Product Innovation Educators

FEBRUARY 17, 2025

Call out unreasonable expectations, such as excessive stakeholder meetings that prevent meaningful customer interaction. Customer Interaction Required frequency of customer contact Expected depth of market understanding Methods for gathering customer feedback 2.

Reporting Tools

Product Talk

APRIL 9, 2025

Remember, an API defines a pre-defined language for how code can interact with another service. Sometimes its due to documentation simply not being a priority. But more often than not, its due to the curse of knowledge. The best teams write and test their documentation before they write any code. Why does this happen?

Product Research

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

Data Visualization

Userpilot

NOVEMBER 7, 2024

Tap into existing resources : Review recordings of sales calls, customer support interactions , marketing materials, and product documentation. For example, Userpilot uses a checklist and progress bar to gamify its product tour and increase completion rates: Gamify your customer experience code-free with Userpilot.

Demo

Roman Pichler

APRIL 7, 2025

Additionally, you should review AI-generated answers rather than blindly trusting a tool, even if the results sound very convincing. Lack of Empathy While you can use sentiment analysis to uncover user emotions, AI-based tools are no replacement for meeting users and customers. Fourth, do you systematically review the product strategy?

Product Strategy

Userpilot

JULY 19, 2025

Review customer support tickets monthly for repeated questions or patterns of confusion. Plus, Userpilot’s replay feature requires zero extra code or dev resources. What’s better, since Userpilot has no-code event tagging, this process is painless even for non-technical teams. Tagging a bug on a session replay with Userpilot.

User Testing

Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Then iron out any adjustments as a result of these reviews. Let’s dive into detailed guidance for each step.

Strategy

The Product Coalition

NOVEMBER 2, 2024

I decided to review all the concepts of project and product management to understand what I was doing well and what I was not organizing correctly. Every meeting, milestone, line of code, and conversation became more meaningful when done with intention. This left me pondering: What exactly was I feeling, and why?

Product Manager

Product Talk

MAY 14, 2025

Meet the Continuous Discovery Champion, Chi Phan Our continuous discovery champion for this story is Chi Phan , a senior product manager. Chi started sitting in on quarterly business reviews with top vendors. Throughout this process, Chi had monthly meetings with each vendor.

Product Research

UX Planet

NOVEMBER 13, 2024

Go to the Billing page, select Try Pro for free, copy your referral code, and share it with your network. Once five people sign up with your link, you’ll get a promo code for free access to Uizard Pro for one month. This will block any color pairing suggestions that don’t meet WCAG standards.

Research Software

UX Planet

JUNE 17, 2025

Or perhaps this perception comes from us getting used to many B2B web apps having a poor user interfaces due to a lack of investment in design. I am not that sure anymore Maybe after all, the B2C use cases are more fitting due to users being more motivated. There are good examples when having more complex is good.

Research Software

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights.

Data Visualization

BrainMates

MAY 28, 2025

Technology Curiosity and Fluency Technical empathy Bold exploration Speaks the language of engineers Not about coding, but about curiosity and fluency in tech conversations. Observe how you operate at work, how you show up in meetings, how you make decisions, and how you influence others. A self-assessment is a good place to begin.

Technical Review

UX Planet

OCTOBER 28, 2024

As a result, if digital product sales aren’t driven by user experience — which is often the case in B2B software — an organisation can easily function without product designers. They don’t just see static images but lines of code, which gives them insight into the opportunities for interaction. However, this leads to two side effects.

Research Software

Alchemer Mobile

JULY 15, 2025

When data stays siloed by channel—store surveys over here, app reviews over there—it’s nearly impossible to connect the dots and holistically understand the full customer experience. A modern CX platform should meet your customers where they are. You can read the full, free e-guide here. Ease of implementation Speed matters.

Feedback Software

Userpilot

MARCH 17, 2025

There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs. But dont worry: I’m coming to help! Limited free plan Pricing available on request for all paid plans.

Analytic Tools

Userpilot

OCTOBER 19, 2024

Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations. As such, you must tailor your strategies to meet your target customers’ specific needs and expectations. Userpilot review on G2. As a result, sharing is easier than ever before.

Customer Satisfaction

Userpilot

MARCH 23, 2025

Product market fit: If user retention is strong and the DAU/MAU ratio is high, it means users frequently engage with your mobile app because it effectively meets their needs. One highly-reviewed option is Userpilot, an all-in-one solution for driving user engagement across channels. What can tracking app engagement metrics tell us?

Onboarding KPIs

Userpilot

JUNE 2, 2025

Instead of wrestling with fragile, error-prone infrastructure, follow our best practices and deploy a push software tool engineered for precision, personalization, and privacy. Then you review engagement and click rates by segment and region in real time to refine your approach and drive consistent relevance at scale. Lets get started.

Analytic Tools

Modus Create

JULY 8, 2025

It’s reshaping how software teams build products by shifting engineers from writing every line of code to curating intelligent systems. From writing code to curating systems: A new way of working In the past few years, engineers have moved from writing code to curating systems.

Feedback Software

Alchemer Mobile

AUGUST 5, 2025

Post-purchase surveys, in-app forms, QR-code prompts—these are now table stakes. Meet customer expectations at customer speed Shoppers today expect hyper-personalized, responsive service. You can download the full guide here. The loyalty risk of slow feedback responses Retailers put a lot of effort into collecting feedback.

Feedback Software

Userpilot

JULY 22, 2025

Fully in-house with developer resources Using a basic open-source tour library We don’t have a formal onboarding process yet We’re looking for a no-code onboarding wizard What’s most important in an onboarding wizard solution for you? For digital products, onboarding flows need regular updates. Onboarding Wizard Failing?

Analytic Tools

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Review competitor apps for languages supported. Staying competitive may require meeting user expectations for localization. Try it today!

Analytic Tools

BrainMates

JULY 2, 2025

Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools. In this article, we will explore the foundations of effective cross-functional collaboration, the common pitfalls to avoid, and how the right software can help your team execute more effectively. The challenge? But it doesn’t have to.

Product Research

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Scalability and security: Can the platform grow with your business and protect your data?

Analytic Tools

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. Here are key strategies to mitigate AI security and compliance risks.

Artificial Inteligence

Lenny Rachitsky

AUGUST 11, 2025

Watch or listen now: YouTube // Spotify // Apple Brought to you by: CodeRabbit —Cut code review time and bugs in half. A streamlined workflow that compresses research, PRD creation, and prototyping into a single meeting 5. Prefer to skip future episode drops? Unsubscribe from How I AI podcast notifications here.

Feedback Software

Userpilot

FEBRUARY 4, 2025

On the contrary, a long TTV may lead to user frustration and drop-offs because the product didnt meet their expectations. Its a vital metric for understanding whether your products features meet user needs and deliver value. Identify and Track User Metrics Code-Free with Userpilot Get a Demo 14 Day Trial No Credit Card Required 5.

Onboarding KPIs

Gainsight

JUNE 11, 2025

With the emergence of AI-powered customer intelligence software , businesses now have a transformative tool to predict churn risks and act before customers leave. billion per year due to avoidable consumer churn. The post Predicting and Preventing Churn with AI appeared first on Gainsight Software. companies lose $136.8

Data Visualization

Modus Create

JULY 28, 2025

Between switching tools, chasing down documentation, and waiting on reviews, they spend more time navigating the workflow than writing code. Review cycles are predictable and consistent. An undocumented expectation during a code review. But too often, the systems around them make that harder than it should be.

Reporting Tools

Reveal

FEBRUARY 20, 2025

Without the right Angular dashboard library, your team could be wasting months building and fine-tuning a solution, only to realize that it cant scale or meet your business needs effectively. Some libraries require significant knowledge of internal code structures. Hence, you can customize the dashboard to meet your projects needs.

Embedded Analytics

Modus Create

FEBRUARY 12, 2025

Every year, new trends, frameworks, and practices capture the industrys imaginationwhether it was no-code in 2024, Web3 in 2023, or serverless architecture in 2022. Instead, they come from a rigorous review of five years of client work, 2024 sales inquiries, analyst insights, and industry offerings. But this year feels different.

Analytic Tools

Gainsight

FEBRUARY 7, 2025

The details set the tone for how quarterly and executive business reviews will go, the way customers communicate to your team, and all the other important markers of a happy customer. Whatever tactics you use, remember to meet learners where they are in their journey and keep your educational content fresh and up to date. No worries.

Onboarding KPIs

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. Here are some proven strategies: Publish product-led content that showcases the value of your app while meeting the search intent.

Research Software

Userpilot

JULY 12, 2025

See how Userpilot helps you build targeted in-app experiences that drive activation, adoption, and conversions—no code required. Since sales is a particularly competitive market, Amplemarket’s product team keeps working hard to expand and optimize their product to meet users’ needs. The no-code event tracking was a huge “aha!

Data Visualization

Gainsight

NOVEMBER 21, 2024

Meeting Clients Where They Are Whether clients are in an early stage of their customer success journey or part of a multi-team organization, our implementation experts are equipped to customize solutions to meet distinct needs. The bottom line: We deliver an end-to-end Customer Success framework in an estimated 8 weeks.

Customer Experience

UX Planet

NOVEMBER 4, 2024

Reduced customer service costs  — the fewer complaints and negative comments you receive due to poor usability, the less resource you have to commit managing it. Instead of a real-time interaction, the researcher uses online remote-testing software to create tasks and questions for the participant to complete in their own time.

User Testing