Remove Messaging Remove Naming Remove Software Review
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Five star advice: Insider tips for dealing with software review sites

Intercom, Inc.

Some 84% of people trust online reviews as much as a personal recommendations, reason enough why every business should be concerned with who reviews their product and what they have to say about it. What do we mean by the term “review sites”? Not all review sites are made equal. Peer review sites.

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Product in Practice: Getting Started with Several APIs (And the Challenges I Faced)

Product Talk

Its written to help non-engineers understand the value of software engineering. Its chock-full of stories about how the author solved business problems by writing code. Even though it had been ten years since I had written a line of code, I decided to dive back in and I started automating my business logic. It wasnt easy.

Insiders

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Customer engagement guide: the what, why and how of effective messages

Intercom, Inc.

Remember those halcyon days when software was sold through licenses and you only had to win over each customer once to stay profitable? This means crafting a message strategy that truly engages its recipients on a regular basis. The anatomy of an effective message. Example messages that facilitate customer engagement.

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Common Usability Issues with Web APIs: And How Discovery Can Help

Product Talk

Remember, an API defines a pre-defined language for how code can interact with another service. Field names werent descriptive and no further context was provided. Sometimes its due to documentation simply not being a priority. But more often than not, its due to the curse of knowledge. Why does this happen?

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10 Mobile App Push Notification Best Practices to Reduce Churn

Userpilot

This leads to errors like sending a product update notification at 1 AM or showing the wrong message to the wrong user segment. Instead of wrestling with fragile, error-prone infrastructure, follow our best practices and deploy a push software tool engineered for precision, personalization, and privacy. Lets get started.

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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

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Why 36% is the magic number: Finding the right amount of text in mobile apps

Intercom, Inc.

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? And beyond code, beyond visuals and interactions, what do they all have in common with each other? These factors could make this banner the most valuable message for new users (and therefore for eBay) when they open the app.