts of data.

Healthcare 121

Healthcare Data Visualization Biotechnology User Friction 121

Userpilot

APRIL 21, 2024

If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. TL;DR You should know how to reduce support ticket volume to prevent customers from churning due to a poor support experience. This will only lower their productivity and lead to burnout.

Feedback Software 101

Feedback Software Analytic Tools Data Visualization Customer Feedback 101

Johanna Rothman

JANUARY 10, 2024

.” When I ask people what's happening, they say: We're doing an agile death march because someone else already told us what we have to do and the date it's due. When I work with these teams or their managers, I realize they're not demoing or retrospecting on a regular basis. I can't get anything done. That's not all.

Agile 88

Agile Systems Review Reporting Tools Demo 88

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. The idea of a code review or a design review? They didn't need review—their code was just that good. Consider the System.

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

The Product Coalition

NOVEMBER 17, 2023

However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem. This process encompasses data extraction from diverse systems, standardizing it into a common format, and loading it into a target system or database.

Data Visualization 124

Data Visualization Reporting Tools Artificial Inteligence Information 124

ProductPlan

NOVEMBER 4, 2021

Change management basics acknowledge that change is hard for people, regardless of how obvious, beneficial, or simplistic those changes may be. What Exactly Do You Mean by Change Management? Change management basics. There are plenty of change management principles , theories, and methodologies out there.

Technical Review 97

Technical Review Software Review Management Management 97

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are Salesforce integrations? G2 rating 4.6/5

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Feedback Software 103

Userpilot

SEPTEMBER 21, 2022

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. This proactive support system improves the customer experience, which increases customer retention. Effective knowledge base software improves the ease of creating, sharing, and managing content for your support team.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Data Visualization 96

The Product Coalition

MARCH 8, 2024

Let’s delve deeper into their roles and how to effectively engage them: Executive leadership They set the tone and provide the vision, resources, and commitment needed for successful transformation. IT department They play a crucial role in selecting, implementing, and managing the technology solutions.

Enterprise 125

Enterprise Research Software Feedback Software Strategy 125