Lenny Rachitsky

JULY 14, 2025

Watch or listen now: YouTube // Spotify // Apple Brought to you by: CodeRabbit —Cut code review time and bugs in half. Her innovations are saving millions of dollars and helping lifesaving treatments reach the market faster. For inquiries about sponsoring the podcast, email jordan@penname.co.

Research Software 88

Research Software Technical Review User Testing Systems Review 88

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Top customer success management platforms for mid-market and enterprise companies. Health scoring system : Create customizable health scorecards for tracking customer satisfaction, engagement, and other key metrics.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

BrainMates

JULY 2, 2025

They require a symphony of teams — Product, Design, Engineering, Marketing, Sales, and Support — working together from idea to launch. Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools. Product, Design, Engineering, Marketing, Sales, and Support must all work together to bring ideas to life.

Product Research 40

Product Research Data Visualization Onboarding KPIs User Testing 40

UX Planet

JANUARY 18, 2025

For designers, this often means doing everything from UI/UX to marketing graphics, with no focus orcredit. Prepare a counteroffer: If the offer seems low, present market data (from platforms like Glassdoor or Payscale) to negotiate higherpay. Could you share the written offer so I can begin reviewing and planning? Figma,Asana).

Reporting Tools 111

Reporting Tools Research Software Data Visualization Systems Review 111

Userpilot

OCTOBER 19, 2024

Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Integration : The product works well with other tools and systems. According to one report, 95% of customers will read online reviews before buying a product. Userpilot review on G2.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Userpilot

APRIL 30, 2025

As a product marketing manager who has spent years optimizing for product adoption, Ive realised that acquiring and retaining isnt about shiny UI updates or random ad spends. Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Here’s how to build that system: 1.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Modus Create

JANUARY 15, 2025

Gartner estimates that through 2025, at least 30% of generative AI projects will fail after PoC due to poor data quality, inadequate risk controls, escalating costs, or unclear business value. Uncertain outcomes: Without real-world validation, predicting an AI systems performance or business impact can be challenging.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Data Visualization 40

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. What are the top AI security and compliance concerns?

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

Tyner Blain

MARCH 2, 2025

Merging into a single customer base, looking for cost efficiencies from a combined team, increasing profits because of the reduction in price-competition in the market. Those mandates could be very high level (company strategy), high level (market segment defined), or mid level (high level solution approach selected).

Customer Experience 64

Customer Experience Weak Development Team User Testing Definition 64

BrainMates

JUNE 15, 2025

Because the future of product leadership isn’t just about systems, it’s about the people who power them. Every day, product leaders review dashboards, chase new tools, and budget for the next big platform. Speed matters – In hyper-competitive markets, tech upgrades feel urgent and demonstrate progress.

Technical Review 40

Technical Review Weak Development Team Product Research Systems Review 40

Alchemer Mobile

JULY 15, 2025

When data stays siloed by channel—store surveys over here, app reviews over there—it’s nearly impossible to connect the dots and holistically understand the full customer experience. But without a connected system for collecting and acting on those signals, valuable insights get lost. You can read the full, free e-guide here.

Feedback Software 100

Feedback Software Customer Feedback User Testing Branding 100

Arkenea

APRIL 10, 2025

This approach can free up internal resources, reduce time to market, and provide access to niche skills, especially in emerging technologies such as artificial intelligence, blockchain, and the Internet of Things. This can include: Product strategy: Roadmap definition, market research, feature prioritization.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Gainsight

JUNE 11, 2025

billion per year due to avoidable consumer churn. Sales may need to push harder to hit numbers, Marketing must increase spending to fill the pipeline, and Product teams scramble to address retention issues. To get the most out of AI tools, teams need foundational training and strategic preparation. companies lose $136.8

Data Visualization 52

Data Visualization Feedback Software Reporting Tools Software Review 52

Modus Create

JULY 8, 2025

It’s reshaping how software teams build products by shifting engineers from writing every line of code to curating intelligent systems. From writing code to curating systems: A new way of working In the past few years, engineers have moved from writing code to curating systems. Innovation is the most important benefit.

Feedback Software 40

Feedback Software Software Review Customer Experience Development 40

UX Planet

DECEMBER 6, 2024

Satisfaction leads to positive reviews, recommendations, and increased user retention. Competitive advantage: A layout resolving major pain points sets your product apart in a crowded market. Corporate Training Apps: These are tailored for professional development within organizations. Examples include Moodle and Blackboard.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Centercode

JUNE 24, 2025

Cutting Support Costs with Beta Testing Test Management We all know that beta testing holds immense potential for achieving quality and marketing goals. It allows you to find and fix bugs that could’ve been catastrophic at launch and helps hone your marketing message to make sure it resonates with your market.

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

Userpilot

MAY 17, 2025

Tie design, engineering, and marketing research to real user behavior. Screenshots must preview real value, the description must hit the problem you solve, and early reviews should reinforce trust. At this stage, delighted users can refer other people and give reviews about your app. in under a minute.

Analytic Tools 66

Analytic Tools Research Software Feedback Software Data Visualization 66

PMLesson's Ace the PM Interview

MAY 15, 2025

Robinhood is a fintech company with a wonderfully democratic mission: to make financial markets accessible to all, not just the wealthy. System design Design a restaurant application that gives the expected waiting time based on waiters, tables, and customers. What strategies would you use to avoid model drift in a production system?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

Userpilot

MAY 30, 2025

WalkMe: Best enterprise product tour platform for employee training across desktop and web. Cost-effective for mid-market and enterprise teams Userpilot includes premium features that other tools often lock behind higher plans: You can organize flows into folders, which makes content management easier at scale. More Intuitive.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Centercode

JUNE 11, 2025

Here’s how you might tailor the same customer insight: Product team: “Thirty percent of iOS users are abandoning checkout due to crashes in the payment flow. Being able to confidently bring new products to market and mature existing products is where the key business value lies. reported crashes after selecting a payment option.

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Userpilot

JUNE 5, 2025

Before switching to Userpilot, 3P Learning’s marketing team had to rely on developers to build and adjust onboarding flows , which was slow and inflexible. Today, their product and marketing teams use Userpilot to launch no-code flows, study user behavior, and run experiments without engineering delays.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Centercode

JUNE 27, 2025

Does my target market like it? Here’s what that looks like: Engineering wants detailed reproduction steps and logs Product wants insight into feature adoption or customer fit Support expects ticket-ready reports Marketing needs glowing testimonials UX is hoping for quotes about usability Leadership wants a confident green light The result?

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

Userpilot

MARCH 30, 2025

Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. Here are a few problems that could hinder your app user retention: No product-market fit: If your app doesnt solve a pressing problem for users, they wont stick around.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

UX Planet

JUNE 30, 2025

Within this article, we analyze how AI’s adoption in 2024 impacted key areas of digital CX, highlighting global trends as well as specific insights from major markets like the US and UK. Power Market Impact: Banking Industry Leads in AI Adoption A McKinsey survey indicates that AI adoption is now mainstream across industries.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

Arkenea

JUNE 27, 2025

Key Takeaways Healthcare SaaS market is expected to increase due to the adoption of technology such as AI, API connections, vertical SaaS, DaaS, PaaS, edge computing, and more. Table of Contents: Healthcare SaaS Market Overview Why Design a Healthcare SaaS Product? billion by 2026.

Research Software 52

Research Software Feedback Software Analytic Tools Healthcare 52

Arkenea

JULY 9, 2025

Epic Systems dominates the electronic health record (EHR) market, powering over 250 million patient records across the United States. Infrastructure requirements include server capacity, storage systems, backup solutions, and disaster recovery capabilities that ensure Epic performance and reliability.

Reporting Tools 52

Reporting Tools Analytic Tools Feedback Software Data Visualization 52

Crafty CTO

JUNE 18, 2025

At least until “the pelican test” starts to contaminate model training—I’m betting next year this benchmark may no longer yield valid results after Willison showed the Google Gemini 2.5 Cramer says agentic-loop MCPs don’t work well yet (due to lack of streaming, loop waiting delays, etc.)

Engineering 52

Engineering Software Review Artificial Inteligence Product Research 52

Arkenea

MAY 8, 2025

The proximity to the US market, cultural alignment, and favorable time zones make Mexico an attractive destination for many US companies looking to augment their software development capabilities. This can significantly accelerate time to market. But is nearshoring to Mexico automatically the best choice for your specific needs?

Research Software 52

Research Software Feedback Software Software Developers Software Development 52

Arkenea

MAY 12, 2025

Our expertise in microservices architecture, API development, and systems integration enables seamless connection with existing infrastructure. However, the true value proposition extends far beyond hourly cost comparisons. The post Best Countries To Outsource Software Development: Why India Reigns appeared first on.

Reporting Tools 52

Reporting Tools Analytic Tools Software Developers Software Development 52

Arkenea

JUNE 22, 2025

However, implementing an EHR system can be a significant investment for healthcare organizations, and it’s essential to understand the cost breakdown of this process. For instance, you frequently need to allocate money in your implementation budget for EHR training.

Research Software 52

Research Software Healthcare Systems Review Software Review 52

Arkenea

JUNE 7, 2025

Consider evaluating whether the EHR workflow gives value to patients and does it require additional skill or training. Before migrating data to the new EHR software, eliminate all duplicate data from the old EHR system. Explain the new features and how different they will be from the current EHR system.

Healthcare 52

Healthcare Feedback Software Systems Review Software Review 52

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. When the stock market would close at a high there would be a 50% increase in calls to request fund transfers. These system errors increased our backlog and costs, and delayed enrollments.

Research Software 384

Research Software Product Management Product Manager Systems Review 384

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. Often, this is due to resource constraints rather than a lack of understanding of a PM role.

Technical Review 398

Technical Review Product Management Product Manager Onboarding KPIs 398

Product Management Unpacked

NOVEMBER 2, 2021

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. As a business engineer, just like a Product Manager, you’re trained to perform different key roles in an organization.”.

Research Software 223

Research Software Systems Review Technical Review Development 223

Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g.

Reporting Tools 152

Reporting Tools Systems Review Enterprise Technical Review 152

Productside

MARCH 24, 2025

Productside | Product Management Courses & Training Refining Product-Market Fit and Scaling B2B SaaS Products Most startups dont stall because of bad ideasthey stall because they stop refining their product-market fit and what works. Everyones chasing the next AI feature or untapped market. You have early traction.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156