Userpilot

SEPTEMBER 10, 2022

Do you know which user experience survey questions to ask? The right ones can give you data that uncover insights such as user sentiment and the like. This post lists the different questions to ask users on your survey concerning their experience with your software. What are user experience surveys?

Customer Feedback 82

Customer Feedback Product Research Feedback Software User Testing 82

Userpilot

JANUARY 18, 2023

With so many product marketing strategies floating around the SaaS world, it can be hard to identify the right one. In this guide, we’re going to go over what PLG marketing is and why it just might be the perfect approach for your business. What does PLG stand for in marketing?

Analytic Tools 88

Analytic Tools Feedback Software Onboarding KPIs Marketing 88

Userpilot

APRIL 6, 2022

How do you make your first-time user experience (FTUE) so good that people want to keep using your product to meet their needs? Every product marketer should answer this question before rolling out their product. It determines if they want to keep engaging with your product in the future or not.

Customer Experience 97

Customer Experience Feedback Software User Testing Customer Feedback 97

Userpilot

AUGUST 10, 2022

Customer insights help you get a deeper understanding of your customer’s needs and meet them with product tweaks. You will also detect crucial friction that hinders the user experience while analyzing numerous customer touchpoints. You can collect consumer insights by gathering passive and active user feedback.

Data Visualization 91

Data Visualization Customer Feedback User Testing Customer Experience 91

Userpilot

MAY 1, 2024

This article provides a step-by-step process to elevate your product experience from “good enough” to “superb”. TL;DR Digital product experience encompasses all customer touchpoints and interactions with a digital product across its lifecycle. It’s also not the same as user experience.

Customer Experience 81

Customer Experience Feedback Software Analytic Tools Product Research 81

Userpilot

AUGUST 10, 2022

Are you wondering about the difference between the Minimum Viable Product vs Minimum Marketable Product? Would you like to know what role each of them plays in the product management process and how to build them? MVP reduces the time to market and allows a quicker release of the product. Ready to dive in?

Product Research 71

Product Research User Testing Feedback Software Research Software 71

Userpilot

JUNE 12, 2023

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. TL;DR A marketing survey uses well-crafted questionnaires to gather information about your target audience and their sentiment on your company and competitors. Typeform – best for long-form market research surveys.

Data Visualization 75

Data Visualization Product Research Research Software Analytic Tools 75

Userpilot

NOVEMBER 14, 2022

From a child reminding herself to be on her best behavior to receive mentorship in return for loyalty, we all engage in reciprocity marketing. Bringing it to the business world, reciprocity marketing is taking proactive steps to give something that evokes a positive response in customers. What is reciprocity marketing?

Feedback Software 91

Feedback Software Research Software Marketing User Testing 91

Userpilot

NOVEMBER 16, 2022

B2B marketing automation helps businesses grow faster, while not breaking the bank. How do you effectively implement B2B marketing automation into your existing product marketing activities? In this article, we’ll cover: What B2B marketing automation is and how it benefits marketing and sales teams.

Feedback Software 91

Feedback Software Analytic Tools B2B Embedded Analytics 91

Userpilot

OCTOBER 15, 2023

How do you leverage product analytics marketing automation to boost customer acquisition, retention, and account expansion? TL;DR Product analytics marketing automation involves using product analytics to track product usage and customer behavior to develop automated marketing experiences.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 88

Userpilot

FEBRUARY 25, 2024

Predictive analytics are driving business decisions such as product and marketing strategy. Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. No-code tools are making complex tasks simple, such as building in-app product tours.

Analytic Tools 93

Analytic Tools Data Visualization User Testing Reporting Tools 93

Userpilot

DECEMBER 20, 2022

How can you use marketing funnel KPIs to ensure success at every stage of the funnel? This makes it crucial for them to map their marketing efforts based on the customer journey and grow the business efficiently. A marketing funnel helps you understand your customers in-depth and develop effective marketing strategies.

Feedback Software 91

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 91

Roman Pichler

OCTOBER 6, 2020

Carrying out product discovery involves answering the following questions: What is the specific value the product should create for the users and customers? Which market and market segment should the product address? Who are the users and who are the customers? What makes the product stand out?

Product Research 265

Product Research Technical Review Feedback Software Research Software 265

Userpilot

SEPTEMBER 28, 2023

While UX professionals say that user experience is vital to business success, most of them aren’t making the most of UX analysis. Companies simply aren’t getting to the heart of their products’ UX, leaving user journeys littered with friction. Table of Contents What Are Product Analytics Tools?

User Friction 87

User Friction Analytic Tools Data Visualization Feedback Software 87

Userpilot

JULY 27, 2023

Product Manager : In charge of creating product strategy and overseeing the design process, among other things. UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products. Average salary: $151,254/yr.

Research Software 92

Research Software Feedback Software Analytic Tools Onboarding KPIs 92

Product Innovation Educators

JUNE 4, 2018

Product management and innovation is about creating value for customers by solving a problem they have. We accomplish this through a tangible product or an intangible service. Done correctly, we have a proper product-market fit — a product that satisfies the needs of a specific market. Innovation Quote.

User Testing 48

User Testing Product Marketing Reporting Tools Marketing 48

Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing. Let’s begin!

Feedback Software 86

Feedback Software Analytic Tools Research Software Customer Experience 86

Userpilot

MAY 12, 2022

Let’s dive into how, when, and where to announce your new products or features to increase their adoption and your customer base. Product announcement involves all the marketing activities to promote and successfully launch a new product or feature. E-mails are effective at reaching inactive or churned users.

Feedback Software 93

Feedback Software Research Software Product launches User Testing 93

I Wonder The Value

JANUARY 16, 2017

There are more opportunities to hear about UX (User Experience) today. What I like the most about UX is it opens my eyes to the fact that everything can be a design above our thought. Going back to marketing thing, we see a lot of promotions in any places. You may choose a different marketing concept.

UX 40

UX Marketing Advertising Customer Experience 40

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? You’ve done the hard work of building a product or a specific feature that people want. In this blog post, you’ll learn everything about go-to-market strategies. SaaS go-to-market plans can be used in several use cases.

Research Software 80

Research Software Strategy Customer Experience User Testing 80

Product Innovation Educators

FEBRUARY 20, 2023

How to achieve product-market fit – for product managers This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is a global community of professional members whose skills, expertise and experience power the most recognized and respected innovative companies in the world.

User Testing 102

User Testing Product Management Product Manager Data Visualization 102

The Product Coalition

JUNE 1, 2023

Even in product management, the amount it costs to convert a new customer will impact your product’s marketing, price points, and overall roll-out strategy. You add the total resources spent on sales and marketing over time and divide that sum by the number of customers you gained in the same period.

User Testing 114

User Testing Customer Experience Customer Feedback Onboarding KPIs 114

Userpilot

MAY 19, 2022

Value Proposition Canvas can help you decide what features to develop to provide value to users. A solid value proposition communicates the benefits of your product without over-promising. Great usability helps users achieve value more quickly and contributes to product success. A good product offers value.

Feedback Software 94

Feedback Software Research Software User Testing Product Research 94

Userpilot

SEPTEMBER 12, 2019

I recently wrote about some of the most common UX writing mistakes that I see SaaS companies make. This time, I wanted to share some UX writing best practices. Now, there are quite a lot of UX writing best practices that I could share with you, but I know you probably don’t have the time to read a whole book on the subject.

UX 67

UX Customer Experience User Friction Messaging 67

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. tools to use to capture user clicks. The main idea of click tracking is watching how users interact with your product to discover friction points.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software Customer Feedback 88

Mixpanel

MAY 8, 2023

Growing a digital product and company is a multi-team sport. For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. This is why we launched Mixpanel Marketing Analytics. This is why we launched Mixpanel Marketing Analytics.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

The Product Guy

JANUARY 31, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Marc Wendell, lead a conversation around “UX Design Tactics”. We are always looking for more product mentors from all around the world. About The Product Mentor. Amanda Ralph Product Management Consultant. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. Ready to dive in?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

APRIL 17, 2024

Userpilot offers in-app surveys , user action tracking, and behavior analysis to provide granular insights and improve user experience and product development. Google Trends helps businesses differentiate products in crowded markets by identifying evolving consumer interests and regional search behaviors.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Reporting Tools 80

Userpilot

AUGUST 16, 2023

TL;DR Customer retention can improve profitability, is less expensive than acquiring new users, and forms a large part of future revenue. You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem.

User Testing 96

User Testing Customer Experience Customer Feedback Analytic Tools 96

Userpilot

MAY 8, 2023

Most challenges that a software company will face fall into one of three categories: product, sales, and business/operations. Getting the positioning, messaging , and product-market fit right will be one of the earliest determiners of whether or not a SaaS solution will find success within its target market.

Analytic Tools 92

Analytic Tools Research Software Data Visualization Onboarding KPIs 92

Userpilot

JANUARY 12, 2023

The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. UBA allows you to personalize user experiences and better understand customer needs. Personalize user experience based on user behavior.

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Customer Feedback 92

Userpilot

MAY 30, 2023

Whether you work in product management, customer success, or marketing, you need creative survey ideas to collect feedback that’s relevant, honest, and useful for your job. Asking users to rate from 1 to 5 how easy it is to use your product and measure your customer effort score. Example of a product experience survey.

Customer Feedback 73

Customer Feedback User Testing Feedback Software Product Research 73

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals.

Analytic Tools 95

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 95

Userpilot

AUGUST 29, 2023

While the product manager’s role may differ from one organization to the next, they will still work with dedicated product owners, engineering and design teams, data analysts, and product marketing managers. Drives product success. Champions a customer-centric approach.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Research Software 91

AB Tasty

MARCH 26, 2024

Dave Anderson, VP Product Marketing and Strategy We are living in a time where people treat products and services as commodities. Customers of today expect an experience alongside whatever they have purchased. The opportunity cost of NOT testing is never knowing how much revenue you are losing from not knowing.

Telecommunications 52

Telecommunications Customer Experience Data Visualization Finance 52

The Product Coalition

JULY 28, 2020

Product Management in an inter-disciplinary role which tries to marry Business strategy and Marketing with Design and Engineering, hence making better products that users need.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78