Intercom, Inc.

FEBRUARY 26, 2018

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

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Research Software Software Review Technical Review Development Team Review 224

Product Talk

JUNE 21, 2023

Meet Ellen Brandenberger , a product coach and consultant and Director of Product at Stack Overflow. Meet Ellen Brandenberger, a product coach and consultant and Director of Product at Stack Overflow. Meet new Product Talk instructor Ellen Brandenberger! to the roster. Tell us a bit about your background.

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Product Research User Testing Research Software Customer Experience 177

Product Talk

NOVEMBER 16, 2022

Meet Ellen Juhlin , a product coach and consultant and Senior Director of Product Management at Orion Labs. Meet product coach and consultant @ellenjuhlin. Meet our newest Product Talk instructor, Ellen Juhlin! As part of that, I got to meet some famous artists, like Herbie Hancock. Tweet This. It was a great fit.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Roman Pichler

SEPTEMBER 11, 2023

This includes a sound understanding of the market, the user and customer needs, and the competition as well as solid product management skills such as the ability to develop an effective product strategy and an actionable product roadmap (as I explain in more detail in the article The T-Shaped Product Professional ).

Reporting Tools 341

Reporting Tools User Testing Customer Experience Product Research 341

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 84

Analytic Tools Feedback Software Research Software Reporting Tools 84

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? What roadmap metrics should you be tracking? We also share software products you can use to create a foolproof product roadmap and drive product-led growth. The difference between a data product roadmap and the traditional approach is the former relies heavily on data.

Data Visualization 86

Data Visualization Feedback Software Research Software User Testing 86

Mironov Consulting

FEBRUARY 12, 2022

My product leader coachees and I sometimes do calendar reviews.  We  We look at their chock-a-block schedules, and talk about the struggle to address important things when faced with 7+ hours/day of meetings.  We  Are fellow employees offended when I decline meeting requests?  Can the executive team?  Are

Software Review 134

Software Review Weak Development Team Customer Experience Reporting Tools 134

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

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Release Management Reporting Tools Analytic Tools Feedback Software 52

Intercom, Inc.

OCTOBER 8, 2020

Freemium’s a great way to acquire lots of customers relatively quickly and easily, but the job of converting them to using a paid product is where the rubber meets the road. Right off the bat, Kristen acknowledges that the freemium model isn’t a universal cheat code for winning sales. Meeting the needs of an enterprise buyer.

Software Review 205

Software Review Enterprise Technical Review User Testing 205

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software. One-tap registration with Facebook), you’re already using third-party software.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software. One-tap registration with Facebook), you’re already using third-party software.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Roman Pichler

FEBRUARY 14, 2023

Using a product goal addresses this issue: You only add an item to the backlog if it helps you meet the goal. Third, product goals help you connect the product roadmap and the product backlog , assuming that you use a goal-oriented plan like my GO product roadmap. Otherwise, you discard it, at least for now.

Product Research 343

Product Research Feedback Software Research Software User Testing 343

Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Do you think you are on track to meet the sprint goal?”

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Weak Development Team Development Software Review Technical Review 328

Intercom, Inc.

JUNE 23, 2021

You can’t build software without encountering incidents – from critical bugs to full-blown outages, dealing with incidents are an inevitable part of the process. As a result, you’ll find no shortage of articles telling you how to write a review – or as they’re commonly known, a post mortem – of your incident. Ask five key questions.

Systems Review 129

Systems Review Software Review Reporting Tools Construction 129

Sachin Rekhi

APRIL 5, 2020

One practice that both companies established was weekly executive-level metrics reviews. LinkedIn had two such meetings: the first was a member value meeting focused on the consumer experience, and the second was a monetization meeting covering each of the company's business lines. Why metrics reviews matter.

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Systems Review Software Review Data Visualization User Testing 161

Roman Pichler

APRIL 13, 2021

Then take into account the product goals on the product roadmap to discover additional KPIs. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. Measuring how well your product is doing at meeting its user, business, and product goals is great. But it is not enough.

Feedback Software 247

Feedback Software Data Visualization Analytic Tools Research Software 247

Roman Pichler

JANUARY 22, 2024

These might be end-user-facing or internal ones like a software platform, for instance; they might directly generate revenue or support commercial offerings. Part of this process should be regular portfolio strategy reviews. 1] Product Portfolio, Product Family, and Product Line—What’s the Difference?

Weak Development Team 248

Weak Development Team Strategy Software Review Vision 248

Lenny Rachitsky

APRIL 30, 2024

” We even tried to use it at times to build our product, but we found AI tooling wasn’t anywhere near good enough when it comes to coding. It could help us write scripts, but if you wanted sustainable code to build a platform on, it didn’t really work. How do your product/design review meetings work?

Data Visualization 141

Data Visualization User Testing Technical Review Product Research 141

ProductPlan

DECEMBER 21, 2020

Is it Time to Declare Roadmap Bankruptcy? That way, you’ll know if your strategic plan is working and your roadmap is on the right track, or if it’s time to declare roadmap bankruptcy. Then I’ll suggest a few steps you can take to build your roadmap in such a way that you won’t have to declare it bankrupt in the first place.

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Roadmap Software Review Weak Development Team Customer Experience 73

ProductPlan

FEBRUARY 10, 2021

Important roadmap deadlines? A positive product review in a major industry publication? What if I told you the team is celebrating the fact that they released the new version of their product a day before the internal deadline on their roadmap? Themes—Not Dates—Are the Stars of Your Roadmap. A revenue milestone?

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Roadmap Customer Experience Technical Review Software Review 124

The Product Coalition

OCTOBER 15, 2019

3 Different Types of Roadmaps Every PM Needs to Master Roadmapping is not easy. Every company demands different types of Roadmaps, and every PM has their own flavour. Here is a step by step process to create roadmaps so you can influence anyone in your company like a true Jedi. So what is Product Roadmap?

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Roadmap Data Visualization Software Review Technical Review 118

Amplitude

FEBRUARY 11, 2021

As product managers (PMs), we spend a significant portion of our time talking to customers and understanding their experiences to shape our roadmap and strategy—you may have even done an interview with us! Then, we have monthly reviews of what we’re shipping and reflect on whether we’re hitting our goals. Bonus: no coding required.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

ProductPlan

APRIL 2, 2020

That’s why the roadmap—the team’s strategic guidepost—is even more necessary for remote product managers or teams. We’ll discuss best practices for product managers who need to create and share roadmaps with their teams virtually. But to give those best practices context, let’s first review the purpose of product roadmaps in general.

Roadmap 71

Roadmap Research Software Software Review Data Visualization 71

Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

ProductPlan

DECEMBER 15, 2020

You’re a product manager, and you need to run a collaborative roadmapping exercise with various teams across your company. What is a Collaborative Roadmapping Exercise? A collaborative roadmapping exercise is an ideation meeting. Organizing a Collaborative Roadmapping Meeting: A 10-Step Process. Here’s how.

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Roadmap Research Software User Testing Customer Feedback 105

Userpilot

JANUARY 15, 2024

The roadmap to becoming a UI/UX designer is less about following a strict path and more about embracing a mindset of continuous learning. Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. To save you time, we’ve built a no-code platform for product designers. What is UX design?

Research Software 77

Research Software User Testing Feedback Software UX 77

Roman Pichler

APRIL 13, 2021

Then take into account the product goals on the product roadmap to discover additional KPIs. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. Measuring how well your product is doing at meeting its user, business, and product goals is great. But it is not enough.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Modus Create

APRIL 25, 2019

Every single one of us in software development has received a Triage Meeting invitation and thought or even responded with, “I don’t have time for this.” I have noticed that some, if not most, people don’t feel these meetings have significant importance or value. ” Why is that?

Software Review 73

Software Review Software Developers Software Development Definition 73

Mind the Product

OCTOBER 1, 2019

I recently tweeted about timeline roadmaps saying they had to go. I tried a couple of searches while I was testing, including one of my favourites: search for “product roadmap” under the Images tab (whether in Google or Ecosia), and you’ll get a bunch of timelines. So here’s my FAQ on moving from a timeline roadmap.

Roadmap 99

Roadmap Product Research Technical Review Software Review 99

ProductPlan

MARCH 5, 2021

This article tackles one of the areas that gets the most interest from product managers: how can they use an essentialist approach to create and communicate better product roadmaps ? To ensure you’re adding the right features and initiatives to your product roadmap, I’ve outlined several suggestions here. Start with the product vision.

Roadmap 116

Roadmap Customer Experience Product Research Vision 116

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. NPS+ is the simple solution our team devised to meet our customers’ needs while still sticking to our beliefs about actionable customer feedback. In-app ratings prompts.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

Mind the Product

FEBRUARY 15, 2018

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. Without thoughtful leadership around them, it may not be in product manager’s gift to achieve a “good” roadmap.

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Roadmap Weak Development Team Leadership Research Software 168

ProductPlan

DECEMBER 21, 2020

Is it Time to Declare Roadmap Bankruptcy? That way, you’ll know if your strategic plan is working and your roadmap is on the right track, or if it’s time to declare roadmap bankruptcy. Then I’ll suggest a few steps you can take to build your roadmap in such a way that you won’t have to declare it bankrupt in the first place.

Roadmap 52

Roadmap Software Review Weak Development Team Customer Experience 52

ProductPlan

JUNE 1, 2023

Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. When product investments don’t meet expectations, the blame gets spread around. But are you solving for actual customer problems? It’s a bit like treading water.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Intercom, Inc.

AUGUST 11, 2020

One day, I came into a meeting a few minutes late after another meeting had run over. But devising a process to smoothly overhaul the terminology was quite a challenge – these are the steps we ended up taking, and if you’re embarking on a similar review of your codebase, we recommend taking these into consideration.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

ProductPlan

FEBRUARY 1, 2023

But for enterprise product teams, the most common area where that opportunity and reality clash is roadmapping. While common processes and templates should be the lifeblood of any effective enterprise operation, 50% of large product teams (those with 50+ members) cite keeping roadmaps and processes consistent as their top growing pain.

Roadmap 52

Roadmap Feedback Software Research Software Product Research 52

The Product Guy

OCTOBER 1, 2018

As a product manager, it can be quite daunting to start a new software product from scratch. Once you and your team have a clear understanding of why this product is worth pursuing, as well as some solution ideas, it’s time to think about the specific features that the product should have to meet its objectives and bring its intended impact.

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